Cake box always my to go brand to any celebration or even just for craving, but let me tell you cake box hull at new land avenue have exceptional customer service , I didn’t manage to get her name bu... Toon meer
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Lees wat reviewers zeggen
Site was so easy to navigate, collection times were brilliant - I got to choose the time which was really impressive. The shop is spotless and bright with all the delicious cakes on display - the man... Toon meer
I ordered a personalised picture cake for my mum's birthday and I provided a collage of two different pictures just side by side but the team at cake box in alperton used their initiative and made a b... Toon meer
I am so happy with my experiance with cake box. The cake was delicious and freshly made, one of the best ones I have ever had, the costumer service was outstanding very helpful and friendly. Cake was... Toon meer
Bedrijfsgegevens
- Taartenwinkel
- ook in
- Afhaalservice
- Bakkerij
- Bakkerij voor bruidstaarten
- Cupcakewinkel
- Online voedselbezorgdienst
Over Cake Box
Geschreven door het bedrijf
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Cake Box began its journey in 2008 with one small store. We now have 230+ stores with many more to come. |
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| Have any questions? Check out our FAQ! Can’t find the answer you’re looking for? Contact us at info@cakebox.com or use our Store Locator to find the details of your local Cake Box store. | ||
Contactgegevens
Verenigd Koninkrijk
- info@cakebox.com
- cakebox.com
4,5
Uitstekend
63K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rather disappointing
Rather disappointing. The cake looked lovely, but unfortunately, it didn’t really taste of much. We would have expected a chocolatey flavour as we ordered a an Oreo cake.
We’ll try the cheesecake next time, but we wouldn’t order a regular sponge cake again.
11 oktober 2026
Antwoord van Cake Box
Dear Fran,
Thank you for sharing your feedback with us.
We are pleased to hear that you liked the appearance of the cake, although we are sorry that the flavour did not meet your expectations. We understand that you were hoping for a richer chocolatey taste from your Oreo cake, and we appreciate you bringing this to our attention.
Thank you for giving us a try. We hope you enjoy our cheesecake if you decide to visit us again, and we appreciate your honest feedback as it helps us understand our customers’ experiences.
Warm regards,
Cake Box Customer support.
Fast, Convenient, Fabulous
Great Service, ordered same day, decorated beautifully and tastes so good! Highly recommend CakeBox
8 oktober 2026
Spelling error made the topper look messy
The service was great, unfortunately there was a spelling error on the cake which left the topper look a bit messy
10 oktober 2026
Amazing
Amazing, deliciously and right on time! Thank you for making our special occasions even more special! 💖
10 oktober 2026
The cake was really good
The cake was really good, size was impressive, it was finished on time and the shape came out exactly like in the picture. I loved it
10 oktober 2026
One the best cake shops in Cheltenham.
1 oktober 2026
The kids loved it
The kids loved it. Size was just small. Thanks for prompt delivery, feedback and exceptional service.
10 oktober 2026
Birthday cake
Everyone commented on how fresh the cake was, we all enjoyed it. Their cakes are becoming addictive! 😊
3 oktober 2026
Given time was incorrect as i have been…
Given time was incorrect as i have been asked to wait 20 mins more but more annoying thing was kid dealing over the counter has no clue how to pack box & where things are ,
10 oktober 2026
Antwoord van Cake Box
Dear Gulfam,
We’re sorry to hear about your experience and apologise for the additional 20-minute wait and the difficulties you encountered when collecting your order.
We understand how frustrating this must have been, and we’re disappointed that the service you received did not meet your expectations.
Thank you for sharing your feedback. We’ll pass your comments on to the relevant team for review so we can work towards improving our service.
Kind regards,
Cake Box Customer Service Team
Amazing cake
Amazing cake, ordered for sons birthday, he has an egg intolerance.
Absolutely delicious, he really loved it, and will definitely order from you again in the future.
10 oktober 2026
Amazing cake was a big hit in our home
Amazing cake was a big hit in our home. Purchased for my daughter’s 16th birthday. Beautifully decorated she loved it.
Woodseats shop,
Sheffield.
Thank you.
3 oktober 2026
Quick and snappy service
Quick and snappy service. The picture was printed beautifully. The cake tasted quite nice as well.
3 oktober 2026
The cake was not ready they didn’t had…
The cake was not ready they didn’t had the picture I uploaded while I ordered had to wait uselessly.
10 oktober 2026
Antwoord van Cake Box
Dear Mian,
We’re very sorry to hear that your cake was not ready as expected and that the picture you uploaded with your order was not available at the store, resulting in an unnecessary wait.
We sincerely apologise for the inconvenience and disappointment this caused. We take your feedback seriously and will pass your comments to the relevant store for review to help prevent this from happening again.
Thank you for bringing this to our attention.
Kind regards,
Cake Box Customer Service Team
Ordering was easy
Ordering was easy. Cake was ready to collect on time. Cake was beautifully decorated as per pictures on website. Staff were very friendly. Cake was delicious.
8 oktober 2026
The nutella cake was AMAZING
The nutella cake was AMAZING, good price, lovely cake. We will definitely order it again. The whole family is addicted 😀
10 oktober 2026
There cakes are so delicious
There cakes are so delicious. We have gone back several times for various events
10 oktober 2026
Great customer service and lovely yummy…
Great customer service and lovely yummy birthday cakes for my daughter and son’s birthday. Always order from here. They look and taste great 👍
3 oktober 2026
I ordered a Dubai chocolate cake.
I ordered a Dubai chocolate cake.. It was amazing.. Good filling inside.. Over all very delicious😋
10 oktober 2026
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