buyatab.com Reviews 

We had a terrible experience with this company (Crate and Barrel) and the one handing their gift card (buyatab.com), which we never seen before. It looks like that we are not alone !! That is how they treat their customers and so many are experiencing the worst customer service.
Immediately after ordering a e-gift card (which was supposed to be delivered to someone in 3 days) we noticed the amount was incorrect and contacted them to cancel that order and purchase another one with correct amount or revise the amount of our order. No options were available to us online and they options were available to us, and nobody helped us to do that from their ends. We wasted so much time on the phone, chat, and email but no result. By the time they responded we had lost $ and they are denying it was their fault. Not recommending them at all.

I bought a Subway gift card for my daughter but the code doesn’t work anywhere. She has tried several times now in various locations. I have twice contacted customer services and have not received a response. So glad it was only for £10 but still a total rip off.

My friend bought me an e gift voucher for aldi this morning which should be received instantly. This never arrived I called and spoke to buyatab who said they have no stock of aldi e vouchers available and dont know when they will get any more to be able to email me the voucher. Why sell people things that are unavailable??

After losing my bank card I wasn't able to pay for grocery shopping at ALDI so I opted to buy online gift vouchers. I've done this in the past and had little issues. It's worth noting that some purchases I have made previously seemed to have been blocked. I cannot confirm this but understand it may be a fraud prevention mechanism while further checks are conducted on purchases. I have made a string of online voucher purchases over several days which may trigger security features. Online fraud is skyrocketing year on year so while frustrating I understand additional checks happen. This has never caused me any issues until my most recent purchase and experience with Buyatab. I have no issue with such mechanisms and understand fundamentally, while frustrating, do protect consumers.

This time I received a receipt but not the digital voucher. I contacted customer services which appears to be based in the US although the number on the receipt was one accessible in the UK. Initially interactions with support were decent and professional. I was told this is being escalated to a manager and I will receive an update. This didn't happen, I waited around 2 hours and received no response, so I contacted them back. I was told the same thing over the phone. I then received an email from Nicole Perez confirming what I was told over the phone. I responded stating that I wanted to know when the voucher would be made available to me and if I couldn't get access by the end of the day to issue a refund. At this time in the UK it was early afternoon so I envisioned getting some resolution before the evening before proceeding with a refund, reasonable considering I was prepared to wait to buy groceries for the day. I received a response almost immediately stating the purchase had been refunded without any clarification or confirmation whatsoever. I was not told why I hadn't been able to receive the voucher. I was not asked for clarification or confirmation about the refund. My email was friendly, respectful and open-ended inviting correspondence but was I received a contemptuous response from Nicole Perez. Upon attempting to state my concerns regarding this I was met with lack of basic respect and consideration by Nicole Perez with responses that were bordering on passive aggressive, petulant, patronizing and insulting. I was told that I shouldn't state I wanted a refund in my email while failing to recognize the context and failure to recognize I had requested further correspondence before proceeding. I engaged with this staff member over consecutive emails and it was a demeaning experience. I asked to escalate my issues and received yet further unprofessional and inappropriate responses from Nicole. I was happy for an apology regarding the miscommunication and to await the refund but due to the way in how I was treated sought escalation. I was offered an apology by the person I spoke to on the phone but not Nicole Perez which eroded my trust in the support process and greatly undermined my perception of this company.

After my experience I would strongly suggest anybody to AVOID purchasing gift cards through this company. I can remember my first experience with similar issues (potential blocking, over a year ago) which was troubling at the time but the customer service I received was adequate, allayed my concerns and I received a refund at the time. No further problems. While I didn't want to make further purchases at the time due to the blocking of them and the inevitable cancellation/refund that ensues, I did not have a negative experience nor had a negative impression on the company leading to me to consider buying gift cards through them recently. After this experience I will not be using this company again and I urge others to do the same. After seeing the reviews for this company, wholly negative as they are, confirm my experiences perfectly. To reiterate my concerns, currently I have made 5 requests for escalation in my emails. What happened to me could have been avoided with very basic customer support competencies and adequate training. The main issue to begin with was (likely) arbitrary financial security checks NOT conduct by customer support. The company ensured what could have remained this way turned into something that escalated unnecessarily and a sure sign of their capacity to cause others similar or worse issues. Please heed the reviews and reconsider using this company!

keine kommunikation bei falscher e-mail zustellung eines gutscheins.

I bought an e-gift card for Aldi for email delivery the same day. It did not arrive. I reached out to customer service the next day who informed me there were no gift cards left (?) but they’d get me one once the stock was back. This wasn’t acceptable to me so I requested a refund and was told I couldn’t have it because gift cards are not refundable. They have not provided me with the gift card, cannot give me a timescale of when I will get it, and are withholding my money under false pretences - at no point was I made aware before buying that the gift cards were not in stock. This is a scam and legitimate companies should not be partnering with this site.

Whether the infrastructure is meant to operate as a scam, "the purpose of a system is what it does". Buyatab, which a friend used to buy me a Whole Foods gift card, clearly relies on exhausting customers/end-users when glitches occur: in my case, a time-consuming back and forth after getting stuck at a Whole Foods with a non-functional Buyatab Whole Foods card PIN. Multiple phone numbers, unresponsive official email addresses, and delays even after reaching someone have made trying to access a simple gift really frustrating. Whole Foods should reject outright the use of this vendor.

Web portal entirely non-user friendly. ANY “perceived” error this back-end system identifies requires re-entry of ALL the entire gift card purchase information. The EDIT BUTTON is useless and forces the user to re-enter the information AGAIN!

They don't reply to emails and their support number is not accessible from UK. Would never use again. Still chasing them to get voucher delivered.

This is a Fake company. Do not use it.
I paid for an afternoon tea at four seasons and after a numerous emails and calls. No response.
Fake Fake Fake

By using Buyatab you end up with an extra 5% "tax" on the transaction as it appears on your credit card as a gift card and you get a cash fee and interest from the credit card provider.
Stick to buying gift cards in the supermarket with your groceries or just transfer the cash, but don't fall for this one.

Absolutely terrible company,72 hours and no voucher delivered , endless excuses with no results. I asked to speak to a manager, not possible because they are way to important!

Do not buy a voucher via this company if you want it within a reasonable time frame.

The call centre is clearly outsourced and equally as incompetent.

Would not recommend.

My father purchased a $150 eGift card for Ruth's Chris Steakhouse under BuyATab. I received the email with bar code, number, and pin, however the eGift card was invalid when I went to the restaurant. Both the BuyATab and Ruth's Chris websites said that the card data was invalid.

The customer service number on the email, 1-888-267-0447, has a recording for "Ruth's Chris Gift Card Customer Service" however the representative stated that the company no longer supports the Ruth's Chris gift cards. The representative did not take the bar code, number or pin over the phone or attempt to verify the balance since she said the company is not affiliated with Ruth's Chris. The representative originally could not confirm the name of the company and only responded that I called an online gift card support center. After asking the name of the company 5-6 times, I finally received confirmation that the number was associated with BuyATab. When I google "1-888-456-8184" the top match is for the National Domestic Violence Hotline.

It is very troubling that my elderly father spend $150 on an illegitimate company that does not actually support this purchase. Ruth's Chris apologized, but was not able to honor the egift card. I am left with little to no recourse or resolution.

Compré una tarjeta regalo de uniqlo el 17 de diciembre. Todavia no ha llegado y ni Uniqlo ni Buyatab responden.

Non-existent customer service and appears to be a scam that I will have to spend some time unraveling with my credit card underwriter. I bought a gift card from Lowes for a last-minute gift to a parent via Buyatab. It was to be delivered via email. The gift card never arrived. I missed the chance to give to my relative. I made repeated attempts to contact the company and inform them of the error but was never able to reach anyone. I am now just going to appeal for a chargeback with my credit card underwriter. Do NOT trust Buyatab for any gift card transaction. Horrible company with non-existent customer service. Don't believe me? Go do a quick Google search and see the thousands who have been scammed both time and money from these crooks.

Complete failure. 10 days and 12 failed attempts to purchase the third of 3 gift cards. Multiple calls to the call centre with no answers. Was told someone would get back to me within 24-48 hrs. They just copy and paste a useless answer on an email. Supervisor hides behind a keyboard so they don’t have to deal with the customer directly. They deserve a ZERO rating

After waiting 2 weeks to receive a Whole Foods physical gift card and it never did, I finally requested a refund so don't waste your time.

buyatab scraped my endorsement on Yelp, changed slightly the spelling of the service provider, and then claimed that the service provider gifted me an ecard.

buyatab wanted my phone number for starters.

I contacted the service provider. He said no...and he never heard of buyatab.

Beware and avoid.

Buy A Tab which is used by multiple legitimate retailers is one giant scam. I have spent months trying to get back my $50 I spent on a gift card that doesn't work. They won't issue me a refund and every "new" card they issue doesn't work either. I think they know this, and scam a percentage of their users, just enough to seem like a system glitch, but enough that they can make more money than whatever the retailer pays them.

I didn't use my money to pay this