Terrible service from both courier and BS fixings. Ordered 27th of April with next working day delivery. Received the second half of delivery 15th of May. I had to source materials from another suppli... Toon meer
Bedrijf heeft geantwoord
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Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... Toon meer
Bedrijf heeft geantwoord
Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... Toon meer
Bedrijf heeft geantwoord
Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Doe-het-zelfzaak
- Bouwmaterialenwinkel
- Bouwmaterialen leverancier
- Bouwmateriaal groothandelaar
- Bevestigingsmiddelen leverancier
- Schroevenleverancier
Geschreven door het bedrijf
Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.
Contactgegevens
360 Leach Place, PR5 8AS, Preston, Verenigd Koninkrijk
- 03330 117818
- info@bsfixings.co.uk
- bsfixings.uk
4,5
Uitstekend
410 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Everything turned up on time in perfect…
Everything turned up on time in perfect condition and is nailing down my barrel sauna thanks
6 mei 2025
Easy to order turned up on time 👍
13 april 2025
Tip Top Banana!
7 april 2025
Next day delivery as promised.
7 april 2025
Correct items, quick delivery, good price.
What I ordered, quick delivery, good price. What more could I ask?
29 maart 2025
Still waiting for goods 10 days after…
Still waiting for goods 10 days after next-day delivery.
24 maart 2025
Antwoord van BS Fixings
Hi Rod,
Thank you for your feedback. I have checked our system and I can confirm that we dispatched your order on next day delivery with DHL so it should have got to you last week. Really sorry for the delay with delivery on this. Once the items are dispatched from us the delivery is in the hands of the couriers, so unfortunately none of our team were aware that you were waiting for your items. However we are more than happy to help on this so we will speak to the couriers to find out what's happened.
In the meantime we will send out replacements for you free of charge. Please may you send us an email to confirm that you would like delivery to the same address and we will look into this for you ASAP.
Apologies again for the delay with delivery.
Kind regards
BS Fixings team
very effficient
22 maart 2025
Good purchase
Good purchase, great price, ordered 8pm and got not the nextday but day after. One assumes that get next working day means if ordered durring that working day. Exactly 1KG as stated and good price for stainless steel nails
24 maart 2025
It did say next day delivery
It did say next day delivery, order came 1 week after. I needed the items before the weekend so had to get them from somewhere else and return part of the order.
Other than that all good.
18 maart 2025
Quick delivery
17 maart 2025
Antwoord van BS Fixings
Thanks for your review! We're glad you were happy with the quick delivery. If you ever need anything else, we’re here to help! 😊
Easy and fast supplier
Excellent website to find and choose the product I required.
Next day delivery what more do you need.
14 maart 2025
Antwoord van BS Fixings
Thanks for your great review, Michael! We’re glad you found our website easy to use and that your order arrived the next day. If you ever need anything else, we’re here to help!
Benoni
It's been almost 10 days and I still have to receive the goods, luckily it was with next day delivery, the team's apologies were not enough, the goods are taking a while to arrive
14 maart 2025
Antwoord van BS Fixings
Hi Benoni,
Thank you very much for taking the time to leave a review. I’m really sorry that your experience with us wasn’t the best.
I’ve just looked into this and it looks like we had despatched your order however unfortunately our couriers came through quite a few issues whilst trying to get the items to you and then ultimately the parcel was lost.
As soon as we found this out we sent out replacements of the items to you on a next day delivery service and upgraded this to an AM delivery to get them to you as soon as we possibly could.
I’m really sorry for the delay and I hope it didn’t cause too much inconvenience for you.
Antwoord van BS Fixings
Thanks for your review, Carol! We're pleased to hear you were happy with the quality, price, and speedy delivery. We appreciate your support and hope to serve you again soon! :)
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