The carpet was delivered quickly, and it appears to be of good quality and as envisioned. Unfortunately I ordered the wrong amount but Burts organised a stress free return and full refund minus the de... Toon meer
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Lees wat reviewers zeggen
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Toon meer
Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Toon meer
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Geschreven door het bedrijf
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Contactgegevens
Union Street, TS1 5PW, Middlesbrough, Verenigd Koninkrijk
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 57% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The service by Burts was swift for but delivery service poor…
The service by Burts was swift for a good price. But at 9.30am I received a text to say that DX would deliver that day before 6.00pm. I was already at work. I expected the driver to call and I could be home in moments. But I received no call and arrived to find the carpet thrown on the drive. It was well wrapped but I could not move it on my own and a storm cloud was overhead. My husband came home to help me get the carpet inside and returned to work. Burts don't use DX, their delivery manner was extremely poor.
1 juni 2026
Great fast service and helpful.product…
Great fast service and helpful.product great aswell.thank you.
20 mei 2026
Came in great time and is good quality
14 mei 2026
Very impressive service
The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to update is a very welcome more personal touch.
12 mei 2026
From contacting Burts through one of…
From contacting Burts through one of their agents and to making the online purchase was excellent.
The carpet was excellent quality as it was described especially designed for the living room.
The only slight downside was DX delivery which came the day after it said it was due and they text to say it was being delivered on the day it came but it just arrive without a time slot.
6 mei 2026
An easy online ordering service made…
An easy online ordering service made the job pain free - delivery was quick
Carpet now in and looks great
7 mei 2026
Very Helpful
Ordered carpet and they were very helpful and got carpet very quickly at a great price
Would use this company again
6 mei 2026
Good Service
All gone smoothly so far. Ordered, goods in quickly and delay on my side, they agreed to keep carpet till required. Good communication via e mail and on phone.
27 april 2026
Best online retailer for carpets
Best online retailer for carpets. Bought from repeatedly. Helpful staff always returned calls. Reliable retailer.
27 april 2026
Let down slightly by not letting me know when it would arrive
Good value taking into account price and quality and seemingly better than anyone else and lots of different size offcuts to choose from.
It was a bit annoying to have the delivery suddenly arrive without warning but luckily I was in.
17 april 2026
Great quality wool carpets at a very…
Great quality wool carpets at a very affordable prices
Delivery was quite quick but unfortunately tracking wasn’t possible so had a day waiting in
End result was worth it though
Would buy again
17 april 2026
Order stair carpet
Order stair carpet was delivered fast delivery man brought carpet in for me.my fitter told it was a good nice carpet for stairs,landing.well made
15 april 2026
Review zonder uitnodiging
Thumbs up for BURTS ONLINE LTD
It was easy to order online,
Delivery was only 3 days,
Delivered by a nice helpful man.
They have ticked all the boxes for me. Thank you.
23 april 2026
Fast delivery and rang me to inform me…
Fast delivery and rang me to inform me about delivery thankyou.
17 april 2026
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