BYLT Basics Reviews 

I love Bylt! Their clothes are good quality fabrics, very versatile, and can be worn for any occasion. I also had a payment problem using the wrong card online and they fixed it immediately

Good quality clothes and good customer service to back it up. My issue was solved easily over chat .

Best workout shirt I have found! Love the Perforname 2.0 cut and material!

I would choose ZERO stars if it was an option.

I have been trying to exchange 2 items for weeks... I am just directed by AI to do the same thing over and over that does not work. It will not allow me to print a label, choose a different item, or do anything for that matter. I have emailed them, and they told me they've made it so I can exchange the item for something differnt, but nothing works. Despite many requests and attempts to speak to a live human being on the phone to resolve this, it does not seem possible. I love the product, but I am beyond frustrated at this point. After stringing me along, I've now approached the 30 day return window... and they say they may not accept they items despite all the correspondence prior to the deadline. I do not like to write bad reviews, but I am now irate... hopefully they will see this and contact me to rectify the issue.

I would have given it one star if available
Do NOT buy from this company
No responses to questions
Never received the shirt-I am Waiting 3 Weeks!!!
No support -just apologies for the delay
I paid $7.00 shipping
What a RIP OFF!!

Love the products and love the customer service ... especially Edson !@!! ; }

Very impressed with customer service at BYLT. Krystel did a fantastic job helping me resolve an issue with a couple of products I purchased. Great company.

Customer service was great after I had an order issue - quickly replied with a solution to fix the issue and I was able to place the order on the products I wanted

I had placed an order, and it was going to ship to the wrong address. i reached out and had the address corrected withing minutes. The promptness was awesome!

I recently had an order that was lost by the carrier, where BYLT was not at fault. I threw a hail mary at customer service, and my support person Edson sent a replacement at no charge. I hadn’t expected such excellent service, and it has made me a BYLT believer!

Krystel from customer service helped me with all of my needs.

Great products and great customer service!

Been buying Bylt for years. NEVER a complaint!

I contacted my local store due to a shipping snafu on an online order. The store manager happened to answer the phone and proactively took care of contacting Customer Service and ensure that my issue was taken care. Very impressed! Will be a long-time customer.

BYLT is the best for casual professional look for work and causual setting! My whole wardrobe is BYLT products

Literally the best clothing brand! The quality is unmatched and the customer support is the best I’ve dealt with.

I have begun buying BYLT clothes, as I like the fit, comfort and style. I had a problem with the delivery of an order, so reached out for help. They were very responsive and helpful, and I was very happy with how I was treated as a customer.

I am writing this review because I have been unable to get any response from BYLT Basics regarding my order/delivery since it never arrived.

I have reached out to their customer service team via email five separate times over the last 10 days, and I have yet to receive any real help or resolution to my issue. I’ve talked with their AI bot more and the workflow is not intuitive to escalate issues quickly for an actual person.

I’ve been a customer of the brand before but not after the lack of communication I’ve been experiencing, it is incredibly frustrating. I’ve followed all the steps to seek help, but at this point, it feels like my inquiries are being ignored or diverted. I hope this public feedback will finally prompt a representative to actually address my situation but to everyone else, proceed with caution.

Terry was great and quick at responding to my feedback. I’ve been buying from BYLT since they started and they never seem to disappoint!