Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Toon meer
Bedrijf heeft geantwoord
I have dealt with Erica Sano several times over the years and she has been an invaluable support to our two businesses that utilize the Bright HR platform. So much so that when I call the hotline, I’m... Toon meer
Bedrijf heeft geantwoord
Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.
Contactgegevens
Berczy Square, 33 Yonge St Ste 610, M5E 1G4, Toronto, Canada
- 1-833-247-3658
- brighthrsupport@peninsula-ca.com
- brighthr.ca
4,8
Uitstekend
331 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great customer service
Great customer service! Brian was patient and thoughtful in his approach in understanding the issues and provided clear options for our review to ensure that the risk to the organization was minimized.
11 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thank you for this wonderful feedback! We're thrilled to hear Brian was of great support. We're always here to help whenever you need us!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi there,
Thank you for the five star review and kind feedback regarding Shaheen!
Regards,
BrightHR Canada
Our company is very pleased with the 24…
Our company is very pleased with the 24 hour on hand service. The representatives take the time to make sure you understand the software and offer step by step supports.
Very proficient team.
9 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thank you so much for taking the time to share this! We’re thrilled to hear that having 24/7 support gives you peace of mind, and that our team’s step-by-step guidance has made navigating the software so easy. We’re always here whenever you need us!
Regards,
BrightHR Canada
Syed is always available to support us…
Syed is always available to support us and ensure all doubts are cleared. He provides an excellent support and guidance!
9 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Jayne,
Thank you for taking the time to leave us a review. Delivering consistent, high-quality guidance is our priority, and we are pleased to hear that Syed continues to offer exceptional support to your business. We truly appreciate your partnership!
Regards,
BrightHR Canada
Brian was very helpful and answered my…
Brian was very helpful and answered my questions quickly and thoroughly.
9 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Rochelle,
Thanks for the great feedback! We're glad Brian provided fast, comprehensive support to get your questions answered. We’re always here whenever you need a hand!
Regards,
BrightHR Canada
Antwoord van BrightHR Canada
Hi Gregg,
Thank you for the five star review and kind feedback!
Regards,
BrightHR Canada
Glad to have HR support
Anamta helped me to navigate an unanticipated HR situation calmly and confidently. She left me with comprehensive instructions for emails to send, paperwork to fill out, and the like.
4 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Robert,
Thanks for the great feedback! We're glad Anamta provided calm guidance and comprehensive follow-up steps to help you navigate your situation smoothly. We’re always here whenever you need support!
Regards,
BrightHR Canada
Excellent Experience
I thought that Tyson was very knowledgeable about the BrightHR platform, as well as very courteous and professional. The BrightHR platform is also very intuitive and well-designed.
4 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Connor,
Thank you so much for the fantastic review! We’re thrilled to hear that Tyson was courteous and knowledgeable, and we're equally excited that you’re finding the platform so intuitive and user-friendly. We’ll be sure to pass along your kind words to Tyson!
Regards,
BrightHR Canada
Service can't be beat!
I can NOT believe how great the service is from Bright HR! They ALWAYS follow up as promised and have given me literally hours of support when I need it. Noone ever minds if I have to put them on hold to help clients of my own now and then and they have nothing but patience when it comes to explaining what they are doing and why. I ADORE this service!! Definite live (and business) saver!
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Wow, thank you so much for such a glowing review! We are absolutely thrilled to hear how much you adore the service. Knowing that our team's patience, follow-through, and dedicated support have been a lifesaver for your business truly means the world to us and we are delighted to be a trusted partner for your business. We look forward to continuing to support your ongoing success!
Regards,
BrightHR Canada
Bright is Comprehensive
Jackie was very helpful and thorough in her presentation today. I feel more comfortable with the services that we have with Bright now and look forward to putting more of them into practice.
Thanks again Jackie!
3 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Michael and Sarah,
Thank you so much for the lovely review! We’re thrilled to hear that Jackie’s presentation helped you feel more comfortable and confident with your Bright tools. There’s so much great functionality to explore, and we can’t wait to see your team put it all into practice! We’ll be sure to pass along your thanks to Jackie.
Regards,
BrightHR Canada
Very knowledgable and helpful with our…
Very knowledgable and helpful with our questions and finding/showing us resolutions to our existing issues
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Kobie,
Thank you so much for taking the time to share this! We’re thrilled to hear that our team was knowledgeable and able to walk you through clear solutions for your existing issues. Helping you resolve challenges smoothly is always our goal!
Regards,
BrightHR Canada
Syed was incredibly helpful!!!
Syed was incredibly helpful! Even got onto Teams with me to show me how to complete my task! Thank you!!
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Elizabeth,
Thanks for sharing your feedback! We're glad Syed was able to hop on a screen share and help you complete your task seamlessly. We’re always here whenever you need assistance!
Regards,
BrightHR Canada
Brian with BrightHR is exceptional
Brian with BrightHR is exceptional. If I could hire him full time for HR I would offer him a job. Plethora of knowledge and practical approach to complex issues.
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Matthew,
Thank you for sharing such high praise. Delivering knowledgeable, highly practical guidance through complex HR matters is at the core of our service, and we are delighted that Brian provided an exceptional experience. We value your partnership and look forward to continuing to support your business!
Regards,
BrightHR Canada
Great customer service
Syed was very helpful and knowledgeable. Great customer service.
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for the great feedback! We're glad Syed delivered top-notch customer service and helped you get the answers you needed. We’re always here whenever you need support!
Regards,
BrightHR Canada
Great Customer Service
Jackie was thorough, insightful and patient. She was a great help with introducing me to the BrightHR system.
Thank you Jackie!
2 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Gabriel,
Thank you so much for the lovely review! We’re thrilled to hear that Jackie provided such a thorough, patient introduction to BrightHR. Getting started on a new platform is always easier with great support, and we’ll be sure to pass along your big thank you to Jackie!
Regards,
BrightHR Canada
Tyson was very helpfull with the…
Tyson was very helpfull with the demonstration for Bright Hr Webpage
1 september 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi there,
Thanks for the great review! We're glad Tyson gave you a clear and helpful walkthrough of the BrightHR platform. We’re always here whenever you need support!
Regards,
BrightHR Canada
Patience and Professionalism from Tyson Tan
Tyson Tan is absolutely amazing to deal with. He is extremely knowledgable and informative while keeping things on my level. He is patient and so very kind to speak with. I sent an email this morning and received a response and a phone call in record time to help me with my issue. I am so glad he is the person I can contact to get the helpl I need, in a timely and professional manner.
31 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Lindsey,
Thank you so much for taking the time to share such a wonderful review! We are thrilled to hear how fantastic your experience was with Tyson. Having someone knowledgeable, patient, and lightning-fast with follow-up makes all the difference, and we'll be sure to pass along your high praise to Tyson!
Regards,
BrightHR Canada
Erica was kind and empathetic
Erica was kind and empathetic, trying to understand the issue I wanted to discuss. She was patient and respectful.
28 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Ana,
Thanks for the wonderful feedback! We're glad Erica provided such patient, empathetic, and respectful support to help you through your issue. We’re always here whenever you need a hand!
Regards,
BrightHR Canada
Tyson has been amazing!
Tyson has been very patient with us and has taken the time to work one-on-one with each member of our administrative team, ensuring that we understand the system and feel comfortable using it. He has always responded promptly to our questions or referred us to the appropriate department when needed. He is a great listener, and we truly appreciate his ongoing support.
28 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Silvia,
Thank you so much for taking the time to share this wonderful review! We’re thrilled to hear how dedicated Tyson has been in working one-on-one with your admin team. Building your team’s confidence with the platform is so important, and knowing he’s provided such patient, responsive support truly means a lot. We’ll be sure to share your kind words with Tyson!
Regards,
BrightHR Canada
Great service
We recently started using BrightHR Canada and have been very pleased with the experience so far. The onboarding process has been smooth, and the team has been incredibly helpful, responsive, and supportive in getting us set up. We’re looking forward to continuing to use their services and seeing the benefits over time.
26 augustus 2026
Review zonder uitnodiging
Antwoord van BrightHR Canada
Hi Angel,
Thank you for sharing your feedback! We're glad to know your setup and onboarding with BrightHR Canada went so smoothly. We’re always here to support your team as you grow with the platform!
Regards,
BrightHR Canada
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