Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Toon meer
Bedrijf heeft geantwoord
I have dealt with Erica Sano several times over the years and she has been an invaluable support to our two businesses that utilize the Bright HR platform. So much so that when I call the hotline, I’m... Toon meer
Bedrijf heeft geantwoord
Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.
Contactgegevens
Berczy Square, 33 Yonge St Ste 610, M5E 1G4, Toronto, Canada
- 1-833-247-3658
- brighthrsupport@peninsula-ca.com
- brighthr.ca
4,8
Uitstekend
331 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt, helpful, and professional service
Jackie Lacap provided outstanding service. She was incredibly helpful, knowledgeable, and guided me through everything efficiently and professionally. I highly recommend working with her and the BrightHR team!
11 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Seyamile,
Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that Jackie provided outstanding service and made everything so seamless for you. Guided, efficient, and professional support is what we strive to deliver every day, and we’ll be sure to pass along your fantastic recommendation to Jackie and the rest of the BrightHR team!
Regards,
BrightHR Canada
My experience with brightHR has been great!
My experience with brightHR has been absolutely amazing! Every time I call, I get treated with respect and patience. My recent interaction with Emil Ipe was exceptional. He went above and beyond to make sure I understood everything, and explained everything with great care and patience.
7 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Carolina,
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that every call with us has been a great experience and that Emil took such wonderful care of you. Going above and beyond with patience and clarity is what our support is all about, and we’ll be sure to pass along your kind words to Emil!
Regards,
BrightHR Canada
Very Knowledgeable and Professional
The folks at BrightHR are very knowledgeable and professional. I am very glad we started working with them. I appreciate their patience and customer service. Their staff are friendly and a pleasure to work with.
10 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Michelle,
Thank you so much for the fantastic review! We’re thrilled to hear how much you enjoy working with our team. Providing patient, friendly, and expert support is what we strive for every day, and we are so glad to have you as part of the BrightHR family!
Regards,
BrightHR Canada
syed is great person!!
7 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Eddie,
Thanks for the great feedback! We're glad you had such a positive experience with Syed. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi Chantal,
Thanks so much for the five star review and kind feedback regarding Syed!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi Michael,
Thank you for the five star review and kind feedback!
Regards,
BrightHR Canada
Kind, Efficient Follow Up!
I received a call from Amy V. regarding our website's profile, which I hadn't remembered we created. She courteously reminded me of the service, what BrightHR offers, and additional resources that our company can lean into. Call was only a couple minutes, but impressionable!
Great customer service and client relation experience!
7 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Joshua,
Thank you so much for sharing your feedback! We’re thrilled to hear that Amy made such a great, lasting impression during a quick catch-up. Helping you rediscover all the resources and tools available to your company is what we’re here for, and we’ll be sure to pass along your kind words to Amy!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi there,
Thanks for the feedback! We're glad to hear your session with Syed went well. We’re always here whenever you need support again!
Regards,
BrightHR Canada
Erica Sano was friendly and patient…
Erica Sano was friendly and patient with setting me up. She was thorough and made the experience enjoyable. I had previously called the day before for assistance to be registered and was dismissed quickly off the phone without further instructions! Ask for Erica when you CALL.
7 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Chris,
Thanks for the great review! We're glad Erica Sano gave you such a thorough, patient, and enjoyable setup experience. We appreciate your feedback regarding your previous call as well, as it helps us continually improve our service. We’re always here whenever you need support!
Regards,
BrightHR Canada
Tyson Tan absolutely fabulous
Bright HR is absolutely fabulous; they are very knowledgeable and quick to answer. Their system itself has every tool to help your business. Tyson Tan was the assigned person during onboarding. He was really great, very patient, knowledgeable and easy to work with. Loved working with him.
7 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Sue,
Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear how much you love using BrightHR’s tools and that our team’s quick, knowledgeable support has stood out to you. Tyson will be so happy to hear your kind words—patient and easygoing guidance during onboarding is exactly what we strives for! We’re so glad to be working with you.
Regards,
BrightHR Canada
Jackie is great
Jackie was very knowledgeable and patient when it came to answering my many questions. I left our meeting feeling very confident I could get everyone set up on the software and help all the other admins navigate it easily.
5 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Paige,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Jackie’s patient and knowledgeable guidance gave you full confidence to get your team onboarded and support your fellow admins. Setting you up for success is always our main goal, and we’ll be sure to pass along your kind words to Jackie!
Regards,
BrightHR Canada
Jackie Lacap was absolutely a star…
Jackie Lacap was absolutely a star explaining . Thank you
4 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Cilas,
Thanks for the great review! We're glad Jackie Lacap provided stellar, clear support for you. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Tyson Tan
Tyson Tan, was very informative and answered all my questions without fail. He was very polite and honest with all the questions he answered with me. I'm very happy with the customer service i received from him. Thank you.
4 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Daniel,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Tyson Tan provided such polite, informative, and honest support while answering all of your questions. Delivering transparent and dependable service is so important to us, and we’ll be sure to pass along your kind words to Tyson!
Regards,
BrightHR Canada
This company is horrendous
This company is horrendous to correspond with. I have had issues removing my card from my former employers account for over a year now and I’ve had to speak to a new representative each time because the ones I’ve spoken too previously leave the company. The issue is still unresolved and even after sending multiple emails to different departments and correspondents I haven’t gotten a single response and I am so sick of this company. I wouldn’t recommend them to anyone.
29 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Kira,
Thank you for sharing your feedback and for bringing this to our attention. We will investigate the issue and someone from our team will be reaching out to you directly to work on a solution!
Regards,
BrightHR Canada
Tiger Ventures
Jackie is an excellent instructor! Jackie is knowledgeable and patient. The BrightHR APP is very detailed and yet very easy to navigate.
Thank you for your help Jackie! :)
28 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad Jackie’s knowledgeable, patient guidance helped you get the most out of our user-friendly app. We’re always here whenever you need support!
Regards,
BrightHR Canada
Everything was great and very…
Everything was great and very imformative.
28 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad our session was informative and helpful. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Deceptive reps
Be careful with their sales representatives. They will find a way and add clauses in a contract even when you make clear your intentions and scope of service. They know we don’t always read them. But it is so disgusting and absurd that you have a detailed discussion with a rep and still get to sign a deceptive document. I was billed after making it known that I don’t want any renewal. The response I got was that I signed the contract so whatever I discussed with the rep does not stand. They denied me the recording of the call during my onboarding to prove my position. Be very careful with your needs it not you will regret it.
15 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi,
Thank you for bringing this to our attention. A member of our team is currently investigating your account details and will be reaching out to you directly to assist!
Regards,
BrightHR Canada
Highly Recommend
Tyson is my account Manager and he is fantastic. Helps anytime with all concerns and easy to navigate and speak with. Would highly recommend this service to any small business to help mitigate some HR concerns and processes
23 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thank you so much for leaving such a wonderful review! We’re thrilled to hear that Tyson is taking such great care of you as your Account Manager. Helping small businesses simplify HR processes and resolve concerns with ease is what we’re all about, and we’ll be sure to pass along your fantastic recommendation to Tyson!
Regards,
BrightHR Canada
This is one subscription that saves…
This is one subscription that saves money and headaches. I can call anytime and get a knowledgeable HR professional to advise me. I have a small business with only one employee - all the more reason to get professional help! We use it at least once a month to get answers that are specific to our industry, company and location.
23 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Alison,
Thank you so much for sharing such a wonderful review! We’re thrilled to hear that having quick access to tailored HR advice gives you peace of mind and saves you time and hassle. No matter the size of your team, having reliable, industry specific support makes all the difference, and we’re so glad to be in your corner every month!
Regards,
BrightHR Canada
Well presented and answered all our…
Well presented and answered all our questions. Very professional.
20 juli 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Michael,
Thanks for the great review! We're glad our team gave a professional presentation and answered all of your questions. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
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