Golpe, fiquem atentos, para não caírem em armadilhas. Foi péssimo, o processo em si foi rápido, porém com surpresa desagradável, com taxas surpresas que equiparação ao valor do produto, e quando pedi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Oiiiii, na verdade é avaliação, pois ainda não usei o produto, mas me indicaram e eu quero muito comprar. Mas não sei qual o site mais confiável que todos falam aqui. Elogiam as entregas e tudo mais.... Toon meer
Bedrijf heeft geantwoord
Tudo chega embaladinho, tudo organizado no tempo estimado. Atendimento excelente. Com certeza vou comprar meus produtos sempre com vocês! Everything arrives packed, everything organized in the estim... Toon meer
Bedrijf heeft geantwoord
The Let me be Protein smoothing treatment worked amazing for me!🥰 I love it! Smells sooo good😍. The delivery time was wonderful, just 3 days from Brazil to USA, that’s just great compare to others i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Contactgegevens
33131, Miami, Verenigde Staten
- 1-866-245-2707
- hello@brazil-keratin.com
- brazil-keratin.com
3,9
Goed
308 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
until now i did not receive my order…
until now i did not receive my order and no one answer my question.
1 september 2024
Antwoord van Brazil Keratin
Hello, how are you?
We hope you are well. We would like to inform you that we will be in touch with you shortly to better understand what happened and to resolve the situation in the best possible way.
Pamela A.
Antwoord van Brazil Keratin
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Golpe
Golpe, fiquem atentos, para não caírem em armadilhas. Foi péssimo, o processo em si foi rápido, porém com surpresa desagradável, com taxas surpresas que equiparação ao valor do produto, e quando pedi o cancelamento da compra e e devolução do valor paga disseram que não iram devolver, e que eu teria que arcar com tuda a devolução etc, ou seja cai em um golpe.
11 september 2024
Review zonder uitnodiging
Antwoord van Brazil Keratin
We sincerely regret what happened and understand your concern about customs fees. We would like to clarify that these fees are determined by the rules of each country and are beyond our control as shopkeepers. Information on customs fees and return policies is available on our website.
We would also like to inform you that you have 7 days to return the product if necessary. However, to date, we have not received any contact from you to resolve the situation.
Please contact us so that we can better understand what happened and offer you the necessary assistance. For us, our customers are the priority and we strive to ensure that we offer the best services and products.
Pamela A.
Amazing products
5 augustus 2024
Antwoord van Brazil Keratin
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
product didn’t even work and i follow…
product didn’t even work and i follow all instructions
2 augustus 2024
Antwoord van Brazil Keratin
We are very sorry for what happened and understand the frustration it may have caused.
So that we can answer all your questions and provide you with the best possible assistance, please contact us on +1 866 245 2707. Our team will be ready to help you and answer any questions you may have.
We are at your disposal to meet your needs and ensure that you have the best possible experience with us.
Pamela A.
Antwoord van Brazil Keratin
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
I had ordered numbers 1
I had ordered numbers 1, 2, and 3, but numbers 1, 4, and 5 have been sent to me
21 juni 2024
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards,
Pamela A.
Muy buen servicio...pero si me hubiese…
Muy buen servicio...pero si me hubiese llegado más rápido sería excelente...pronto haré otro pedido
3 juni 2024
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards,
Pamela A.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Shipping was on time and product was…
Shipping was on time and product was really good will order again
6 mei 2024
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for choosing us ❤✔
I'm always happy to answer any questions you may have!
Best regards
Pamela A.
The product leaked all through the…
The product leaked all through the package. I emailed the company I had no response.
5 april 2024
Antwoord van Brazil Keratin
Hi Adriele!
I'm really sorry about what happened!
We've sent you a message via whatsapp and we'll sort you out as best we can!
Once again, we're sorry about this!
Best regards
BK Team
My hair feels soft and shiny
My hair feels soft and shiny; but still need to see it grow
31 maart 2024
Antwoord van Brazil Keratin
Dear customer,
We are very happy with your satisfaction! Your satisfaction is our main goal!
Thank you for choosing us ❤✔.
I'm always happy to answer any questions you may have!
Best regards,
BK Team
Antwoord van Brazil Keratin
Dear customer,
We are very happy with your satisfaction! Your satisfaction is our main goal!
Thank you for choosing us ❤✔.
I'm always happy to answer any questions you may have!
Best regards,
BK Team
Excellent!!🥰🥰
27 februari 2024
Profesionalidad y eficiencia
Tienen un equipo muy profesional y eficiente en cuanto a Costumer Service y al Shipping, recibi el producto muy rapido y en perfectas condiciones y es magnífico, muchas gracias por su servicio.
8 februari 2024
Antwoord van Brazil Keratin
Estimado cliente,
Nos alegramos mucho de que esté satisfecho! Su satisfacción es nuestro principal objetivo!
Gracias por su preferencia por nuestra empresa ❤✔.
Estoy siempre a su disposición para responder a cualquier pregunta!
Saludos cordiales,
Brazil Keratin Team
Great First Experience
Love it! All came as expected and timely...will definitely buy again!
3 februari 2024
Antwoord van Brazil Keratin
Dear customer,
We are very happy that you are satisfied! Your satisfaction is our main goal!
Thank you for the preference for our company ❤✔
I am always at your disposal to answer any questions!
Best regards,
Brazil Keratin Team
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