Golpe, fiquem atentos, para não caírem em armadilhas. Foi péssimo, o processo em si foi rápido, porém com surpresa desagradável, com taxas surpresas que equiparação ao valor do produto, e quando pedi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Oiiiii, na verdade é avaliação, pois ainda não usei o produto, mas me indicaram e eu quero muito comprar. Mas não sei qual o site mais confiável que todos falam aqui. Elogiam as entregas e tudo mais.... Toon meer
Bedrijf heeft geantwoord
Tudo chega embaladinho, tudo organizado no tempo estimado. Atendimento excelente. Com certeza vou comprar meus produtos sempre com vocês! Everything arrives packed, everything organized in the estim... Toon meer
Bedrijf heeft geantwoord
The Let me be Protein smoothing treatment worked amazing for me!🥰 I love it! Smells sooo good😍. The delivery time was wonderful, just 3 days from Brazil to USA, that’s just great compare to others i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Contactgegevens
33131, Miami, Verenigde Staten
- 1-866-245-2707
- hello@brazil-keratin.com
- brazil-keratin.com
3,9
Goed
308 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Cea mai bună keratina și cea rapidă…
Cea mai bună keratina și cea rapidă livrare.
Vă mulțumesc!
24 augustus 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Horrible no refund and the tariffs…
Horrible no refund and the tariffs charged me an extra 143.00 for a 34.00 product
25 augustus 2025
Antwoord van Brazil Keratin
Hello, how are you?
In accordance with your refusal of the product, we have proceeded with the refund and disposal of the item as established.
If you have any questions or need further assistance, we are available to help.
Pamela A.
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
The bestttttt
6 augustus 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Great costumer service
Great costumer service. The order always arrives just in time and with a good packaging
5 augustus 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I like your product
I like your product. It has no smell after effect, and it does not itch the scalp. I will be buying again
21 juli 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Super rapido envio
Super rapido envio . No he usafo el producto todavia pero se ve bien como lo describe. Me encantó
22 juli 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Pésima compañía yo pedí el producto y…
Pésima compañía yo pedí el producto y necesitaba retornarlo porq mi hija también lo compró el de ella llegó primero así que yo quería devolverlo y no aceptaron mi devolución
6 juli 2025
Antwoord van Brazil Keratin
Thank you for reaching out, and we’re truly sorry to hear that your experience was not as expected.
We would like to emphasize that we carefully reviewed your case, but according to our return policy which is public and available on our website the order does not meet the necessary criteria for a return at this time.
We value transparency and ethics in all our customer relationships, which is why we strictly follow the established guidelines to ensure a fair and secure process for everyone.
Pamela A.
Excellent everything on time!!!
20 juli 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Great as always
Great as always. Lightning speed shipping! It got here almost a week before it was supposed to arrive.
28 juni 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
I haven't had any issues with the…
I haven't had any issues with the orders I've placed
It has always arrived on time and well packaged. I'm really gratefull to be a customer of brazil keratin. Ive been using cirugia plastica for about 3 years and it leaves my hair manageable and I can do my hair quicker than if I don't have the treatment. My hair is very curly and having this treatment prevents me for using a lot of flat iron that is very dangerous is you use it a lot.
20 juni 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Disappointed with Shipping Delays and Lack of Transparency
I placed an urgent order expecting to receive the product within a week. Unfortunately, it’s been over 20 days, and the package was still stuck in Brazil just two days ago.
Nowhere on the website did it disclose that this is a dropshipping operation. They appear to operate from outside the U.S. while using a Florida mailbox tied to a real estate office and a VOIP number that doesn’t even have a proper voicemail—just a generic message saying the client isn’t accepting calls.
Instead of using email for communication, they sent text messages without permission, and I didn’t receive any real response until I escalated the issue to PayPal.
This experience does not reflect the standards I expect from a U.S.-based business. I would not order from them again.
23 juni 2025
Review zonder uitnodiging
Antwoord van Brazil Keratin
Hello!
Thank you for your feedback and we are very sorry for your dissatisfaction.
So that we can better understand what happened and offer you the necessary support, please contact our team on +1 954 633 8079.
We will be happy to assist you and answer any questions you may have.
We look forward to hearing from you!
Wanessa B.
I recommend it
I recommend it, it worked for me, I am very happy to have made the purchase.
Thank you so much.
29 mei 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Terrible!!!!!
Terrible!!!!!!
DO NOT TRUST THIS COMPANY!!!!!
They take ur money and NEVER send the product!
And try to make look stupid
22 mei 2025
Antwoord van Brazil Keratin
Hello, how are you?
We have checked that your package was delivered on 06/06 and we hope that everything arrived correctly. We sincerely regret the delay caused by the carrier.
If you have any questions or need help, our customer service team is available via WhatsApp: +1 954 633 8079. We will be happy to assist you
Pamela A.
I didn’t see any changes in my hair…
I didn’t see any changes in my hair texture instead makes my hair clean. For me it’s more like a clarifying shampoo and conditioner
6 mei 2025
Antwoord van Brazil Keratin
We're sorry to hear that the product didn't meet your expectations. Thank you for sharing your experience with us, this kind of feedback is very important so that we can continue to improve.
Although the product has been formulated to treat hair texture, we understand that each hair can react differently. If you'd like, we'd be happy to help you find a line that best suits your hair type and the results you're looking for.
Count on us.
Pamela A.
Todo llego en el tiempo estimado y me…
Todo llego en el tiempo estimado y me encanto el product o muy buena empresa
8 mei 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
Llego muy bien y en el tiempo correcto…
Llego muy bien y en el tiempo correcto me encanta 💖 lo vuelvo a comprar
5 mei 2025
Antwoord van Brazil Keratin
Dear Customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing our company ❤✔
I am always at your disposal to clarify any questions!
Best regards,
Pamela A.
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