I ordered 2 neck pillows for my holidays The took the money, and nothing has arrived. I have emailed numerous times and never had a reply, I have had to contact my bank for a refund of my monies I... Toon meer
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Lees wat reviewers zeggen
I didnt set my expectations very highb but after the first night to wake up without a knot in my neck was a surprise. I'm a very restless sleeper which means I turn and shift during the nigh between d... Toon meer
Absolutely appalling experience. My order was placed in June, but when it became clear they couldn't deliver within the agreed timescales, I asked to cancel the order. I was told this wasn't possi... Toon meer
Having had a Tempur pillow for many years, which had seen better days. I was very sceptical about getting a new pillow. Having seen several makes of these “Contour Relief Pillows” which looked comfort... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The British Pillow Company™ is a UK-based wellness brand dedicated to helping people sleep better, live better, and wake up pain-free. We specialise in premium-quality orthopedic pillows and travel neck pillows designed with advanced ergonomic support and luxury comfort. All our products are crafted with care using high-grade memory foam and tested for real-world results. Whether you're a side, back, or combination sleeper, our pillows are designed to provide personalised comfort and help relieve common issues like neck stiffness, shoulder tension, and poor posture. We’re proud to serve thousands of happy customers across the UK and beyond—always with fast delivery, thoughtful service, and a 30-night sleep trial for peace of mind. At The British Pillow Company™, better sleep isn’t a luxury—it’s a necessity.
Contactgegevens
ASHTON-UNDER-LYNE, OL70PT, ASHTON-UNDER-LYNE, Verenigd Koninkrijk
- support@britishpillow.co.uk
- britishpillow.co.uk
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It came with no instructions on wich…
It came with no instructions on wich way to lie on it could not make head or tail or it
Don’t have sore neck/shoulder now,after…
Don’t have sore neck/shoulder now,after using pillow
Great pillow and no neck pain when I…
Great pillow and no neck pain when I wake up. They had sold put of covers so I've put my own on it
Love this pillow!
Love this pillow! My neck pain and stiffness that I used to experience every morning has gone after replacing my old pillow with this orthopaedic one.
It’s really good quality and SO comfortable. 100% recommend!
Highly Recommend!
99% of the time, buying something from Instagram is a gamble—but this time, I was blown away! The item from BritishPillow.co.uk arrived incredibly fast, without the usual long wait for overseas shipping. The quality is outstanding, and best of all, it works BRILLIANTLY! My neck pain has already improved, and I’m hopeful it will keep getting better. Highly recommend!
The pillow smells damp and mouldy
The pillow smells damp and mouldy. Would like to exchange for a new one please.
Pain relief
I have cancer which has gone into bones hoping this pillow helps some of the aches and pains
Shipping taking way too long
Shipping taking way too long. Meant to be 2-3 days I ordered on 22nd Feb and still states “in transit”
Brilliant!!
Money well spent
Pillow was brilliant have been using it for 3 x days and neck and back feel so much
better
Good price and quick deliverey.
A good night's sleep at last.
My pillow is at last giving me a good night's sleep. It's good support whether lying on my back or side. Would recommend to anyone else who moves a lot through the night and has different sleeping positions.
Scam- all over Facebook with great reviews
The phone number is not contactable! I have emailed. I was supposed to receive my two pillows yesterday but have now been told that I must pay for the postage online! I want my money back very unhappy!!!!!
I have been trying to contact this company
I have been trying to contact this company for days. I have sent messages and left voicemails on the number shown on their website. As far a customer service is concerned it appears to be non existent.
aliexpress china
aliexpress china. Ordered two only one arrived. Had no idea it was from china dropshipping. Avoid company
NOT FROM UK
NOT FROM UK, it's from ALIEXPRESS CHINA !! I called them on the local UK number but always going onto voicemail. I saw advertisements everywhere on FB Reels, TikTok etc. Commented stating it's no from the UK and it's a scam, they took the advertisement down straight away. That just proved this is NOT a genuine company or product ! Totally reporting this. I can't stand scammers ! I want my money back !
Quick service pillow came well…
Quick service pillow came well packaged, and is so comfortable best pillow I’ve ever had!

Antwoord van The British Pillow Company
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