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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tyson was very accommodating when I couldn’t figure out stuff on my computer. He’s very patient. Tyson is very good at explaining each part of HR that we were in which I really appreciate and looking... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

A warm welcome! Jackie was my first full interaction with BrightHR and our training session was fantastic. She was patient, thorough, and took the time to answer all of my questions. The tool i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have dealt with Erica Sano several times over the years and she has been an invaluable support to our two businesses that utilize the Bright HR platform. So much so that when I call the hotline, I’m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jackie was fantastic! On my end, there was a technological set back and she was more than happy to pivot and did not let the change affect her demo. She was easy to understand, personable and extremel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business- en IT-adviesbureau

Geschreven door het bedrijf

BrightHR is a people management software company and we’re blazing a trail for brilliant workplace cultures. We understand that It Pays to Play and provide businesses with the tools to become a part of this cultural shift. Our solution enables you to effortlessly implement HR admin processes, from approving vacation, logging sickness and tracking lateness, through to running reports and document management whilst also providing you with access to specialist expert knowledge on topics ranging from employment relations to happiness. We're igniting a fire in the HR industry that will reveal a brilliant new normal.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

331 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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4,8

Alle reviews

(331)

138 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Angel was an excellent instructor with…

Angel was an excellent instructor with endless patience for all the interruptions I had during lesson.
She made me see a great value in this software!

5 juni 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Rosalind,
Thank you very much for the five star review and wonderful feedback regarding Angel! We look forward to continuing supporting your business.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

The refresher was wonderful and useful

The refresher was wonderful and useful, full of tips and she walked me through each side bar tab. Also showed us features we were not aware of and helped make the programmake more sense, as well as how tofully utilize it.

4 juni 2025
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Megan,
Thank you for the positive review! Providing excellent service and delivering tangible results are at the core of what we do. We will be sure to pass this feedback onto the team!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Great customer service

We are in the process of switching over to BrightHR and I have had to ask many questions along the way as I input all the data and navigate the system and learn how it works. I have had a dedicated onboarding and customer support person, Sakshi Pillai, and she has been great. She is very patient, and gives me clear instructions and is very pleasant to talk to. She has been a great help.

30 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Tara,
Thank you so much for taking the time to let us know about the support you're receiving from Sakshi! We appreciate your trust in BrightHR and look forward to continuing to support your business.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Angel Ali was very patient and…

Angel Ali was very patient and informative, I am keeping her as my go to for questions.

29 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you very much for the five star review and kind feedback. Angel will be happy to continue supporting you!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

I had a wonderful onboarding session…

I had a wonderful onboarding session with Tyson. He was very concise, and we were able to have an efficient meeting.

26 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you so much for taking the time to leave us a review! We are happy to hear that you enjoyed Tyson's support.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

I'm in the process of learning the…

I'm in the process of learning the program and have needed help on several occasions. When I call in the call is answered promptly and I either get my help from that person or are transferred to someone who can help. They are always pleasant and knowledgeable, Simran Ranu has helped from the start and has been great. I would recommend this product and service based on my experience so far.

24 mei 2025
Review zonder uitnodiging
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Antwoord van BrightHR Canada

Hi Doug,
Thank you for taking the time to share your experience! We're thrilled to hear that BrightHR has exceeded your expectations. We truly value your partnership and look forward to continuing to support your success.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Thanks for your patience Simran

Thanks for your patience Simran, she gave me all the information that I needed to start using Bright hr with patience.

23 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Farshad,
Thank you kindly for the five star review! We are glad to know you enjoyed Simran's support.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Angel was very thorough and concise

Angel was very thorough and concise. Always made sure we understood and checked if we had any questions on every subject. Excellent on-boarding session thank you!

23 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Martha,
Thank you very much for the five star review and feedback regarding Angel! It's great to hear that you found the session so helpful.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Tyson was very informative and helpful

Tyson was very informative and helpful. Great in helping me navigate through the dashboard for the first time

23 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Heidi,
Thank you so much for taking the time to leave us such a lovely review!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Tyson did an excellent job explaining…

Tyson did an excellent job explaining the system, and we were able to complete the onboarding meeting efficiently. We are excited to integrate Bright into our HR department.

20 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Saad,
Thank you very much for taking the time to leave us a positive review! It's great to hear that you enjoyed Tyson's support, were excited to have you onboard with us and look forward to continuing to support you and your business!
Regards,
BrightHR Canada

Beoordeeld met 4 van de 5 sterren

I received the basic explanation I…

I received the basic explanation I needed to understand how the platform works from Tyson Tan. Everything was good; I just would have preferred a bit more detail on how to use the BrightSafe features, such as the free H&S e-learning courses available in that module.

22 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Daniela,
Thank you for letting us know about your recent experience. We do apologize that this was not covered in the initial meeting, but rest assured that a member of our team will be reaching out to you to book you in for a BrightSafe onboarding to ensure you have all the support you need.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Angel was amazing and very explicit

Angel was amazing and very explicit. She is patient and detailed. She knows her Onions

20 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you kindly for the lovely review about Angel! It's great to hear such great feedback.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Simran

Simran was a great help during the onboarding process. She took the time to teach me how to navigate the Bright HR system.

20 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you kindly for taking the time to leave us a positive review! We are delighted to hear you enjoyed Simran's support, we will be sure to pass this onto her!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Onboarding made easy!

A comprehensive review was given of the software and it was well received. Angel Ali made it easy to understand and navigate!

20 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Richard,
We really appreciate you sharing your thoughts on your experience with BrightHR and our service. It's wonderful to know that you've had a positive experience with Angel, and we'll definitely share your feedback with the team!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Angel was very helpful

Angel was very helpful, made it very easy to understand using the Bright software.

20 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi Tannis,
Thank you kindly for this review!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

Great presentation

Great presentation
Detailed explanations and expressions
Very knowledgeable

16 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you very much for the five star review and kind feedback! We are happy to hear you are enjoying our support and services.
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

New to BrightHR

We had the pleasure of working with Tyson during our onboarding process for the new software, and we couldn’t be more impressed with the experience. Tyson was not only knowledgeable and professional but also incredibly patient and approachable, which made a world of difference for us as we navigated the learning curve.

Tyson provided clear, step-by-step guidance and tailored the training sessions to match our pace and specific needs. He answered every question with confidence and clarity, making even the more complex features feel manageable. His hands-on approach and supportive attitude ensured we felt comfortable and capable using the software on our own by the end of the onboarding.

Thanks to Tyson, what could have been a stressful transition became a smooth and even enjoyable process. We’re truly grateful for his help and would highly recommend him to anyone looking for a seamless onboarding experience.

15 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
Thank you very much for sharing such an amazing review! We’re so glad to hear that your experience with Tyson was so great! Your positive feedback is a testament to the dedication of our team, and we will make sure to pass it along to them. It’s been our pleasure to serve you, and we look forward to supporting you again soon. Have a fantastic day!
Regards,
BrightHR Canada

Beoordeeld met 5 van de 5 sterren

A true Angel helped me understand BrightHR

I had a wonderful onboarding session with Angel. She was kind and considerate. The app feels a bit overwhelming at the start but she really made me feel confident in understanding the benefits of getting to know the BrightHR software/apps. I have some homework to do but it'll be worth it in the end.

12 mei 2025
Review zonder uitnodiging
Logo BrightHR Canada

Antwoord van BrightHR Canada

Hi there,
We really appreciate your kind words! Our team takes great pride in the service they offer, and it's wonderful to hear that Angel has been so helpful in getting you set up and familiar with the platform.
Regards,
BrightHR Canada

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