Booked a flight from budget travel and the flight was cancelled but never inform us that our flight was cancelled. Asked for a refund money I paid for the plane ticket and it cost £4,992 for five of u... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I spoke to a lady called hannah at budget travel she was so nice and very helpful i booked my holiday with ease so thank you hannah we are looking forward to our holiday
Bedrijf heeft geantwoord
We looked at a number of Travel companies before settling with Budget Travel. We go to Turkey every year. This year we felt we got the best value for money. Our sales representative Rebecca O’Brien wa... Toon meer
Bedrijf heeft geantwoord
Always happy to use them. Great service, good honest options provided for holidays especially if you’re needing some help planning and budgeting. Staff always seem happy to help.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Budget Travel is part of the Club Travel Network, Ireland's largest travel agency. Budget Travel offer cheap sun holidays from Ireland to all the top sun holiday destinations including the Algarve, Malta, Tenerife, Lanzarote, Gran Canaria, Greece, Croatia, Malaga & more. Budget Travel also have amazing deals on European city breaks including weekend breaks to Rome, Amsterdam, Paris, Barona, Berlin & more. Book with confidence as we offer 100% financial protection on all our holidays, and are Government Licensed & Bonded by the Commission for Aviation Regulation. Book your next holiday online for exclusive deals, discounts, and low deposit options with Budget Travel – The Low Prices Holiday Company. Budget Travel are licensed and bonded - Tour Operators License TA0054
Contactgegevens
30 Lower Abbey Street, D01 T0H4, Dublin, Ierland
- (01) 435 0024
- budgettravel.ie
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Quick and easy
Very quick and easy to book a family holiday. This is the 5th time booking and never any problems.
4 december 2024
Antwoord van Budget Travel
Hi Donna
Thank you so much for your amazing comments and your repeat business, we really appreciate it.
Have the best holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Tommy
Thanks for booking with us and your great comments about ease of use of our website.
Have a great trip.
Regards
Budget Travel
Andrew Buckley was great help
Andrew Buckley was great help. I went in just before closing time told Andrew what I was looking for. And he got me a great deal. He was cheerful and informative. A real asset to Budget travel. Thank you Andrew.
4 december 2024
Antwoord van Budget Travel
Hi Ita,
Thank you for your kind words about Andrew - they have made his day! Have a great holiday.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Laura
Thanks for your positive comments on our website, have a fantastic holiday.
Regards
Budget Travel
Simple to book no hassle
3 december 2024
Antwoord van Budget Travel
Hi Philip
Thank you for your 5 star review - it is much appreciated.
Enjoy your holiday.
Regards
Budget Travel
there was a commuunication breakdown…
there was a commuunication breakdown while I was trying to book my flights to Sydney, I began the process on October 22 and it took two attempts with two staff memeners and then the general sales force team before I finally got the booking completed on November 2nd.
5 november 2024
Antwoord van Budget Travel
Hi Helen
We are disappointed to receive your 3 star review but this was down to an issue whereby the staff members out of office response was not delivered to your email. However when you came into our store Aoife apologized for this miscommunication and was able to proceed with making your booking.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Paul,
Thank you for booking with us and for your 5 star review.
Have a great trip.
Regards
Budget Travel
The staff was very friendly and helpful…
The staff was very friendly and helpful and did what they said they would
5 november 2024
Antwoord van Budget Travel
HI Margaret,
Thank you for taking the time to post great feedback about our staff.
We hope you have a lovely holiday.
Regards
Budget Travel
African Visit
As CEO of Schools and Health Foundation (SHF) I recently visited projects in Malawi and Zambia.
This difficult itinerary was organised by Aoife Dunphy and she did a brilliant job.
Our future travel will be handled by Aoife.
John Mitchell
23 oktober 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi John,
Thank you your wonderful feedback about Aoife. We are delighted to receive your recommendation and your five star review.
Regards
Budget Travel
Antwoord van Budget Travel
Hi Martin,
Thank you for your amazing 5 star feedback.
We hope you have the best holiday.
Regards
Budget Travel
I was served by Amy Regan in Abbey St
I was served by Amy Regan in Abbey St, she was helpful, informative and friendly. Would definitely recommend booking thru Budget.
2 november 2024
Antwoord van Budget Travel
Hi Veronica,
Thanks for your recommendation, it is much appreciated. We are delighted to read your positive feedback about Amy and glad she could be of help to you.
Have a great holiday.
Regards
Budget Travel
A very helpful member of staff
1 november 2024
Antwoord van Budget Travel
Hi Aileen,
Thanks for taking the time to post your 5 star review and your kind words about Irene.
Have an amazing trip.
Regards
Budget Travel
Booked a family holiday last year
Booked a family holiday last year, was great and help from ella was brilliant
1 november 2024
Antwoord van Budget Travel
Hi Jenny
Thank you for your lovely feedback about Ella and for your 5 star review.
We hope you have a fantastic holiday.
Regards
Budget Travel
Girls Trip
A group of ladies booked a trip to Benidorm for a 40th Birthday in September. We stayed at the Pierre & Vacaances Levante apartments. They were superb. Great location, clean, spacious and perfect for our group. Neasa in Budget Travel was a dream to deal with, couldn't fault a thing.
12 september 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Alison,
We are delighted to read that you had a fantastic holiday in Benidorm and that Nessa's recommendation of apartments suited your group. We appreciate that you booked with us and took the time to post a five star review.
Regards
Budget Travel
Mislead on Taxes/Fees charged until late in process
I received quote and paid deposit - with no mention by them of extra taxes/fees. In T&C (within 17 pages) it says they "may" apply. It was only when I got document to print off for travel - that they highlighted that approx €200 extra would be charged by hotel. At that stage too late to look for other options This should have ben highlighted at start. They since told me that 90% of time these charges apply........ so why not tell me this at the start. I feel I was mislead.
17 september 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Frances,
We regret to read that you felt that we could have been better at communicating taxes payable locally in the USA to you. We we will take this feedback onboard and use it to strive to make other customers experiences better.
We apologize for any inconveniences caused.
Regards
Budget Travel
The holiday was well organised and went…
The holiday was well organised and went without a hitch. Nessa was extremely patient with my requests and did her upmost to ensure everything went well.
25 september 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Marianne
Thank you for taking the time to post a 5 star review and for your lovely positive comments about Nessa.
Have a great holiday.
Regards
Budget Travel
Very easy and quick booking with budget…
Very easy and quick booking with budget travel i went into their shop in abbey street the girls their were great got every thing done walked out with holidays booked great.
1 oktober 2024
Antwoord van Budget Travel
Hi Alan
Thank you for your 5 star review and you positive comments about our staff.
Have an amazing holiday.
Regards
Budget Travel
I used budget travel for the first time…
I used budget travel for the first time as a work colleague had recommended that I give Nessa a call. She had recommended a great holiday for himself and his wife not once but twice. He wasn’t wrong. Nessa suggested the Casa saboners hotel in Palma nova Mallorca for me and my family and it was one of the best holidays I have had in a long time. The hotel was perfect for my budget, location and more importantly my kids had the best time. Thank you so much Nessa for all your help, I will be definitely booking with you in January
1 september 2024
Review zonder uitnodiging
Antwoord van Budget Travel
Hi Mandy,
We are delighted to hear that your family had such a good holiday and that Nessa was able to suggest the perfect place for you. We really appreciate that you booked with us and Nessa looks forward to helping you book your next holiday.
Regards
Budget Travel
Great to deal with Aoife is a fantastic…
Great to deal with Aoife is a fantastic person to deal with, its our 2nd time booking through Aoife and its easy peasy
3 oktober 2024
Antwoord van Budget Travel
Hi Mark
Thanks for your great feedback on Aoife, she is delighted to read your lovely words.
Have a fantastic holiday.
Regards
Budget Travel
Not helpful
First purchased holiday for total of €1070. Received a phone call a few minutes later stating that nothing was booked as Tracy from Budget Travel thought it may have lost connection between myself and Budget Travel when paying €75 deposit. Tracy advised to rebook and she would take the hold off my €75 which was paid.
When I went to rebook after that phone call the holiday had jumped up by €500. When I rang Tracy back she just said there was nothing she could do for me.
2 oktober 2024
Antwoord van Budget Travel
Hi Colette,
We regret to receive your 1 star review.
When you place your order online the email you receive states if we are unable to confirm your booking we will be in touch by the next working day. Your booking did not confirm due to an increase in live pricing. Tracey gave you the option of returning your deposit and submitting your booking again at the higher price. We apologize that this happened but as we work with real time availability it is out of our control.
We hope you have a lovely holiday.
Regards
Budget Travel
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