Booked a flight from budget travel and the flight was cancelled but never inform us that our flight was cancelled. Asked for a refund money I paid for the plane ticket and it cost £4,992 for five of u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spoke to a lady called hannah at budget travel she was so nice and very helpful i booked my holiday with ease so thank you hannah we are looking forward to our holiday
Bedrijf heeft geantwoord
We looked at a number of Travel companies before settling with Budget Travel. We go to Turkey every year. This year we felt we got the best value for money. Our sales representative Rebecca O’Brien wa... Toon meer
Bedrijf heeft geantwoord
Always happy to use them. Great service, good honest options provided for holidays especially if you’re needing some help planning and budgeting. Staff always seem happy to help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Contactgegevens
30 Lower Abbey Street, D01 T0H4, Dublin, Ierland
- (01) 435 0024
- budgettravel.ie
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Budget Travel
Hi Stephen
Thank you for the 5 star review! We’re so glad we could provide a quick and efficient experience at a price that works for you. Our sales team strives to make the process as seamless as possible, and it’s great to see that reflected in your review.
Have a pleasant trip.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Fiona
Thank you so much for the five-star review! We're thrilled to hear you had such a pleasant experience. Providing friendly, high-quality service is our top priority, and we’ll be sure to share your kind words with the entire team. We hope you had a great holiday.
Regards
Budget Travel
Excellent
Excellent
Staff member i dealt with Alannah was extremely helpful and friendly and made everything easy.
2 april 2026
Antwoord van Budget Travel
Hi Tracey,
We truly appreciate you taking the time to share your experience! It’s wonderful to hear that Alannah made such a positive impression. Thank you for the five-star rating—we hope you have a great trip.
Regards
Budget Travel
I got great help from Viktoriia
I got great help from Viktoriia . She was great. I have seen vikroriia a few times she always makes you feel welcome. So friendly. Thank 😊 you
4 maart 2026
Antwoord van Budget Travel
Hi John
Thank you for leaving such a lovely review, we are delighted to recieve your kind words about Viktoriia and five stars too!
Have a great holiday.
Regards
Budget Travel
The lady I was dealing with named…
The lady I was dealing with named Victoria was very patient and so helpful she was wonderful
3 maart 2026
Antwoord van Budget Travel
Hi Ann
Thank you for your lovey comments about Victoria, she was delighted to assist you with your booking.
Have a lovely holiday!
Regards
Budget Travel
Antwoord van Budget Travel
Hi Melissa
Thank you for your wonderful comments for taking the time to post a 5 star review, its much appreciated.
Have a great holiday.
Regards
Budget Travel
I booked and payed 50% off the values
I booked and payed 50% off the values, I trying to pay the rest next day on the link I be sended...I don't works ! Then that time I email for and back and can't pay..I have no change to go to Dublin to pay the rest. I'm 67 of age and for me it's that a horror.
1 maart 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hello
We regret to receive your 1 star review and read that you had difficulty paying online, however we can see now that your balance has been paid in full via our payment link.
Have a lovely holiday.
Regards
Budget Travel
Excellent everything clear pricing…
Excellent everything clear pricing website designed perfect ease of use provided all of my booking hopes n reasonably priced thanks so much excited 😊
21 februari 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Aisling
Thank you for your 5 star review and for taking the time to pass on such positive feedback about our website and pricing.
We hope you have an amazing holiday!
Regards
Budget Travel
A dream trip to Cuba ruined – and we never forgot it
A few years ago, 6th of October 2023 we finally fulfilled our dream of traveling to Cuba after saving money for a long time. It was supposed to be a once-in-a-lifetime experience. Unfortunately, the holiday turned into one of our worst travel experiences, and the disappointment still remains.
Flights were fine, but the nightmare started when we arrived at the hotel arranged by Budget Travel. The hotel was in terrible condition — mold, humidity, broken facilities and almost no maintenance. Internet was only available in the lobby and only after extra payment, which was disappointing but not the biggest issue.
The swimming pool situation was chaotic — sometimes empty, sometimes working, and when full, people from outside the hotel were allowed to enter, making it overcrowded and dirty.
The worst experience was that there was no hot water in the entire hotel for three days. We couldn’t even shower. Staff kept saying the issue was temporary, but it became clear that hot water was rarely available. To make things worse, there were cockroaches in the bathrooms.
We spent two days calling Budget Travel asking for help. Instead of resolving the situation quickly, we were pressured to pay extra if we wanted to move hotels. Only when half of our holiday had already passed did they agree to move us without additional payment. By then, half of our long-awaited holiday was already ruined.
This trip meant a lot to us, and the lack of proper support left a very bitter memory. Even years later, this experience remains disappointing. I hope Budget Travel reviews situations like ours more seriously, because customers trust them with important life experiences.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Todor,
We regret to read your review of your holiday to Cuba, however looking back on your booking I am satisfied to read that once you reported the issues to our team we relocated and upgraded you to a 5 star hotel at no additional cost.
We apologise for the inconvience caused at the time and despite what happened we do hope you enjoyed your stay at the Melia Habana.
Regards
Budget Travel
Discrsasefull Policy…
We dealt with a lovely girl named Hanna to book out holiday to Tenerife. She was really helpful.
However....the transfer company Budget Travel use are a bloody joke.
A2B should be ashamed of themselves.
We were left stranded at the airport and had to get a bus and a taxi.
We reported this to Budget Travel and A2B won't give us a refund.
As we paid Budget Travel for a service, they should be responsible and sort it out.
Needless to say, we won't use them again.
13 januari 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Lynette,
We are sorry to hear of your experience with our transfer company and regret any inconvienence caused. We have investigated this issue for you and the information on where to meet your driver was stated on your voucher and he was waiting for you at the meeting point. Unfortunatley for this reason we cannot refund you as we were able to provide the service that was booked.
Regards
Budget Travel
Great company
I am new customer, first time used Budget Travel online. I am happy and will recommend for my Friends.
3 februari 2026
Antwoord van Budget Travel
Hi Daiva
Thank you for taking the time to pass on such lovely feedback and for giving us a five star review.
We hope you have the best holiday!
Regards
Budget Travel
A lot of options to look at but the…
A lot of options to look at but the process and payments options were good
24 januari 2026
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Terence,
Thank you for giving us a 5 star review and such positive comments!
Regards
Budget Travel
Antwoord van Budget Travel
Hi Grygoriy,
Thank you for booking with us and for your 5 star review.
Have the best holiday!
Regards
Budget Travel
Antwoord van Budget Travel
Hi John
Thank you for leaving a five star review and for your lovely comment about our customer service. Have a fanatstic holiday.
Regards
Budget Travel
Excellent & efficient customer service
Thanks to Ava who helped me get the hotel we really wanted - life saver :) quick responses on email also and very pleasant to deal with.
11 december 2025
Review zonder uitnodiging
Antwoord van Budget Travel
Good Morning
Thank you so much for giving us a 5 star review and for sharing your lovely experience that you had with Ava, she was only too delighted to help you. We hope you have the best holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Irene,
We are delighted to hear your poisitive feedback on the ease of booking on our website. We hope you have an amazing holiday.
Thanks
BudgetTravel
Antwoord van Budget Travel
Thank you for your 5 star review and for purchasing a voucher from us, we appreciate your business.
Regards
Budget Travel
Muy buena atencion
Muy, pero muy buena la atención. Especialmente de Ava Tromton. Siempre muy cordial y predispuesta a ayudarme a pesar de mi poco inglés. Felicitaciones a ella y un gran saludo de mi parte.
3 december 2025
Antwoord van Budget Travel
Gracias por tus amables palabras, y en particular por las de Ava; está encantada de saberlo. ¡Que tengas un buen viaje!
Saludos,
Budget Travel
Antwoord van Budget Travel
Hi Pat
Thank you so much for leaving a 5 star review.
Have a great holiday.
Regards
Budget Travel
It was easy to book my holiday.
3 december 2025
Antwoord van Budget Travel
Hi Terence,
Thanks for taking the time to pass on your positive feedback, it means a lot. Have the best holiday!
Regards
Budget Travel
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