Cady  Reviews 187

It was very efficient and they gave amazing pictures

The price on the packages are too high, I called to get some Cap and Gown pictures, and turns out they only keep records for one year. so all is lost. They take advantage of the sentiment for the student and special moment. it is a good thing that the school move on from them and found another company. because tCady truly is horrible.

I joined CADY as a Business Development Representative excited to represent a reputable school photography company in my hometown of Miami. I was especially enthusiastic about being the new face of senior photography and was assured that a studio would be opened in a safe, convenient, and appealing location — something I communicated confidently to schools across the region. After more than six months of outreach and relationship-building, I was shocked to learn that the proposed studio location was far from what had been promised. Instead, the address being included in school bids was in one of the most dangerous neighborhoods in Miami — ranked #4 in crime — situated next to a gun shop, liquor store, and a dirt lot used as parking. This location was neither safe nor acceptable for students, families, or school staff. This felt not only like a betrayal of trust — both mine and the schools’ — but also a strategic misrepresentation. The "Miami studio" I had been confidently selling to schools was never truly under consideration. I later learned that the real plan was to funnel students to a Miramar location or conduct sessions on school campuses, which was never disclosed to me during the hiring process or initial onboarding. Despite my dedication, once I gave notice of my resignation, I was asked not to return and was denied the opportunity to complete my two-week notice professionally. Additionally, employees are required to sign a non-compete agreement that restricts working for another school photography company for three years, making it difficult for professionals to continue in their field. To make matters worse, I was not the first to face such issues — I was reportedly the fourth or fifth representative in just two years for the Miami market. In my experience, CADY has not demonstrated a true understanding of the unique needs of Miami’s schools or communities, which ultimately hurt the very relationships I worked so hard to build.

way overpriced and misleading when buying packages, they stated ALLA INDIVIDUAL PICTURES in the package and yet they give you 1 picture 1 PICTURE FOR $80 really?

Overpriced photos outweigh the few benefits this company offers. They take advantage on the sentimentality felt by parents when getting their child’s senior photos, roping them into $200+ packages. Awful experience, should not be required by any school or district for yearbook photos. Do not pay for their packages. Wait until they give you the previews with the watermarks, screenshot and put it through a watermark remover AI. These frauds deserve none of the money they “make”.

Flawed ordering system!! IF YOU WANT TO TALK TO SOMEONE ABOUT YOUR ORDER GOOD LUCK - YOULL BE SENT TO AN OVER SEA ANSWERING SERVICE WHO DOES NOT HAVE THE POWER TO ADDRESS/ RESOLVE YOUR ISSUE - INSTEAD THEY WILL SUBMIT AN EMAIL TO THE PERSON WHO CAN AND YOU THEN HAVE TO WAIT FOR A CALL BACK. MY ISSUE - THE ORDERING IS FLAWED.
I received and email to put in a order.
I placed the order but noticed it had my daughter dad (ex) as the account holder YET the email link was sent to my email account. - ODD -
I corrected the address that I want the pictures sent to. BUT was not able to change the name SOOO it was addressed to my ex.
THEN. my package came with a digital photo and video - THAT was sent to HIM and in order for me to have access to it, HE NEED to call - then they would need to submit a ticket then have that ticket go out... BIG ISSUE - we aren't on talking bases so now he has the digital photo/ video that I PAID FOR. MAIN FLAW was that I was not able to change/ input the email address AND I was not able to change he name my photos are addressed to YET... The email I received to purchase pictures was sent to my email BUT was linked to his account.

I'm concerned that despite paying for the yearbook, the photographer is fully booked and unresponsive,leaving our son without a picture to commemorate his year with classmates. As a parent,this is a significant keepsake. I hope the coordinator, admin, and administrators can revisit their process to ensure all students are included in future yearbooks.

Don't use this company. Everything is overpriced. Im trying to pay the cheapest for my package online and it keeps trying to charge me 290.00 for additional photos. The photos are not even all that and definitely don't choose the outdoor rustic scene because that was horrible my son's photos were a disaster I would have came out cheaper letting someone else do them then pay a high price because they are established.

Everything from beginning to end is overpriced photography subpar. Go find your own photographer don't say I didn't warn you

As a positive, the photographer was nice… but this is the only positive. I found them to be overly priced for the quality of photos that you get. It’s almost like they were taken with an old-model iPhone. It was poorly organized as well. I was surprisingly disappointed by the overall experience.

The photos cost way too much for such a low effort operation. Can't believe after spending so much on the regular photos, the cap and gown photos cost a lot more, basically scamming us.

Just went to a Zoom presentation.
The presentation went well. I want to Thank Ceana for this experience.

what an absolute scam and monopoly for your kid's senior pictures. We spent a bunch on a session at school, they never let my kid change into their other clothes.. Black and white pictures resolution so bright they washed his face out.. The they have the nerve to send us all the terrible pictures in the mail asking for 100s of dollars. Its laughable. Returned and hiring an actual professional photographer

Honestly, the pricing for Cady is insane. You pay a sitting fee for grad pictures that don't include cap and gown. Pictures are expensive as hell and THEN they send you an email stating the cap and gown pictures are ready and you still have to pay exorbitant fees for this. You guys are truly ridiculous! This is completely taking advantage of people.

It's the pricing way to expensive. Don't get me wrong I like for my child to have the memories but cost of things today.

Wish I could give zero stars! This is literally THE WORST customer service experience you will EVER have. You will pay $199 for the most chaotic photo session imaginable. Our session lasted 3.5 hours because the lines were so long, there were so few people helping, and so few photographers. It was an absolute mess! Then they held the pictures hostage for over 12 weeks (many failed appointments to see them). I hope THAT EVERY SCHOOL DISTRICT drops this company. Senior year is important and we should not be forced to use this company as parents. Finally, when I was able to see the pictures, the prices started at $399.00. What family can afford this as the ONLY option. Shame on everyone associated with this company. I honestly do not know how you sleep at night. Cady should be run out of Atlanta without exception.

A 0 star will be more accurate. Shame on you for running a business abusing your customers. Your prices are ridiculously high and your picture quality ridiculously poor. Great that by buying the digital package for almost 500$ after paying another 100 at least for the session you bother to give 2 shitty 5x7 prints for free. Shame on you!

To save you the reading: low quality, experience is as terrible as their photo editing skills.

CADY spells names wrong every chance they get , so it’s amazing that they do our yearbook photos. We literally have identification cards with our name spelled out in full given to them. The pictures are pretty bad, they aren’t very good at telling you when the picture is being taken, and group photos look disorganized. Their airbrush feature looks like your 50 year old mother-in-law‘s Facebook photos. It’s a $30 add on to just ruin the picture. Photos are shot once so if it doesn’t look good, or they mess up, you have to make them up. They also don’t even let you see the photo of yourself that you are buying at the photo shoot, so you don’t even know if it’s terrible until you get on the website. Prices are a nightmare, print packages are nearing $200 and that’s not even the session fee that you have to pay. ALSO, some online reviews (not Trust pilot) are sponsored to make the experience seem better. I just wish our organization would stop using these people, it’s such a headache.

Complete money down the drain. Never using them ever again. Bunch of students working at that place probably getting paid cheap to nothing. The pictures are HORRBLE.

Cady photos is a monopoly. Overpriced and the photos are out of focus, lots of shadows on the face, they don’t get the details right, had to go back for a second time because they didn’t do cap and gown for my senior. Then they wanted to charge me a deposit fee. Seriously?! It’s a racket. I wish families had another option.