Sadly the order was not delivered correctly. The company does not care and has insisted there is nothing they can do. They cannot provide a photo of the delivery nor can they provide a signature.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Couldn't get my bras in my size anywhere, and found them on BraForMe! Ordering them was a breeze, and they arrived in no time! I'll definitely order from this site again. Highly recommend.
Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... Toon meer
Bedrijf heeft geantwoord
The website was easy to navigate. I was able to find the products I wanted quickly. The price was very good. The delivery service was quick and efficient. Refunds are relatively easy but the refun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contactgegevens
Unit 16, Rockhaven Park, SN2 8BB, Swindon, Verenigd Koninkrijk
- info@braforme.com
- braforme.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The delivery time was way too long.
The delivery time was way too long.
I realise that you order from Belgium and you are just an agent selling for Van de Velde, but if you don't have the stock when a customer orders perhaps you should say so.
Very slow delivery , even slower refunds !!
The one star is for the bikini which I ordered 2 weeks before my holiday , unfortunately due the extremely slow order processing time it didn’t arrive till 2 days after I had left so I didn’t get to wear it . And then it has taken around a month to get a refund !! Shocking service avoid this company !!
Long delivery time
Long delivery time, lack of responding to communication
No updates
I love my bras and the ease of buying…
I love my bras and the ease of buying them
Unfortunately they use Evri for delivery.
Unfortunately they use Evri for delivery. Have been waiting ages for my order and find out that Evri have lost it.
Quick service
Quick service, great prices. Always the first place I look.
Product was great customer service was…
Product was great customer service was not! After order was placed and accepted there were no updates whatsoever as to when my order would be dispatched. Three emails on the subject went unanswered but bikini eventually did arrive after two weeks
Delighted with the products and service.
I placed an order on a Friday evening
I placed an order on a Friday evening, and received my items on the Wednesday. I waz very pleased with how quickly it arrived.
I'm not 100% sure your customer service…
I'm not 100% sure your customer service is that good. My bras took over a week to get dispatched after chasing via email twice (with no response at all). Bras are great but I love the brand I buy. Work on your corresponding to your customers then maybe a 5*
I would normally give you 5 stars…
I would normally give you 5 stars through recent order but the last one took nearly one month to arrive. Maybe the sale made it longer but in the end my parcel arrived. Thankyou will definitely use you again. Hopefully won’t have to wait so long
Website good
Website good, bras fit me perfectly and price reduced. One star off as took along time to be delivered.
Happy to recommend and use again.
Significant delay with delivery. Zero CS Service
Significant delay with delivery (c. One month). Zero contact from Customer Service for first 3 attempts. When products finally arrived it was after the trip I had bought them for so I had to return them. But I was not allowed to get a refund for postage when I returned them even though there were extenuating circumstances. Also, reason for delay was changed based on the Customer Service rep I was in contact with.
Could not recommend.
I used this site as I needed proper cup style swimsuits. I have since found out that Next offers this service so I ordered from there and products arrived within a few days.
No communication!
No communication, blamed it on emails they sent going to my junk! BRAFORME, do not insult my intelligence!!
Sent numerous emails and they also blamed it on stock control, when I placed an order and no availability.
Don't recommend waited 10 days to be…
Don't recommend waited 10 days to be told my item was unavailable asked for a refund no response so starting a chargeback with my bank
Avoid
Terrible customer service
Terrible customer service. Waited weeks for no delivery. Multiple requests for a refund on my order ignored.
Item took a long time to be dispatched
Item took a long time to be dispatched. I had to buy elsewhere. Once retuned, had to wait 4 weeks for a refund. I wrote to Customer Services about the lengthy wait. Got a reply to say they are very busy, small company etc but just words. No action!
Delivery time not accurate
Delivery time not accurate - took 10 days to arrive. No response when contacted customer service numerous times. Disappointing.
Product is excellent but your logistics…
Product is excellent but your logistics are terrible… it look me writing constant emails and eventually received my products that I paid for two weeks later. Please ensure your logistics (deliver) is efficient.. your products are good.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








