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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have dealt with Erica Sano several times over the years and she has been an invaluable support to our two businesses that utilize the Bright HR platform. So much so that when I call the hotline, I’m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business- en IT-adviesbureau

Geschreven door het bedrijf

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

331 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,8

Alle reviews

(331)

138 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I had a session with Eleanor today

I had a session with Eleanor today, it was very interesting, informative, so patient.
Thank you Eleanor.
I also, had a very good session with the HR department was very helpful and a lot of information. It was extremely useful.

22 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Michael,
Thank you so much for the wonderful review! We’re thrilled to hear that your sessions with both Eleanor and our HR team were so informative, patient, and full of useful insights. We truly appreciate your feedback and look forward to supporting you again!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Great company to work with

Great company to work with. They are thoughtful and have a budget friendly way to help manage your HR needs. A representative Brandon was very helpful in working around an HR topic today.

22 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Chelsea,
Thank you so much for the review! We’re thrilled to hear that BrightHR is providing a thoughtful solution for your business. It’s fantastic that Brandon was able to step in and guide you through your HR topic today, we’ll be sure to pass along your kind words to him!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

above and Beyond

Explained each step of the way and helped me get back on track.
he also went above and beyond when he was unable to reach me via phone, he reached out via email to ensure we connected.
Tyson Tan also went above and beyond the call and checked each account for me to ensure I had no further issues.

21 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi there,
Thank you for sharing your experience. Delivering attentive, comprehensive service is our top priority, and we are delighted that Tyson provided excellent follow-through and checked every account to ensure a smooth resolution. We appreciate your partnership!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Understood my HR Challenge Immediately

Brian Young quickly understood the HR challenge I was facing, even though I had only provided a brief explanation. He took the time to walk me through the various options and perspectives, which was incredibly helpful as I navigated a very difficult situation with several staff members.

I am extremely grateful for Mr. Young’s expertise, professionalism, and thoughtful guidance. His insight gave me greater clarity and confidence in making a difficult decision. I would highly recommend his services to anyone looking for knowledgeable and practical HR support.

21 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Jenya,
Thank you so much for sharing such thoughtful feedback! Navigating complex staff situations can be really tough, so we’re thrilled to hear that Brian was able to offer clear, practical guidance during a challenging time. Knowing you felt supported and confident in your decision means a lot to us!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Thank you so much!

timely response, patient and clearly explaining and walking me through step by step! Excellent!

21 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Eleni,
Thank you for taking the time to share your review. Delivering prompt, patient, and thorough support is our priority, and we are glad we could make the process clear and straightforward for you. We appreciate your partnership!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Erica provided excellent assistance…

Erica provided excellent assistance with the BrightHR platform. She took the time to explain how to use it clearly, listened carefully to my questions, and responded patiently and thoroughly. She also helped me prepare an email to guide employees in using the platform. Overall, I am happy with her support and appreciate her professionalism, patience, and dedication to doing her job well.

18 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you so much for the wonderful review! We’re thrilled to hear how patient, thorough, and helpful Erica was, especially with taking the extra time to help you draft that employee email. We’ll be sure to pass along your kind words and appreciation for her professionalism!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Cheyenne was such a great help today

Cheyenne was such a great help today. I like that she was thinking about the success of my business and offered different options to support our current situation.

18 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi there,
Thanks for the great feedback! We’re thrilled that Cheyenne provided tailored support that aligns with your current business needs. We're always here to help you succeed!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

I spoke with Brandon regarding a sensitive matter

I spoke with Brandon regarding a sensitive matter and he was fantastic. Very personal professional with great knowledge.

18 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Chris,
Thanks for the great feedback! We’re glad Brandon was able to offer thoughtful and expert guidance during your call. We’re always here to support you whenever you need us!
Regards,
BrightHR Canada

Beoordeeld met 4 van de 5 sterren

It went smooth

It went smooth, did not have a hard time comprehending.

17 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Kyle,
Thank you for the review and kind feedback!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Very interactive

Very interactive. Allowing me to figure things out by doing! Very informative. Knew all answers to my questions.

17 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Cheryl,
Thanks for taking the time to share this! We're glad you enjoyed the interactive, hands-on guidance and got all the answers you needed. We’re always here to help!
Regards,
BrightHR Canada

Beoordeeld met 4 van de 5 sterren

I requested a call from BrightHR

I requested a call from BrightHR. Although I did not receive the call at the originally requested time, a representative contacted me before the end of the day. They took the time to listen carefully, answer all of my questions, and address my concerns thoroughly.

I appreciated the follow-up and the time they took to assist me. Overall, I was satisfied with the support I received.

16 september 2026
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Darline,
Thank you for sharing your feedback! We appreciate your patience regarding the timing of our call, and we’re so glad our representative was able to connect with you, listen carefully, and address all your questions. Providing thorough support is top priority for us, and we appreciate your partnership!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Jackie Lacap was great to work with!

15 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Nawid,
Thank you for the five star review and great feedback regarding Jackie! We will be sure to pass along your kind words.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Syed is the best!

I had a great experience working with Syed. He was very patient with all of my questions and took the time to walk me through the platform step by step. He also kept me updated on new features and changes, which I really appreciated.

Syed was also very flexible and accommodating when I needed to reschedule. His professionalism, patience, and willingness to help made the whole experience very easy and positive. I would definitely recommend working with Syed!

11 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you so much for the wonderful review! We’re thrilled to hear how patient, flexible, and informative Syed was during your walkthrough. Keeping you updated on new features and adjusting to your schedule is all part of the service we aim to provide. We’ll be sure to pass along your high recommendation to Syed!
Regards,
BrightHR Canada

Beoordeeld met 4 van de 5 sterren

Great Service

Our company has recently began using Bright HR and have been met with knowledgeable and considerate staff. Throughout the training and orientation, I have felt like our small company's needs have been put first.

11 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Sarah,
Thank you so much for the lovely review! Welcome to BrightHR! We’re thrilled to hear that your training and orientation went so smoothly and that you felt truly supported. Supporting small businesses and putting your needs first is what we’re all about!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Organized and clear

Organized and clear, easy to follow along with instructions.

11 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Ashton,
Thanks for taking the time to share your review! We're glad our team provided clear, organized instructions that were easy to follow. We’re always here to help whenever you need us!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Informative and professional

Informative and professional. A great experience!

11 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Yumin,
Thank you for the five star review and kind words!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Jackie was very professional

Jackie was very professional, able to answer all of our questions, she is very informative and knowledgeable in the product!

11 september 2026
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thanks for taking the time to share your feedback! We're glad Jackie was able to answer all your questions and provide clear, expert product guidance. We’re always here whenever you need support!
Regards,
BrightHR Canada

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