Broadway Auto Transport Reviews 

156
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I wa... Toon meer

Beoordeeld met 5 van de 5 sterren

I had my 2017 Ford F250 transported from GA to VA, and it was inoperable, so I was honestly a bit worried about how everything would go. Thankfully, I worked with Mike Brandon, and he made the whole... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very fair quote right from the start. Landed this company after a fair amount of research. Easy to communicate and good business practices. Car picked up fast and arrived on time in perfect condition.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automakelaar

Geschreven door het bedrijf

Broadway Auto Transport is a top rated car transport management company, located in New York. As we have 10-year experience in the field of vehicle shipping sphere, we can provide a huge range of services like door to door car shipping, Open car transport, Enclosed auto transport, Motorcycle shipping across country, Express car shipping etc.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

156 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(156)

56 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Honesty

Honesty, very reliable and perfect in their delivery. Will recommend it to anyone

26 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice to talk to on the phone

Very nice to talk to on the phone. Driver was polite and all business. felt sorry for him it was almost 100 degrees. Delivered on time like he said he would. The person he delivered it to gave him a tip and that person is very cheap. In 47 years he has never given me a extra dollar!

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam alert

Buyer beware! I had a very disappointing experience. I signed a contract for $1,200 and paid a $300 deposit after being told everything was set. After waiting two days for my car to be picked up, I was told they couldn’t find a driver at the agreed price and would now charge $1,600. My car was never picked up, and my request for a refund remains unresolved. Based on my experience, I would not recommend this company.

11 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT GO WITH THIS COMPANY

Please when I tell you DO NOT BOOK WITH THIS COMPANY
read before!

Before signing the contract, I specifically asked if the quoted price was final because I could not afford for it to increase. I was assured it would not. Based on that promise, I signed the contract. Then, when it came time to actually pick up my vehicle, I was told it would cost more because they couldn’t find a driver at the agreed upon price. If the quoted price wasn’t realistic, that should have been disclosed before I signed the contract not when I was one day away from my flight and had no time to make other arrangements.
To make matters worse, my friend booked with this same company weeks in advance for peace of mind and then the day of her pickup was told it was going to cost more. That completely defeats the purpose of booking ahead!
Because of this, we both had to scramble to figure out how we were going to get our cars to Florida, rethink travel plans, and deal with an unbelievable amount of unnecessary stress. You’re not just moving cars you are affecting people’s schedules, finances, jobs, and major life events. Reliability matters in this industry and this company is not that!
My advice is simple: Even with everything in writing they went against our contract that is fraud and they're not to be trusted even when you get everything in writing please be careful this company deserves to have there license revoked due to dishonest practice and fraud

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Well organized well communicated made…

Well organized well communicated made it easy Third time I used them

20 mei 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your continued trust! We’re glad the process was well organized, clearly communicated, and easy for you again. We truly appreciate you choosing us for the third time!

Beoordeeld met 5 van de 5 sterren

Expectational service

Expectational service. I received my car in great condition & I have no complaints. I will definitely refer someone to you guys.

29 april 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad your vehicle arrived in great condition and that you were satisfied with the service. We truly appreciate your recommendation and support!

Beoordeeld met 5 van de 5 sterren

Had a good experience working with…

Had a good experience working with James on transporting a 2001 Jaguar XK8 in Florida. From the first call to delivery, everything went smoothly. Communication was consistent and straightforward, and the whole process felt well organized. Easy to work with and reliable , I’d be happy to work together again on future shipments.

1 mei 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad James provided consistent communication and a smooth, well-organized transport experience for your vehicle. We truly appreciate your trust and look forward to working with you again in the future!

Beoordeeld met 5 van de 5 sterren

Max did good job didn't work out in…

Max did good job didn't work out in small window need to send down payment back

29 april 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for the update and your feedback! We’re glad Max was able to assist you, even though the timing didn’t work out this time. We appreciate your understanding and hope to work with you again in the future!

Beoordeeld met 5 van de 5 sterren

Max has great customer servince

Max has great customer servince

28 april 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad to hear Max provided great customer service. We truly appreciate your support!

Beoordeeld met 1 van de 5 sterren

0 STARS

I wish I could give this company 0 stars. It was the worst experience of my LIFE. They texted me over and over saying there could transport my vehicle for 550. A rated they came up with. When I responded I was told there would be a reservation fee. I was reluctant and stop responding. I was then told…. They would waive the reservation fee. So… I booked with them. He sent me a contract and I signed. My car was supposed to be picked up on the weekend. NOTHING HAPPENED. I informed the company that Monday delivery would be a prb but I could POSSIBLY make it work since they couldn’t deliver as promised. I was sent another contract with the reservation fee added. I signed it Bcz At this point… just WHATEVER. I spoke with Bruce on Sat pick up day who told me there were no drivers available.
Wellll why did you have me commit to something? I’ll tell you why. Bcz this company over promises and under delivers! I was called
Today and told I could get my car delivered for 850. I told them you can pay the 300.
I signed a contract for 550. It was a huge scam to lock me in a contract and take a reservation fee by quoting a lower
Price with NO intention on finding a driver that would transport for that price. Bruce was rude and yelled at me. Terrible

6 april 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

We’re very sorry to hear about your experience and understand how frustrating and upsetting this situation must have been for you.

Pricing and carrier availability in auto transport can sometimes change based on market conditions, but we recognize that clear communication and setting accurate expectations from the beginning are critical. It’s also concerning to hear about your experience with communication and tone from our team, and that is not the standard we expect.

We take your concerns seriously and would like the opportunity to review your order in detail and investigate what occurred, including the communication and pricing changes you described. Please contact us at support@broadwayautotransport.com so we can address this properly.

Thank you for your feedback—it will be reviewed internally to help us improve our process and service.

Beoordeeld met 5 van de 5 sterren

Great support help g me resolve the…

Great support help g me resolve the issues

2 april 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad our support team was able to help resolve the issue. We truly appreciate your support!

Beoordeeld met 5 van de 5 sterren

Adam did an excellent job handling my…

Adam did an excellent job handling my vehicle shipment from start to finish. He was very clear about pricing, timelines, and expectations, which made the whole process stress-free. He stayed in touch throughout the shipment and followed up after delivery to make sure everything went well. My car arrived safely and on time, and I was very satisfied with the service.

27 februari 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad Adam provided clear communication, transparent pricing, and consistent updates throughout your shipment. It’s great to hear your vehicle arrived safely and on time. We truly appreciate your trust and support!

Beoordeeld met 5 van de 5 sterren

I had my car shipped from California to…

I had my car shipped from California to Florida, and Bruce was incredibly helpful throughout the entire process. I was truly impressed by how he handled all the details—from scheduling the pickup to coordinating everything smoothly.

The whole experience was seamless and completely hassle-free. The shipping went perfectly without any issues, and I couldn’t be more satisfied.

I will definitely use this service again in the future!

16 maart 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your kind feedback! We’re glad Bruce made the entire process smooth and hassle-free, from pickup coordination to delivery. It’s great to hear everything went perfectly. We truly appreciate your trust and look forward to working with you again!

Beoordeeld met 5 van de 5 sterren

Bruce Kane was so helpful getting my…

Bruce Kane was so helpful getting my car shipped to AZ when other carrier failed.

24 maart 2026
Review zonder uitnodiging
Logo Broadway Auto Transport

Antwoord van Broadway Auto Transport

Thank you for your feedback! We’re glad Bruce was able to step in and get your vehicle shipped smoothly when others couldn’t. We truly appreciate your trust in us!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer