BrightHR Canada Reviews 

She is very knowledgeable and was walking me through things.

Eleanor was wonderful.
My experience with her was simply fantastic. She patiently guided me through understanding and using the platforms effectively, answering my questions clearly and succinctly, and anticipating my concerns.

Eleanor guided us through the BrightHR system with incredible clarity and expertise. She patiently answered every question, ensuring I felt confident using the platform’s features. Her detailed walkthrough of the software, paired with her thoughtful explanations and resource suggestions, made the process easy and pleasant. Grateful for her time, and expert customer service!

Eleanor took us through the nitty gritty of the application. She showed us the resources available and how to navigate the system. She was quite detailed and she displayed a good mastery of the application. She was very patient, answered all our questions and provided useful resources for ongoing support. We found the sessions quite valuable courtesy of Eleanor!

Our team had a great onboarding call from Eleanor. She was excellent at answering our questions and helping us navigate BrightHR.

What I liked least about BrightHR is the way they operate—everything about the experience feels misleading. They lock you into a contract that they claim is for a fixed term, but then they automatically extend it without giving any clear notice. You may think you're signing up for a short-term service, but suddenly you're stuck paying for much longer than expected. Trying to cancel is nearly impossible, and their customer service is almost non-existent. They only reach out when they're trying to sell you something else. It honestly feels like a scam, and I would strongly warn others to stay away.

Angel was very patient and professional in delivering quality and meaningful information in our sessions. Patient because I am not teck savvy when others are and she never made me feel behind or unqualified to use this people management software program. Thank you!

Pranvir Singh was very helpful and had great customer service!

Thank you for all your time and patience showing me how to navigate.

Angel Ali was very knowledge, helpful and easy to follow and understand. She walked us through the platform with ease and answered all of our questions quickly and effectively. Fantastic experience.

Tyson's knowledge and communication of the Bright Safe platform was excellent. Tyson was friendly and answered all and any questions that I asked.

Over all experience was fantastic.

Tyson was extremely helpful throughout the process. Clear, professional, and made everything smooth and easy. Great experience!

Everything is clear and Concise. Tyson Tan was very patient and knowledgeable on the subject. It's nice to have companies also care about small businesses for growth.

Simran was quick and informative, it was a great meeting. Thank you.

Tyson Tan, our BrightHR Onboarding Specialist, has been very helpful during the onboarding process. He is patient with all my questions and is very knowledgable with all the functions of BrightHR.

Claudia has been exceptional!
She has supported our onboarding from day one forward!

So far so good! Just started with my introduction to Bright HR. My expert was helpful and guided me through the HR app with ease. I'm looking forward to a long and prosperous partnership!

Angel was lovely to speak with. She gave me an onboarding call and went through the entire platform in details but also took time to answer any questions I had. Look forward to using the platform as it seems very user friendly. Thank you Angel and the BrightHR team

Very helpful. They created a package specifically for my small business and walked me through the set up process.