BYLT Basics Reviews 

Mercy was very helpful in resolving my issue in a timely manner. I love the style and quality of Bylt, any issue I have ever had has been taken care of promptly. I always recommend Bylt to all of my family and friends.

Paid 50 bucks for a tee shirt and rush shipping just for the shirt to end up in Hawaii. 😂 Terrible first experience but willing to try again if we can get this situation figured out.

Used to really like the fit and quality of the everyday pant 2.0 but recently that has changed. The exact same size I’ve always gotten 30 30 can vary in length by as much as 2 inches and the overall fit is very inconsistent.

I had a question about my order and Krystel’s quick response and helpfulness was very much appreciated!

I wanted to exchange a pair of pants for another size. I couldn’t figure out how to begin the exchange process, and I realized that I was outside the 30 day window from when I purchased them. I assumed I had 30 days from when they were delivered to make an exchange. I had a quick text conversation with Rachelle who facilitated the exchange with ease. All I had to do was drop the pants off in the original packaging to staples and the exchange is on it’s way.

I am a long time customer who wore BYLT exclusively for years to work and casual. I experienced multiple quality issues and expected customer service would recognize my brand loyalty and back their product, but I was wrong! Easily one of the worst customer service experiences I have ever had. After you play the game with their AI customer support system, they do nothing to help you. I had 3 pairs of pants fail due to a zipper malfunction, and one of their golf shirts completely fall apart after only a couple of uses. I understand this stuff happens in manufacturing, but at least back your product and take care of your loyal customers. I am known for wearing BYLT every day and have had many co workers and friends start wearing all BYLT from my recommendation, but that won’t happen anymore. I will never support this brand again after the experience with their customer service!

Great product, I have now purchased a number of items from them. I did have an issue with one order where it never made it to usps for final delivery and customer service sent a replacement order to me without issue. They were responsive and helpful. Will be using them again for sure.

I took a little to give them a try, but I have found my new favorite. From the fitted tshirts, to the summer button downs and even the polos (regular and zipper), I can’t help but feel like the quality is really good. Thicker material feel but really feel good on. I have order more than I care to admit. If you are on the fence, give them a try. I think you will like it. One the only time I had an issue with an order, they quickly worked to resolve.

I have always enjoyed the fit/quality of the product and the customer service has always been top notch. Anything from short sleeve t shirt to a hoodie always comes with quality. Would recommend for anyone.

Great product, customer service, selection, style, fit. Been back many times and I'll be back in the future.

Ordered some pants with plenty of time for Father’s Day. It said it would be 4 to 5 days delivery. Instead, it did not arrive on June 18 four days before Father’s Day. As it is now the next day and there’s been no communication from the company even though I’ve emailed and tried to chat with the company. Good luck with your delivery! I would look elsewhere. The pants are expensive and definitely not worth it.

I purchased one shirt so far it’s amazing quality. They have great customers service also highly recommend

Rachel in customer service did a fantastic job helping me out on my first order! Very prompt and customer focused!

The clothing line is Great! I’ve enjoyed the quality and quick deliveries. I was so impressed with the quality, I even offered to spread the word amongst my friend's. I was told in a round about way that the 60’s age group is not a demographic that they were interested in.

Not only does BYLT make some of the most comfortable and aesthetically pleasing clothing I've seen, but the service is fantastic. They make it easy on chat and email if you don't have time for a call.

A good company with great customer service and appreciation for clients. Had a great experience dealing with them.

I’m truly blown away by the people saying horrible customer service. I’ve been trying to find the perfect fit with this company and it’s extremely difficult because some of their shirts I wear a medium and other shirts other styles I wear a large and there’s so many different styles to choose from that it’s super confusing and the fit guide doesn’t help, but as far as customer service, it has been above and beyond. Incredibly easy to exchange and trust me, I have made several exchanges. The only reason I keep coming back to this company and buying more clothes over the last two months is strictly because of their exchange and return policy and incredible customer service that they’ve given me. I can easily go to any other company to fill my closet after losing 32 pounds but BYLT is my new favorite.

Very easy to work with and I love every pair of pants that I have purchased from them. Definitely recommend.

Easy Return policy

Customer service was great. Leon helped me with my shipping issue and resolved it in no time.