Been using Simply Gentle for six months and dog has been thriving. Latest batch looks and smells different and after 2 days she had awful smelly diarrhoea. Sorted her out with a few days of steamed fi... Toon meer
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My Pomapoo is prone to Pancreatitis, so a low-fat diet is essential. He made it very clear he didn't want to eat some other brands of low fat dog food, so I switched to Butcher's Lean & Tasty. What... Toon meer
Bedrijf heeft geantwoord
I wrote to the manufacturer of Butchers tinned dog food about the nourishment of the jelly in with the tinned meat. At first I dealt with Liz and she was pleasantly helpful then passed me to Jules to... Toon meer
Bedrijf heeft geantwoord
I’ve been using the lean and tasty tins for a few weeks now and they have transformed my dogs eating habits. My dogs a fussy eater but the Lean & Tasty tins are a god send ! I like the transparen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Butcher's Nourishing Food for Dogs
Geschreven door het bedrijf
We believe that every dog deserves naturally, nourishing food every day. So we created Butcher’s – a wholesome, British-made bowlful, to nourish them like they nourish us! We’re proud that our Natural Health Support Range is Vet Recommended and has been carefully created by our Nutritionist.
Discover More:
Natural Health Support Range
Our Food For Dogs
Take our Paw-fect Recipe Quiz!
Contactgegevens
Dockham Way, NN6 7XR, Crick, Verenigd Koninkrijk
- help@butchersdogfood.co.uk
- butchersdogfood.co.uk
4,2
Goed
751 reviews
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Excellent dog food
Ralph my Shih Tzu really enjoys his Butchers Healthy Heart. He licks his bowl clean every meal. His coat is shiny and his skin is healthy.
10 juni 2025
Antwoord van Butcher's Nourishing Food for Dogs
That’s so lovely to hear—Ralph sounds like a very happy and healthy little guy! 🐶💚 It’s great that Butcher’s Healthy Heart is keeping his bowl clean, his coat shiny, and his skin in top shape. 🐾
They have been amazing
They have been amazing, when I had vouchers that didn't work that I had been given by a Butchers stall.
I contacted them and they sent out new ones straight away and we always feed our 14-year-old dog on butchers and he is thriving
They are great
7 februari 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for your wonderful review! We're thrilled to hear that you're pleased with our service. We appreciate your support and look forward to continuing to provide an excellent service for you and your 14 year old dog. 🐶
The Butchers Team
Picky eater Labrador
I have a 2 year old working gun dog Labrador who is extremely picky with food, she will not eat dry food and will not eat most branded tins either, however when I purchased the Butchers tripe tins I was pleasantly surprised of how much dog food was inside the time (packed to the rim) my dog loved it and will only eat this now.
10 mei 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for your wonderful review!
We are thrilled to hear you and your 2 year old Labrador are pleased with our amazing food. We appreciate your feedback on our Butchers tripe tins and we look forward to continuing to serve you and your furry friend in the future.
The Butchers Team.
"butchers dog…
"butchers dog trays.turkey,beef,chicken.opened the box'trays smothered in dead maggots yet all in date & none open...... Absolutely sent me into panic mode as left on my kitchen surface from 06/05/25last night.'carried through my bungalow to kitchen(I feel majorly sick & itchy)have photographs to prove".
7 mei 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Hello, Thank you for taking the time to share your feedback with us.
We are sorry to hear about the issues you have faced with your food and we would like to look into this further for you. Please contact us at consumerservice@butcherspetcare.com where we will be more than happy to look into this further for you.
My dog eats the grain free tinned food…
My dog eats the grain free tinned food . he loves it and his tummy tolerates this well.however I recently introduced the grain free tripe loaf recipe and he's had terrible diarrhea. I'm thinking it's the tripe. Just not to let others know incase there dogs have sensitive stomachs.
18 april 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
We're sorry to hear about the Grain Free Tripe Loaf not agreeing with your furry friends stomach. We understand how dogs can react when a change in their food has been implemented and we do recommend you introduce this gradually over a 14 day period. We appreciate you bringing this to our attention. Should you have any further concerns please do not hesitate to contact our Butchers Care Team.
Many Thanks
The Butchers Team
My 2 dogs absolutely love this food…
My 2 dogs absolutely love this food they always clean the bowls they love most flavors this is the only food my lurcher x collie holds down with out been sick and seems to fill him him longer but my labour x collie he loves it to with no problems
2 april 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Thank you so much for sharing your experience! 🐾 We're thrilled to hear that your two dogs love their meals and always clean their bowls—sounds like they’ve truly found their favourites! It's wonderful to know that our food suits your lurcher x collie so well, helping him keep his meals down and stay full for longer. We're also delighted that your labrador x collie is enjoying it too without any issues.
Hearing how our food makes such a positive difference for your furry friends really means the world to us. If you ever have any questions or need help, please don't hesitate to reach out.
The Butchers Team
Choose another brand
Thought we had finally found the perfect food for our elderly dog with a sensitive stomach, however upon opening a can of wet dog food was overcome with a foul smell. Upon closer inspection we found that there was a maggot embedded in the meat. Photographs were provided and an “investigation” carried out upon the conclusion of which we were informed that the foreign body must have been a piece of fat. My husband and I are perfectly capable of distinguishing between the two and after advising Butchers of the same have heard nothing since. An offer of £5 and then a second offer of £20 is not my idea of a response to the problem.
Poor quality customer service for a poor quality product.
Whilst I appreciate the response received, I would like to point out that my complaint was not to seek some form of financial compensation but to highlight the flaws in the manufacturing of this product.
Dog food should be treated to no lesser standard in terms of the quality we should expect to receive.
If the offending item had been found in food meant for human consumption I have no doubt that this would have received a more considered and appropriate response.
17 januari 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for sharing your feedback with us. We’re so sorry to hear about the experience you had—especially given the care you're providing for your elderly dog with a sensitive stomach.
We appreciate that the findings of our investigation were not agreed with by yourself and we absolutely understand your concern and respect your perspective. We are sorry our compensation offers have come across as inadequate, this was not our intention as we wanted to make amends for the inconvenience caused.
Your feedback is invaluable in helping us improve and we would like to thank you for bringing this to our attention.
Kind Regards,
Butchers Pet Care
I have bred and shown my dogs for…
I have bred and shown my dogs for almost 50 years I cannot tell you how many years I have used Butchers for my dogs
Not so long ago I ordered my food when I opened a 6 ok there was no meat just jelly I rang you to tell you and a lady said she would replace it or a voucher I heard nothing back from you it’s disgusting what you have done I trust you with my dog feeding them but that’s all it is I could not even take it back as they all were opened
Your company took all numbers and letters from the can but still nothing
I think I have been treated very badly I look forward to to hearing back from you
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for reaching out and sharing your experience with us. We sincerely apologise for the issue you encountered with your recent order and for the lack of follow-up after your initial contact with us. We deeply value the trust you have placed in Butcher's over the years, especially when it comes to the health and well-being of your beloved dogs.
The situation you described falls far below the standards we strive for, and we are truly sorry that this has caused you disappointment and frustration. Please rest assured that we take feedback like this very seriously and are committed to making this right for you.
Our team reached out to you in January to request further information and unfortunately we did not receive a response (Please can you check your junk and spam folders). One of our customer care representatives will contact you directly to address this and provide a solution that reflects the level of service you deserve.
Thank you for bringing this to our attention. We truly appreciate your loyalty over the years and hope we can regain your confidence in us. If there’s anything further you’d like to share, please don’t hesitate to get in touch at consumerservice@butcherspetcare.com.
New improved Butchers tinned tripe mix
My dog is 14 years old and has eaten Butchers tripe mix for most of life. However I have noticed the contents of all flavours have become more dry rather than the wet consistency that it usually is. My dog is now sick most times she eats drier version. She is an old dog and it angers me that she is going through this discomfort at her age. If this is the "new improved consistency". It isn't working for her.
24 januari 2025
Review zonder uitnodiging
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for taking the time to share your experience with Butchers tripe mix. We're very sorry to hear that your dog, especially at her senior age, has been experiencing discomfort due to the change in consistency.
We take the quality and consistency of our products very seriously, Your feedback is incredibly important to us, and we want to ensure that we address this issue promptly.
Could you please reach out to our customer service team directly with more details about the batch numbers and specific flavours you have noticed the change in? This information will help us investigate the matter thoroughly and work towards a resolution.
We apologise for any distress this has caused your beloved pet and assure you that we are committed to providing the best possible products for her well-being. We value your loyalty and hope to resolve this issue to your satisfaction.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Best regards, Butchers!
Lots of variety
Lots of variety, textures & flavours to suit my fussy GSD. We get the grain free as previous dog had tummy issues before we changed to Butchers so just stuck with it and my bit wolfs it down so must be good.
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your wonderful 5-star review! We are happy to to hear that your GSD is happy with our many varieties, textures and flavours of food. We love to hear that bowls are left empty after dinner time.
Thank you for choosing Butchers. We look forward to continuing to serve you in the future.
Best wishes, The Butchers Team
My dog has really enjoyed this food
My dog has really enjoyed this food. She normally has tray food but these cams go further and are more economical. The food is always eaten by my dog and there is no waste
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your wonderful 5-star review! We're thrilled to hear that your furry friend really enjoys our food and that you find our cans more economical. We are pleased to hear that there is no waste, we love an empty bowl.
Thank you for choosing Butchers.
Best wishes, The Butchers Team
Shelbys favourite food
Shelbys favourite food, she can hear it been opened from the next room and clears her bowl every time, she loves it and is so happy on it
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for your wonderful review! We're thrilled to hear that Shelby has made our brand her favourite food brand. We love that they can hear the can being opened in the next room and clears their bowl. We love an empty bowl.
Thank you for choosing Butchers.
Best wishes, The Butchers Team
It tastes really nice and my dog loves…
It tastes really nice and my dog loves it. Also we find the trays very quick and efficient to serve out and packs store easily although some tray tabs tear off and you need a canopener to open them this needs sorting out
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your wonderful 5-star review! We are pleased to hear that your dog loves our food. We have taken your feedback on board with regards to the tray tabs and continually look to improve our services. Thank you for this.
Thank you for choosing Butchers.
Best wishes, The Butchers Team
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your fantastic 5-star review! We're thrilled to hear that Bella enjoys her food, we hope their are empty bowls too!
We look forward to supplying yourself and Bella in the future.
Thank you for choosing Butchers.
Best wishes, The Butchers Team
Dogs loved it and good value
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
We're thrilled to hear that your pets are enjoying our food! It's always wonderful to know that we're making tails wag. We pride ourselves on our competitive pricing and appreciate your feedback.
Thank you for choosing Butchers.
Best wishes, The Butchers Team
Quality food for my dogs.
My dogs absolutely love this food all varieties, it fills them up and the meat quantity is really good not like other dog food brands I have purchased in the past. Well done butchers!!
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your fantastic 5-star review! We're thrilled to hear that your dogs absolutely love our wide varieties of food.
We appreciate your feedback and look forward to continuing to serve you and your furry friends.
Best Wishes, The Butchers Team.
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your wonderful review! It is always pleasing to hear about your furry friends enjoying our food.
Thank you for your feedback.
Best Wishes, The Butchers Team
Florrie loves Butchers
Florrie loves Butchers, it's one of her favourite foods. It always looks & smells fresh, and she wolfs it down so it obviously tastes great too.
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
We're thrilled to hear that Florrie is enjoying our food! It's always wonderful to know that we're making tails wag. Thank you for taking the time to share your positive experience with us and for the 5-star review. We appreciate your support!
Best wishes,
Our dogs love your products every day…
Our dogs love your products every day they sit at the pantry door waiting for the tins to come out, the ingredients go together extremely well.
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Thank you for your wonderful review!
We're thrilled to hear that your dogs enjoy our products so much that they know when its time for their food and sit at the pantry waiting. It's always wonderful to know that we're making tails wag.
Best wishes, The Butchers Team
Elderly dogs love the fish Butchers…
My elderly dogs love the fish Butchers have put in their Healthy Heart and Joints and Coat ranges of tins. Hopefully it is doing them good. Though they do still love the tripe too.
11 februari 2025
Antwoord van Butcher's Nourishing Food for Dogs
Hello,
Thank you for your wonderful 5-star review!
We're thrilled to hear that you're pleased with the quality of our products for your elderly dogs and that you are taking full advantage of our amazing Healthy Heart, Joints and Coat Range.
Best wishes, The Butchers Team
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