Burrfection Store Reviews 

Zero customer support via web portal after 3+ attempts. When you read their terms of service they do not guarantee that products meet advertised specifications and you really do not know what you are getting. These are likely Chinese knockoffs cloaked with clever marketing.

Great ordering and delivery experience.
Faster delivery than I received from Wustoff in the US.
I have ordered twice from Burrfection and they did a great job each time. I highly recommend!

Product shipped right away and was packaged with care. When product arrived it was in perfect condition and exceeded expectations. I was a little skeptical at first but I will recommend and definitely buy from here again!

I've ordered two knives from Burrfection. One was held up in customs for about a week, but it was finally released and will arrive today. The other knife was sent and received without any issues. Great quality and excellent customer service from Burrfection!!

Super fast shipping, and accurate description of product

Easy to navigate the website, and very good quality products.

Order placed on January 4, paid by card immediately. I received an email confirming the order, and since then nothing, no communication, no response to my attempts to communicate via their chat on the store's website. So I'll just write off the $220, which won't kill me, but I'm not happy that I fell for it.

most knives are out of stock
my knife arrived damaged
and the store is not responding to mails.

Fast delivery and excellent communication regarding my order.
And, most importantly, I really like the board

I ordered a cutting board and a knife and when my shipment arrived it was already opened along the perforated tear strip with the knife stolen from it and two pieces of tape keeping what was left inside the box, fedex is offering me less than half of the value of the knife that "went missing." Fedex said the items where not insured but there was no option to insure them when purchased which considering the value of some of the items sold by burrfection is a must and I would certainly have done so if the option was there. I have attempted to reach out to burrfection previously detailing what happened and received no response. I have sent another email today as of writing this review in an attempt to find a solution as instructed by fedex. I would have liked to write a positive review as I am a rather big fan of bringing japanese knives to the global market and promoting smaller non mass production companies that make much higher quality items but sadly my experience has left me with no choice but to write a negative one. (update) After receiving an email from burrfection on the 12th of January stating they are going to sort out a replacement and get in contact with fedex, I have attempted to contact them asking for any updates with the progress of the replacement. It is now the 17th of March as of this update and I have heard nothing since the 12th of January. The other half of my order still has not been used because I don't know what's going on with the rest of it. I will continue to update this.

Stones arrived really quickly! Easy to deal with. Great experience

amazing prices, fast shipping, quality products. No complaints.

Why are you asking me stupid questions, I already clicked 5 stars

Es war alles so wie beschrieben. Lieferung war zackig und das Messer ist so wie ich mir das gewünscht habe.
Bis zum nächsten Mal

Got the sharpening kit with holder, two stones and sink bridge and got great results with the unfamiliar setup. Good kit. I recommend. Website was easy to navigate to find the product I wanted. Shipping was prompt got there before Christmas.

Had exactly the water stones I was looking for and managed the labyrinth of tariff concerns, efficiently without even any work for me.

Great product. Will buy again. Shipping fast too.

Fast delivery & top quality - awesome!

Fast delivery, good communication, nice knife.

Everything arrived as expected and on time. Quality through and through. You need these knives!!