Budget Travel Reviews 

All going well , hopefully we hv good time away

Easy to use website, good prices compared to other Travel Agents. Helpful to pay in instalments.

Stayed in New Yorker hotel. After paying in full for the holiday was informed I had to pay local tax for 7 days as its classes as a resort??? Extra on arrival it was €360. Why not inform you before you pay in full? I

The hotel advertised an outside bar but u have to hire to use it. No resident bar available. There are 2 bars on site in restaurants but not comfortable or nice to sit at. Very small bathroom no where to put anything it falls off shelves in bathroom. No shower gel provided only small soaps which I found dangerous. No shower cap No pad or pen. View was great and location was great. Beds way too small we were a party of 3 got 2 very small double beds my kids didn’t sleep well. Asked for bigger bed €70 a night to upgrade. Informed budget who did nothing to improve my situation. Told me that’s the standard. Why not inform me before I booked. Told me ask at reception I did nothing available.
I discovered Penn station right Accross from hotel if you take the air train from jfk and change at Jamaica station it’s only around €30 a cab is €100 no working lift so luggage is a problem. No tourist maps available in hotel or info on public transport.
Ongoing roadworks all night going on outside the hotel for duration of our stay we were on 35 th floor but could hear the noise. Why were we not informed on check in and by Budget travel? Back to Trailfinders next trip.

Reply from Budget was unhelpful. The renovations were going on inside the hotel they tried to deny this. They said fee was included in price. They should have told me bed size would not suit two teens I would have booked larger room. I received info after I booked about resort fees. Budget did nothing to help Trailfinders would have acted differently. To refer to my problems as minor issues really tells you the kind of people you are dealing with. Valuable lesson learnt this trip.
Second feedback again I was not told about resort fees until after I paid for my trip. I was told before departure to the us but I had paid so I was hardly going to cancel my trip. I would prepare to be told before I paid. Not all hotels have this resort fee. The bed size was known to budget travel who failed to tell me the double bed was small. Surely if the travel agent is aware the beds are small they would inform a client prior to departure again budget travel did not inform me. The road works were happening outside however the noise I experienced was inside and again Budget travel unaware of the refurbishment going on inside the hotel. To keep repeating in their reply the minor issues I had really is not productive or professional. What budget travel deem minor to someone on holiday is anything but minor. I have learned from this experience and I would not travel or recommend budget travel to anyone.

We are just back from holiday that we got from BudgetTravel. We want to say a huge thank you to Aoife, for helping us with every detail,organising everything for our family. We had an amazing and positive experience, with the kids and our granny.And we want to show our gratitude to the company as well, BugdetTravel, to executives, who provided the holiday voucher-the perfect Easter gift! We want to send our regards, for taking everything in consideration, booking the flights, hotel, rooms etc., with patience and kindness, that's trully professional. Everything was really good, we enjoyed the trip, hotel was good, nice restaurant (we had HB package), lovely city, sea and sunny weather.
There are lots of activities provided by hotel, events and evening concerts, bingo and quiz games, and there is a huge entertainment park nearby, PortAventura World and Ferrari Park, for Easter holidays-the perfect place for kids and adults!Really appreciate your profesionalism!Definitely, we will recommend BudgetTravel to our friends and we will contact you soon for our future holidays

I booked an "All Inclusive Holiday" for 2 adults and 2 children. I received no confirmation but could see on banking 365 that the amount was in progress to leave my account. I rang Budget Travel, I could not get through to the department I needed to speak with. I left a voice message and called back shortly after. I got through to yet another department. I was offered a quote €188.00 more expensive. I rang back Budget Travel, and reluctantly agreed to a compromise of €92.00 additional to what I had previously agreed to pay. I now see that it has decreased by €27.00 to the original price I had seen over the weekend. This price had reduced the morning I had booked, only to be charged extra after ringing to request a confirmation. The staff I dealt with was pleasant however it was not the nicest of booking experiences.

Helpful, access coulf be improvef for those with poor online skills.

Easy to use website, good value

Can highly recommend budget travel and Thankyou to Peter who was extremely helpful booking our flights to Singapore. He answered all my questions in a quick and professional way. Would definitely book again.

I just had a fantastic experience booking a family holiday to Tenerife with Andrew Buckley—Senior Travel Consultant—of Budget Travel. He is extremely knowledgeable and forthcoming, and I always got the sense that he was willing to go the extra mile to ensure our needs were met. I would highly recommend him and this company to friends and family alike. Thanks again, Andrew.

Great knowledge of hotels and very easy to book. Thanks to Irene Mc Caffery. Shexwas very helpful

Emma was very helpful and professional. She helped me with my holiday every step of the way.

Hotel we have booked has building work going on and the main pool and snack bar are closed but we were never told this when booking
Budget travel say tough nothing they can do !!!!!
Looking for us to pay over €500 to move hotels shocking customer service we should have been told their would be construction going on and we wouldn’t have booked this hotel
No compensation to change hotels for free or option for a refund

I booked a package holiday with budget travel. The price worked out cheaper than booking flights and accommodation separately. Through my own fault I picked accommodation with no pool. I contacted budget travel and was put through to Nicola. She was so helpful and patient and sent me on quotes for different hotels that I was interested in. Thank you Nicola. Have traveled with budget travel a few times and always hassle free.

We have used your services a few times. All good. But stop hassling to buy insurance.

Excellent Service staff very nice and at easy with your booking prices were very good and overall a great experience.

everything

The responder to my call today did not know that Ryanair charges for printing boarding passes. I had to double check with her as to my knowledge RyanAir has been charging for the boarding passes for almost a year

Excellent clear choice of destinations and budgets.

Alison was a great at dealing with some last minute travel issues. She was extremely efficient and went out of her way to help i.e. checking emails out of office hours. It was truly appreciated.