Sadly the order was not delivered correctly. The company does not care and has insisted there is nothing they can do. They cannot provide a photo of the delivery nor can they provide a signature.... Toon meer
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Lees wat reviewers zeggen
Couldn't get my bras in my size anywhere, and found them on BraForMe! Ordering them was a breeze, and they arrived in no time! I'll definitely order from this site again. Highly recommend.
Although I didn't get my order, I was pleased that once I made contact to chase up why it had taken so long, they told me the issue and realised that there wasn't time for me to get it for when it was... Toon meer
Bedrijf heeft geantwoord
The website was easy to navigate. I was able to find the products I wanted quickly. The price was very good. The delivery service was quick and efficient. Refunds are relatively easy but the refun... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are a leading online retailer of premium lingerie, proudly partnering with renowned brands such as Fantasie, Freya, Wacoal, PrimaDonna, Marie Jo, Wonderbra, Sloggi, and many more. We’ve built a strong reputation for offering competitive prices and delivering personable, attentive customer service. Our priority is to ensure every customer enjoys a simple, seamless, and positive shopping experience. Whether you’re new to our store or a returning customer, your satisfaction is our goal—and your feedback helps us improve and grow. Sign up to our newsletter on our website to be the first to hear about new arrivals, exclusive offers, and seasonal sales. We offer FREE UK delivery on all orders, and our main review platform is Reviews.io.
Contactgegevens
Unit 16, Rockhaven Park, SN2 8BB, Swindon, Verenigd Koninkrijk
- info@braforme.com
- braforme.com
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Heeft 12% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Fantasy Bras
Easy site to use especially as i know which make and style I wear. Bras arrived quickly.
Appreciated the discount as bras can be expensive.
Good value for well known brands but poor delivery service
Good value for well known brands. However I don’t think I’d order again because they took a very long time arrive and when I tried to contact them they didn’t respond so I began to worry that it was not a legitimate company. It was only when I wrote this in an email and an instagram message that the bras were suddenly delivered.
My original order never arrived on time…
My original order never arrived on time plus it was the wrong size. After messaging I finally got through to someone who knew what she was doing. She assured me my order would arrive asap. It still took a week!
Terrible customer service
I placed an order with them only for them to email me days later saying due to a stock error the item I ordered was unavailable. They asked if I wanted something different which I initially agreed to, but they never responded. Due to the amount of time it took I ended up having to order what I wanted from another brand, I contacted them for a refund and they still haven’t responded. And they don’t have a live chat option or someone to call and I can’t even cancel the order. So frustrating !!
I have had a good experience and my…
I have had a good experience and my wife loves both sets I have got her. They look great on her as well!
I loved my purchase overall
I loved my purchase overall. However, one of the items arrived without any tags or additional protective packaging, which made me question whether it was actually new.
I chose not to return it, as the styles are difficult to find. I washed it and decided to keep it.
Dreadful delivery and returns service
I ordered a vest top for under a dress for a wedding, which was taking place on 8th June. I ordered it from Braforme on 2nd June as they stated Track 48 delivery, which gave plenty of time for it to arrive. It took more than 10 days to arrive. I needed to send it back as it was no longer of use to me. I sent it back on 20th June. However, I waited for a refund until 26th July, despite numerous emails asking about where the refund was - each one being totally ignored. Disgraceful customer service. Would not buy anything from them or recommend them to anyone. !!
The website implies speedy delivery but…
The website implies speedy delivery but it took nearly 3 weeks for the bras to arrive. When they did arrive, the bras were great. So factor in the delay when ordering.
Customer Service Sadly Lacking
I was all set to give one star as the customer service is sadly lacking. I ordered two items on 3rd July and waited a week before enquiring about the status of my order. I contacted the company four times before they finally replied on 17th July apologising for the delay and lack of contact. When you have spent nearly £140 and payment has been taken straight away I think a 2 week delay is too long. It shows a lack of common courtesy especially as on their website they claim that they offer excellent customer service - ‘dealing with queries quickly, smoothly and with a smile.’
This is such a shame as they offer a great selection of bras at competitive prices and a lot of helpful information on the website. I’m afraid I won’t be ordering again any time soon unless they sort out their customer service. It shouldn’t be difficult- just keep the customer informed and don’t ignore their emails!
Brought from them before
Brought from them before. Easy to find what I was looking for.
Straightforward website!
Straightforward website. Excellent choice and good range of offers.
I didnt recieve all my order.Still a…
I didnt recieve all my order.Still a bra short.....
Don't order from here unless you have 2 weeks to wait.
Ordered bikinis 10 days before I am due to go on holiday, paid for next day delivery and I now go on holiday tomorrow and they have not been delivered!!! Absolutely appalling service.
Only order if you want to wait 3 weeks for delivery.
Edit: Passed the 14 days for refund window with Debenhams - still chasing a refund on the two bras that were sent back.
Great selection of bras but they don’t arrive for ages… it’s only after they’ve been repeatedly chased or I’ve put a claim through that something happens.
My first order was through BraForMe and I wouldn’t use again. Frustratingly I have ended up ordering through BraForMe without realising a second time (through Debenhams) and the order I paid to have in 48hours arrived incomplete 18 days later…
Now I have to chase the missing bra and a refund. Wish me luck….
Definitely not an M cup
It felt like the bra itself was so comfortable, but I need bras bigger than an L cup and was elated to find this company that do am M. But when I tried the bra on, I just spilled out from every angle horrendously. When put next to the L cup bras that I already had, it was way smaller.
There is NO way these are an M.
(I also had to send a reminder about my refund, but then that was sent the next day I think).
Perfect fit 34h very pretty bra…
Perfect fit 34h very pretty bra definitely recommend
Competitive pricing
Competitive pricing
Good range of sizes
Easy to navigate website
Fast delivery
Delivery time was over 2 weeks
The bra was as expected BUT delivery took over 2 weeks from the date that I placed the order. I needed the bra for a specific occasion but it arrived too late. Very little communication. Not happy. Wouldn't use this company again.
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