Budget Travel Reviews 

Easy to book with detailed information on holidays.

Very easy straight forward and easy to use the website and payment options.

Terrible services with lots of hidden fees, not disclosed on their website or anywhere within the terms and conditions. Best avoided and booking each part of your holiday independently - free from unnecessary ‘admin fees.’

You should indicate clearly to people that the name used booking should be the exact same name on your passport otherwise Ryanair will scald you for more money.

Great value. Fabulous service from Andrew. So helpful.

Very Efficient, information supplied quickly without having to ask for it.

Never had a problem with Budget travel before but this time we paid extra to have a private transfer when we arrived our names were down for a shared shuttle service emailed ye who put me onto hoppa who said that my booking was amended to a shuttle service this was not done by me and why would I after paying extra for a private transfer now I cannot get through to budget travel and hoppa said the matter is closed this is unacceptable

Very good website, easy to navigate and book

Always find it very easy to book with Budget Travel. We are returning to Fuerteventura two years after our last visit there. Budget Travel had a very good deal for the same hotel we stayed in last time. Budget Travel agents always very helpful on the phone.

Excellent website, customer service & overall a great service

Hi Ella, I cannot thank you enough for all your help. You’re excellent at your job your customer service is second to none and you made me feel less stressed about the whole situation.
I would appreciate it if you could forward this email to your manager. If not send me his /her email address. I will definitely recommend budget travel to my friends.

Thanks once again for all your help.
Kind regards,
Gerard

Do not advertise this dirty old run down hotel on budget travel. It is not a 3 star I'm horrified that I just spent a week here. I cannot wait to go home and clean myself. Breakfast is stale and cold. Rooms not clean at all and very noisy.

Unfortunately only 2 stars as the Malaga airport to hotel in benalmadena transfer service didn’t show up. Stranded waiting at 0130AM in the morning. Don’t sell it if you can’t deliver it. It’s a fundamental element of the package arrangement

Budget travel have been so professional,quick and hassle free when we booked our holiday,I can't recommend enough well done B.T

Amazing experience, needed to make a change after booking and there was no issue and was quickly dealt with.
Will definitely be using Budget again for future holidays

Our accommodation was substandard, as we have already outlined to Budget Travel. The safe did not have a lock key. Our apartment was burgled and many valuable items stolen ( these have already been listed on an email to Budget Travel).When we reported to Hotel management the level of satisfaction was minimal with very little co-operation. Report from police is available. We had to hire a taxi at our own expense to travel half an hours drive to the Police station to make the complaint.