Butter Insurance Reviews 

Very easy to understand and purchase insurance, highly appropriate for my needs and well priced.

I have used Butter insurance for multiple international trips to various locations over the last couple of years. Each time they have been priced competitively (or better) than all major carriers. The reason I continue to come back, is the customer service and ease of use in setting up my insurance policy. It is clear, concise, easy to navigate and adjust and if needing to make changes whilst abroad, the customer support team is always prompt in attending to my needs. I am yet to need them for making a claim, but based on multiple experiences of dealing with Butter, I have no doubt the quality of service would be just as solid if so. Would highly recommend using.

Seamless interaction. Great customer experience. Would definitely use again.

Super easy and genuinely customer-first

I had a great experience with Butter Insurance. The whole process was quick and simple,  It feels like a modern brand that actually cares about the customer experience. Highly recommend.

Straightforward and no-nonsense. Used for a recent trip. I didn’t need to use the insurance so can’t speak to the Follow through experience, but sign up online was smooth and offered a comparable service to many of the big hitters.

I've had it twice but I haven't had to use it but it feels safe having travel insurance

Very easy to apply and set up. Fast communication from the insurance team when I put in a claim. Happily will go with Butter again!

Butter provided an incredible experience with respect to our recent need for travel insurance. I could not have asked or hoped for a more seamless interaction. Customer service and product understanding was outstanding. I’ll be back! Made our trip anxiety free!

Great service received from Butter Insurance, we’ve used them for our overseas trips three times now and highly recommend their product and a fully responsive customer service support team who were very helpful and friendly to deal with. We will be in-touch again with Butter Insurance for our future trips overseas.

Easy and simple. I book everything on my phone and often websites aren't designed for that experience. Butter's layout is very easy to use and lays out the need-to-kmow information in an easily understandable way. Bada Bing Bada Butter!

I used Butter for my trip to Vietnam, it was a really simple to use product and I liked the refer a friend feature for my parents as well.

Second time buying and it was a easy process. We needed to update our trip dates and team finalised within the hour on a weekend.

I thought these guys were good/different, but they cancelled my policy because they "discontinued a product". What's the point in even getting insurance anymore these days?

I used Butter for my trip to Italy. With a change of plans I needed to add another destination onto my plan and the team made it easy and communication was friendly and prompt. Highly recommend:)

Easy to do via online and competitive pricing.

At first, this travel insurance company appears to offer excellent service. They're responsive and quick to take your payment. Unfortunately, that efficiency disappears the moment you need to file a claim.

The claims process was incredibly frustrating. It was slow, confusing, and lacked transparency. Despite providing all the requested documentation, I experienced repeated delays and little to no clear communication. Overall, a very disappointing experience. I would not recommend this company to others.

My second time insuring my trip with Butter and I will continue choosing them! Competitive pricing and user friendly interface. My first time submitting a claim too and the process was so smooth. After experiencing a stressful scenario coming home from the trip, this was exactly the kind of claim experience I needed! Michael was responsive, kind and sorted my situation within the hour. Thank you Butter!

I had changes and they were rally helpful and quickly made the changes to my associated policy with no fuss and no cost.

Nicely priced I hope I won't need it ,so having peace of mind we'll worth it .