Booked a flight from budget travel and the flight was cancelled but never inform us that our flight was cancelled. Asked for a refund money I paid for the plane ticket and it cost £4,992 for five of u... Toon meer
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Lees wat reviewers zeggen
I spoke to a lady called hannah at budget travel she was so nice and very helpful i booked my holiday with ease so thank you hannah we are looking forward to our holiday
Bedrijf heeft geantwoord
We looked at a number of Travel companies before settling with Budget Travel. We go to Turkey every year. This year we felt we got the best value for money. Our sales representative Rebecca O’Brien wa... Toon meer
Bedrijf heeft geantwoord
Always happy to use them. Great service, good honest options provided for holidays especially if you’re needing some help planning and budgeting. Staff always seem happy to help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Contactgegevens
30 Lower Abbey Street, D01 T0H4, Dublin, Ierland
- (01) 435 0024
- budgettravel.ie
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Budget Travel
Hi Eoin
Thanks for your 5 star review, we appreciate your business!
Have a lovely holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi James
Thank you for taking the time to post a 5 star review and such positive feedback on our website.
Have the best holiday.
Regards
Budget Travel
Good website.
2 juni 2026
Antwoord van Budget Travel
Hi Pat,
We are thrilled to receive your 5 star review and great feedback on our website.
Have the best holiday.
Thanks
Budget Travel
Site very good had price 3 of the same…
Site very good had price 3 of the same holiday with other companies and budget travel was the best price all round and site very each to navigate would recommend it to other people
2 juni 2026
Antwoord van Budget Travel
Hi Elaine,
Thank you so much for the fantastic review! We are absolutely thrilled to hear that you found our website so easy to navigate and that we beat the competition to give you the best price all round.
As a proudly Irish-owned company, we truly appreciate your support and are absolutely delighted to get your business. Knowing that you would recommend us to others is the highest compliment we can receive.
Have a fantastic holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Eamonn,
Thank you so much for your 5 star review and for booking with us.
We really appreicate your business and wish you a wonderful trip.
Regards
Budget Travel
Budget travel brilliant, Aoife was so helpful with everything, easy to contact by phone or email
Budget travel brilliant, Aoife was so helpful with all details of flights, accommodation, insurance and easy to contact by phone or email
3 juni 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Laurence,
Thank you so much for this wonderful feedback! We are absolutely thrilled to hear that Aoife looked after you so well and made handling your flights, accommodation, and insurance completely stress-free.
We hope you have an amazing holiday.
Regards
Budget Travel
Bad transfer, book private, and get travel insurance!
Just back from my package holiday to Salou with my partner last week. The transfer was not good in that it left us a few streets away with steep hills, not ideal in your 50's or with health issues. On the way back the transfer bus was held up on the motorway for 5 hours, due to a teacher's protest. The driver didn't tell anyone what was happening, we presumed a bad accident. Missed our return flights and had to buy more, hang around the airport overnight. If I'd have read the news I'd have known about the planned protest. Other than that had a nice time with great weather.
27 mei 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Good Morning
We regret to receive your 3 star review and read of your experience in Salou. Occassonally due to access issues, large vehicles cannot always drop you off right outside your hotel and we apologise for any inconvience caused. While unforeseen road protests and traffic gridlock fall outside the direct control of the transport company, we completely agree that the driver should have kept you informed.
Despite this we are glad to read the weather was good and you enjoyed your stay.
Regards
Budget Travel
Website was clear and easy to use
Website was clear and easy to use, response was very quick
2 juni 2026
Antwoord van Budget Travel
Good Morning,
Thank you for taking the time to leave a 4 star review. We are delighted to hear positive feedback about our website and the speed of our response. We always aim to make the process as straightforward and efficient as possible for our customers.
Have a lovely holiday.
Regards
Budget Travel
Spoke with George which was rude!
I spoke with George, presumably a senior, he did not wrap up the call concluding the total clearly then sent a email with a price I was not aware of. I tried to speak on the phone with him to discuss this and he was just outlining what he said but did not listen clearly to my points, was very rude and abrupt. On the other hand, I spoke with Lucas, who was very polite and handled my call very well and had the courtesy to listen to my points. Lucas needs to be the senior in this case, delight to deal with and apologised for the misunderstanding.
1 juni 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Good Morning Manpreet,
Your review is for the wrong company as we have no staff members by the names of George or Lucas. Can you kindly remove?
Thank you for your assistance.
Regards
Budget Travel
Booked a holiday for Aug/Sept in Salou…
Booked a holiday for Aug/Sept in Salou and ran into difficulties with online process. I contacted travel office trying to remedy the situation and my booking was dealt with by Aoife who was most helpful and put me totally at ease and completed the booking. She was an angel. Thank you Aoife and Budget Travel. Highly recommemded.
22 mei 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Dear Eddie,
Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear that Aoife was able to step in, put your mind at ease, and successfully finalize your holiday booking to Salou. Thank you for choosing Budget Travel and for your high recommendation. We hope you have a fantastic and well-deserved holiday this August!
Warmest regards
Budget Travel
I rang Budget Travel to enquire about…
I rang Budget Travel to enquire about booking a return flight to Sydney Australia. Aoife was so helpful from start to finish. She went through my requirements: flight dates, assistance, insurance etc. She was so pleasant and had great patience and explained everything very clearly. All booked and paid for in a very short space of time.
Thank you Aoife
Myself and my Family look forward to booking future sun holidays with Budget Travel.
Tina Co. Cork
21 mei 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Tina
Thank you so much for taking the time to share your wonderful experience with us! We are absolutely thrilled to hear how helpful Aoife was from start to finish. Our team always strives to make booking long-haul flights as smooth and stress-free as possible, so it is fantastic to know she took such great care of your flight dates, assistance needs, and insurance. We will be sure to pass your lovely compliments directly to Aoife—she will be delighted to hear them! Thank you again for choosing us, and everyone here at Budget Travel looks forward to helping you and your family book your next sunny getaway. Have an amazing trip to Sydney!
Regards
Budget Travel
Booked a trip to Maltha got travel…
Booked a trip to Maltha got travel insurance taxi flights in my package deal, got to Maltha no taxi,waited for near hour rang taxi to be told budget travel never confirm our booking .Get to hotel requested a first floor room with balcony but got small room with one rail two hangers opened the window to a lift shaft and then bathroom window wash toilet pipes ,
No room to change to , then taxi tx with message no taxis available book your own nearly miss plane to think budget travel send someone to this hotel is beyond me and no help when we got back never again
As i said before i would not put any one in this room and would hope no one else gets to spend time in this hotel
25 april 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Ann
We regret to receive your 2 star review. We aplologise for your transfer not operating the service as booked and having checked our records we can see that you have been refunded in full.
The room you booked was the room you were allocated and although you did indeed request a ground floor ground with a pool view, requests are never guaranteed and it is all dependent on the hotels capacity when you arrive.
Despite these shortfalls, we do hope there many aspects of your time in Malta that you were able to enjoy.
Regards
Budget Travel
Antwoord van Budget Travel
Good Morning,
Thank you for the lovely feedback! We take great pride in our team’s professionalism and are so glad you found them helpful. Providing excellent service is at the heart of what we do, and we look forward to assisting you again soon!
Have a great trip.
Regards
Budget Travel
Andrew was excellent and very nice…
Andrew was excellent and very nice responds very quick if I have an issue I have booked with him before and will again thank you Andrew
2 mei 2026
Antwoord van Budget Travel
Hi Sean,
Thank you so much for the wonderful feedback! Andrew is a valued member of our team, and he will be delighted to hear that you’ve enjoyed booking with him again. We pride ourselves on being there when our customers have questions, so it’s great to know his quick responses have been helpful.
Have a wonderful holiday.
Regards
Budget Travel
Very easy booking
The website was easy to use and I called their number and got through to ask questions and they were very helpful. Staff were great
2 mei 2026
Antwoord van Budget Travel
Hi Tilly,
Thank you so much for the 5-star feedback! We’re thrilled to hear that you found the website easy to navigate and that our team could help with your questions over the phone. We pride ourselves on being accessible and helpful, so it’s great to know we hit the mark for you.
Have an amazing holiday!
Regards
Budget Travel
Antwoord van Budget Travel
Hi Marie
Thank you so much for your kind words! We will be sure to pass your praise along to Victoria. She will be thrilled to hear that her efforts made a difference for you during this process. We really appreciate you taking the time to share your experience with us. Have a great holiday.
Regards
Budget Travel
I booked my first family holiday to…
I booked my first family holiday to Disneyland with Ava. This lovely lady went above and beyond for me and my family to ensure we have an amazing trip away. When I was unsure of anything I would pop Ava an email and she would help us along and advise us on what to do next. I will be booking all my holidays in the future through Budget Travel with Ava.
22 april 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Jessica,
We are delighted to receive such a lovely review about Ava and glad she was of assitance to you.
We hope you have the best time in Disneyland.
Regards
Budget Travel
As always
As always, the team at Budget Travel goes out of their way to provide me with top-class support and service. They look after all my needs, keep me updated, and give me peace of mind when booking or traveling.
1 januari 2026
Antwoord van Budget Travel
Hi Gavin,
We are delighted to read your kind words and receive your 5 star review.
Have a great trip!
Regards
Budget Travel
Zero compassion when it mattered most
I contacted Budget Travel to cancel a holiday due to a family medical emergency. My mother-in-law was diagnosed with terminal cancer and my husband had to fly to Poland immediately to be with her. Hospice care was offered the same day we received the diagnosis.
The response from Budget Travel was cold, impersonal and completely lacking in any human decency. Not a single word of acknowledgement of the circumstances. No attempt to offer any goodwill gesture whatsoever. Simply redirected to the insurance company and that was that.
I understand policies exist for a reason. What I cannot accept is the complete absence of basic compassion when dealing with a customer going through one of the most difficult moments of their life.
I will never book with Budget Travel again and I would strongly advise others to consider how this company treats its customers when it matters most.
17 april 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Remigiusz,
We do apologise that our earlier communication felt cold or impersonal. That is not the experience we want anyone to have, especially during such a difficult situation.
Regarding the booking itself, as the cancellation was made very close to the travel date, the booking was non-refundable and so unfortunately a refund was not possible. We do recommend submitting a claim to your insurance.
We would like to thank you for your feedback, and your comments will be used to ensure our team handles sensitive situations with the compassion they deserve.
Regards
Budget Travel
Hannah
we booked a holiday with Hannah with our friends and she was so patient with us willing to answer multiple questions, we went back and booked a second holiday with her.
8 januari 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Derval and Paul,
Thanks for the lovely feedback about Hannah. We’re so glad her patience helped make your booking experience so positive. We are delighted to have you as a repeat customer and hope you have a fantastic time.
Regards
Budget Travel
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