Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Toon meer
Bedrijf heeft geantwoord
I have dealt with Erica Sano several times over the years and she has been an invaluable support to our two businesses that utilize the Bright HR platform. So much so that when I call the hotline, I’m... Toon meer
Bedrijf heeft geantwoord
Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.
Contactgegevens
Berczy Square, 33 Yonge St Ste 610, M5E 1G4, Toronto, Canada
- 1-833-247-3658
- brighthrsupport@peninsula-ca.com
- brighthr.ca
4,8
Uitstekend
331 reviews
Geen recente geschiedenis van het vragen naar reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Emil knows his way around the BrightHR…
Emil knows his way around the BrightHR website. His guidance was excellent, patient, and truly helpful. Thank you Emil.
25 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Andrew,
Thanks for sharing your feedback! We're glad Emil provided such knowledgeable, patient, and helpful guidance on using the BrightHR site. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Jackie was super amazing
Jackie was super amazing, she is patient and kind !! The world needs more Jackie’s :-)
25 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Candice,
Thanks for sharing! We're glad Jackie provided such patient and kind support. We're lucky to have her on our team, and we're always here whenever you need a hand!
Regards,
BrightHR Canada
Excellent Communication!
Tyson explained the app clearly and was very helpful, patient and clearly went thru the process of the app with me. We look forward to continued good customer service as we have been impressed with all that Bright has to offer.
25 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Leanne,
Thank you for taking the time to leave us a review. Delivering clear, thorough onboarding support and ensuring seamless platform adoption are core priorities for us, and we are pleased that Tyson provided such an exceptional experience. We value your partnership and look forward to continuing to support your success.
Regards,
BrightHR Canada
Great overview of the different aspects…
Great overview of the different aspects of Bright Safe.
Thanks.
21 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Chad,
Thanks for sharing your feedback! We're glad we could provide a thorough overview of BrightSafe's features. We’re always here whenever you need support!
Regards,
BrightHR Canada
see above
I had a great experience with BrightHR Technical Support. The issue turned out to be something very minor but difficult to spot. I had inadvertently included an extra line/character in an email address, which was causing the problem. It was one of those issues that can take quite a while to identify, but Erica was patient, knowledgeable, and thorough in helping me work through it. She took the time to investigate the issue and quickly pinpointed the root cause. Erica has always been a pleasure to work with, and I appreciate her professionalism, responsiveness, and willingness to help. Thank you for the excellent support!
20 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Wendy,
Thank you so much for taking the time to write such a detailed and kind review! We're glad Erica could track down that tricky extra character and get things working smoothly for you. Her thoroughness and responsiveness are key parts of our support team. We value your partnership and look forward to continuing to provide excellent support.
Regards,
BrightHR Canada
I had issues logging in and she was…So patient and helpful.
I had issues logging in and she was patient and helpful.
She is clear understand and was open to questions along the way so I didnt feel rushed to get though with unanswered questions.
20 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thank you so much for taking the time to share your review! Login troubles can be frustrating, so we’re thrilled to hear that our team member made the process smooth, clear, and stress-free. Taking the time to answer all your questions without rushing you is exactly the kind of support we aim to deliver. We’re always here whenever you need a hand!
Regards,
BrightHR Canada
Fixed my problem
Syed was very thorough in helping my fix the issue I was experiencing!
20 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Sabrina,
Thanks for the great review! We're glad Syed provided thorough support to fix your issue quickly. We’re always here whenever you need.
Regards,
BrightHR Canada
Eleanor was extremely helpful and…
Eleanor was extremely helpful and professional with helping me navigate Bright HR and Bright Safe and all the great features it has to offer being a new employee. Thanks so much Eleanor for all your help!
20 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Shelby,
Thanks for sharing your feedback! We're glad Eleanor provided helpful, professional support to get you familiar with both BrightHR and BrightSafe. We’re always here whenever you need a hand!
Regards,
BrightHR Canada
Excellent HR Support and Professional Guidance
I have had a very positive experience with BrightHR and their team. Their staff have been extremely professional, helpful, and knowledgeable. Whenever we have had employee or workplace-related issues, the BrightHR team has provided us with clear guidance and practical advice, which has been very valuable in helping us handle these matters appropriately.
I truly appreciate their prompt support and excellent customer service. I would highly recommend BrightHR to any business looking for reliable HR guidance and support.
19 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Amy,
Thank you so much for taking the time to share such a wonderful review! We are thrilled to hear how much value you’ve found in our team’s guidance and practical advice when navigating employee and workplace matters. Supporting your business with fast, reliable answers is what we strive for every day, and your high recommendation truly means the world to us!
Regards,
BrightHR Canada
HR Specialists are extremely…
The HR Specialists are extremely helpful and knowledgeable.
They have helped in every situation, and the system is extremely useful.
19 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad our HR Specialists provided helpful guidance for every situation and that you're finding the system so useful. We’re always here whenever you need support!
Regards,
BrightHR Canada
Eleanor was sooooo easy to understand
Eleanor was sooooo easy to understand. She taught me all of the functions and did a really good job.
18 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Robert,
Thank you so much for the fantastic review! We’re thrilled to hear that Eleanor made everything so clear and easy to understand. Teaching you all the different functions with such great care is what we love to see, and we’ll be sure to pass along your wonderful feedback to Eleanor!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi there,
Thank you for the kind feedback!
Regards,
BrightHR Canada
It was a great experience
It was a great experience. I was able to understand everything clearly. Jackie was very polite and made every step easy for me. I really enjoyed speaking with her and appreciated her help throughout the process.
17 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thank you for taking the time to leave us a review. Delivering polite, clear, and seamless guidance throughout every step of our process is a core priority, and we are delighted that Jackie provided such high-quality service. We value your partnership!
Regards,
BrightHR Canada
Very helpful and supportive
Brandon was very helpful and professional.
13 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Leslie,
Thanks for the great feedback! We're glad Brandon was helpful and professional during your interaction. We’re always here whenever you need support!
Regards,
BrightHR Canada
Eleanor was very helpful she help me…
Eleanor was very helpful she help me navigate to document and Bright safe and HR resource .
Thank You
17 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for sharing your feedback! We're glad Eleanor provided helpful guidance to navigate BrightSafe, your documents, and HR resources. We’re always here whenever you need a hand!
Regards,
BrightHR Canada
Syed has been very patient and helpful…
Syed has been very patient and helpful during this transition period. Our company is new with BrightHR and the support has been amazing so far. The interface could benefit from a few updates to make it more user friendly, but overall happy with the move so far. Syed was accommodating and listened to the feedback.
13 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Riza,
Thanks for the great review and welcome to BrightHR! We're glad Syed provided accommodating support during your onboarding, and we appreciate your valuable feedback on the interface as we work on future updates. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Jackie explained everything in detail
Jackie explained everything in detail. We really appreciate.
13 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Senoria,
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that Jackie provided such thorough and detailed explanations. Making sure you feel confident and supported is what we strive for, and we’ll be sure to pass along your appreciation to Jackie!
Regards,
BrightHR Canada
A strong, dependable partner
BrightHR consistently demonstrates a level of professionalism that sets them apart in the HR software and support space. Their team goes beyond simply providing a service, they take the extra step every time to ensure customers feel supported, guided, and confident in their HR processes.
What truly stands out is the way BrightHR treats each customer as important and valued. Whether assisting with policy setup, navigating features, or offering real-time guidance, the team makes sure every interaction feels personalized. They don’t just resolve issues; they take the time to explain, educate, and empower users so they can make the most of the platform.
Their commitment to customer care is evident in their responsiveness, clarity, and willingness to go above and beyond. BrightHR’s team consistently delivers a professional, friendly, and reliable experience, making customers feel appreciated and well looked after.
A strong, dependable partner for any organization seeking exceptional HR support.
11 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Nagham,
Thank you for taking the time to leave such an thoughtful review. Delivering exceptional, personalized HR support while empowering our clients through comprehensive education and reliable platform guidance is central to our mission. We are honored by your recognition of our commitment to customer care and look forward to continuing our strong partnership with your organization!
Regards,
BrightHR Canada
I had a very helpful and informative…
I had a very helpful and informative onboarding experience today.
11 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Chantel,
Thanks for the great review! We're glad your onboarding session today was smooth, helpful, and informative. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Professional and prompt service
I sent in our company contracts and handbook to get reviewed. Brian helped me and I appreciate it so much! Brian was very professional, patient, kind and knowledgeable. I had all my questions answered, even when I reasked the same questions for clarification. I appreciate the prompt and immerdiate service!
11 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Alice,
Thank you so much for taking the time to share your feedback! Reviewing company contracts and handbooks can feel like a big project, so we’re thrilled to hear that Brian made the process so smooth and reassuring for you. We value your business and look forward to continuing to support your organization!
Regards,
BrightHR Canada
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