Customer Service is top notch, I got quick responses to all my questions. The knife was shipped in very secure packaging and the item is amazing. I was unaware that the store was overseas from my loca... Toon meer
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Bernal is a Top Flight Company in a very niche competitive business! Their product selections are always a notch above! Their Customer service is excellent as Well! Josh should be awfully Proud of wha... Toon meer
Sirprisingly pleased with them, especially considering I didn't realize they ship out of Hong Kong until after ordering from the USA. It made absolutely no difference. Would definitely buy form them... Toon meer
I have several Knives from Burrfection. They all are of outstanding quality.My recent purchase is top notch.Super fast delivery with DHL to Switzerland.I love to watch the Burrfection videos on YouTub... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Burrfection Store sources knives from top Japanese craftsmen, and professionally designed sharpening products.
Contactgegevens
807 CST Tower, 650 Cheung Sha Wan Road, Cheung Sha Wan, Hong Kong
- help@burrfectionstore.com
- burrfectionstore.com
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Everything Burdection does is top tier
Everything Burdection does is top tier.
Great products, at great quality.
DO NOT BUY FROM HERE
Absolutely bonkers return systems and zero customer support. Got a Christmas gift that needed to be returned. Was told a month after first contact that I could return with no questions asked but was responsible for all shipping costs ($200+ from Canada to Hong Kong the lowest price). Then was ghosted for two months now with no reponse, no refund, nothing. All despite having confirmation from the shipper that it was delivered to the right person and location.
I'm now out the product, the money my wife spent on the product, and the shipping to send it back.
GIVE ME MY MONEY BACK!
Quality product
Quick and easy checkout. Products arrived quickly and were shipped out sooner than expected! Love the new cutting board.
fast shipping…
Was blowen away with how fast shipping was. Especially considering I am in new zealand. Knife arrived within a week and packaging was good. I can't fault burrfection for anything 😁
False Advertising - You will receive Used Knives from China
I received the Knife with the wrong Saya. The owner Richard Yu agreed that I received the wrong Saya and said he would be replacing it. I did everything I needed to, but his company has yet complete my order. Now I am incredibly frustrated with the Burrfection Store as they are now ignoring my communications regarding the order they have not completed. Additionally, after looking into my order, they charged me nearly double what the same product costs at other online knife stores. (look for yourself, I paid $1950 at Burrfection Store and it costs half that at cutlery and more dot com. Search for takayuki-zangetsu-ginsan-sakimaru-yanagiba-with-saya-40987.) Their excuse was it was Import Duty that made the knife cost more. Not to mention you won’t see the Import Duty until after you pay online. This is not an ethical practice. Do not buy from this Store. Burrfection store is a big scam run by a YouTuber. Your knives will all come from China.
Awesome!
Quick service and great packaging made sure my order got to me in great condition.
Very clear to process
No customer support
Package failed to ship. I reached out to support 3 times now and have gotten no response. No replacement updates, can't even cancel my order for a refund. I was just robbed
Beautiful knife
Fast delivery.
Absolutely gorgeous knife, sharp right out of the box.
Simply drops through vegetables as though they weren't even there.
Well presented.
Learned of Burrfection during Covid…
Learned of Burrfection during Covid times. Got really interested in knives and blade steels. Watched Ryky's videos on whetstones and sharpening many, many times. Eventually purchased seven knives, numerous whetstones, and now a cutting board. The products have consistently been world class, and the deliveries very fast. And Ryky is pretty darn good at making YouTube videos. Thank you!
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