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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Never again! I ordered gift baskets for family members from this 'company' 10 days before Christmas. Having not heard a thing from family members, I double checked. The arrival date is Friday Jan 2. W... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order Number 6210894 basket to be delivered by the 19th of December. This was to an important customer of mine. Emailed on the 19th because I was told by his spouse they never receiv... Toon meer

Beoordeeld met 2 van de 5 sterren

Ordered basket standard shipping with delivery date 11/22, tracking showed item wasn’t even handed over to shipper by 11/23, Basketeers stated they should receive it by Dec 1….. not 11/22, but by 12/1... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The order was delivered on time with free shipping. The price of the gift was cheaper than on comparable sites. The contents were okay per recipients, but they found a few of the items a bit weird a... Toon meer

Bedrijfsgegevens

  1. Bedrijfscadeau leverancier

Informatie afkomstig van verschillende externe bronnen

A gourmet gift basket is the ideal gift to honor any occasion. Shop today and see how easy and affordable it is to send a professional a gift basket!


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

101 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

Great prices

Great prices! Courteous customer service! My gift recipients let me know that they loved their gifts!

25 april 2018
Logo Broadway Basketeers

Antwoord van Broadway Basketeers

Dear Min,

Thank you so much! Happy recipients are always the best outcome, and we're glad the gift baskets hit the mark. We look forward to helping you again!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Beoordeeld met 3 van de 5 sterren

Nice basket!

Basket of goods was delivered on time and was first class in terms of quality, however the accompanying card didn’t make it.

24 april 2018
Logo Broadway Basketeers

Antwoord van Broadway Basketeers

Dear Davidson,

Thank you for the kind words about the gift basket! We're sorry to hear the card didn't make it — that's a detail we take seriously. Your feedback has been noted. Please feel free to reach out to me directly at Mark@bbbaskets.com if you'd like us to address this.

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Beoordeeld met 5 van de 5 sterren

Professional affordable packaging; variety of options

I greatly appreciate the affordability of the products and the professional packaging.** I have recommended Broadway Basketeers to others...in fact, I became a customer after I received a lovely tower from a friend! I recently collected money from the office to purchase a group gift and I knew just from where to get it. Everyone was quite impressed with where their money went.
I appreciate more options and would love to build affordable baskets a la carte....especially if one of the items is blueberry yogurt cookies!
**However!! I was greatly disappointed that the greeting card message to the recipient was printed directly on the invoice. That was not professional. I had to purchase another card. Please fix this!! :(
Thank you for the ease of gift giving. I plan to be a client for years to come.

23 april 2018
Logo Broadway Basketeers

Antwoord van Broadway Basketeers

Dear T.S.,

Thank you for such a thoughtful and detailed review! We're delighted the office gift basket impressed everyone, and that you've been recommending us to others. Your point about the greeting card being printed on the invoice is well taken, we completely understand why that was frustrating and unprofessional, and we appreciate you flagging it. We're always looking to improve the experience for our customers. We hope to keep earning your trust for many years to come!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Beoordeeld met 5 van de 5 sterren

The flowers you sent were more…

The flowers you sent were more impressive than what appeared on your website. They became more attractive as the days wore on. Over a week later, they were still beautiful. Broadway Basketeers will be my go-to for sending flowers. Thanks for giving me this opportunity to express my approval and appreciation.

22 april 2018
Logo Broadway Basketeers

Antwoord van Broadway Basketeers

Dear Phyllis,

What a wonderful review, thank you! We're so pleased the flowers exceeded your expectations and stayed beautiful for so long. We look forward to being your go-to for future gifts!

Sincerely,
Mark@bbbaskets.com,
Customer Care Manager

Beoordeeld met 5 van de 5 sterren

I love Broadway Basketeers

I love Broadway Basketeers! They always come through, no matter what. And whoever that woman is who takes the orders - she's is such a pleasure to work with... Class act all the way.

22 april 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I’m so disappointed

I’m so disappointed! I just found out from my friend that while the cookies were delivered, my very personal and heartfelt note was not in the package. In addition, the sender listed was not me! My friend tracked down the name listed as the sender and the woman assured her she hadn’t sent the package. I don’t understand how this happened!

20 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love this company

I love this company. I get reminders before Purim with all my addresses- I simply have to click a basket and can send to the same people. Their customer service is excellent as well.

20 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The service was amazing..

The service was amazing... the timing was impecable.... couldn't ask for a better experience... sales staff was amazing... very kind, understanding, and helpful. I will continue to order through Broadway every time I need something. Thank you so much for everything.... the best part is she loved what I ordered and got SERIOUS brownie points. Thank you again

20 april 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Purim Baskets / Mishloach Manot

I sent several baskets for Purim with Broadway Basketeers - one to Lakewood and the rest out of state (3 other states). They were delivered timely and received with rave reviews. BTW, I’m from Florida - found this company online. Will totally recommend and use them again. RNE

20 april 2018
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good price for online basket order -

The order was delivered on time with free shipping. The price of the gift was cheaper than on comparable sites. The contents were okay per recipients, but they found a few of the items a bit weird and not tasty. Overall the contents were okay, as good as you can do by mail order apparently. If you get a basket that is not included in the category for the current holiday you will get a better deal. For example get a spring tower for Easter instead of a basket designated specifically for Easter. The difference is not discernible.

20 april 2018
Review zonder uitnodiging

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