Canada Post Reviews 

My extremely reliable online retailer used CP to deliver. I never received the parcel. 2nd parcel in 8 weeks I have not received. Police are now involved and strongly suspect an inside CP job. Shame on you, Canada Post, pathetic.

Very bad service, impossible to speak with a human in customer service, delivered to the wrong PO box, I had to drive 30 minutes round trip to get my package

Canada Post claims my parcel was delivered to the parcel locker but no key was in the mailbox. They make every effort to not be helpful. When you try to make a complaint they want you to blame an individual when the failure is with the company and the virtual assistant.

Garbage company, lost my package

Utterly useless service. Always use an alternative if you can. The website/tracking says that they left a Notice ( they didn’t), so they gave me a Notice numbers as well as tracking number to take to a nearby office. The person there couldn’t find the item. I asked what I should do; they said nothing. A third world country would do better

You suppose to represent your country name! It’s a huge shame for this Canada post - such a lazy and ignorance! Learn things from Japan and other countries! I honestly do not know what you guys have been smoking lately! Dead buddies

They are thieves I sent a bag from toronto to Saskatchewan it says in transit I called them to know what is going on then they decided they want to send a cheque to me as a refund now they are saying they cannot find my item.They must have stolen it because I have a lot of valuables in it very useless company this is a very sad situation. Don’t use them

Worse delivery service. they try to deliver my item 2 time then they have issues for the unit number of my address. i have my phone number on the delivery why did not call to confirm the address.

Canada Post likes to play games with Community Mail box system? I have no idea why but the delivery person put keys in 3 different compartmental boxes leading me on a sort of hunt to collect my parcel. The first key was in my personal mail compartment. I used the first key to open the second corresponding mail compartment. Inside the second mail compartment was another key. I used the second key to open the corresponding mail compartment and behold, it was empty except for another key. I used the third key to open the next mail compartment box and well you guessed it. There was another key. This key finally corresponded with a fourth mail compartment that had contained my parcel. I locked up all the compartments and put all of the keys back in the designated mail slot like a responsible person. I expect postal workers to be responsible. I will be reporting this “prank” to the office.

was told my package could not be delivered because the address was somehow unclear. I spent two days trying to contact Canada Post to match my tracking number with my full address and phone number. I got zero response from them then I went through the ordeal of actually speaking to a “human being“ (using the term loosely given this woman pretty much matched the empathy of the AI chatbot) at Canada Post and received nothing but sarcasm and a single minded determination to be unhelpful. It could’ve been extremely easy to correct this and deliver my package a week late, but apparently Canada Post thought that would tarnish their spotless reputation and made darned sure it made the trip twice so I would get it in a month and a half. You guys deserve another strike you’ve certainly earned it.

The company “Thoughtes” misrepresented their products to be authentic which when received were knockoffs. False certifications were included. One of the products was damaged. When requested a refund or a new product to be sent my emails were unanswered.

Fraud
Canada post office fraud. There are parcel boxes in the house, but the postmen don't leave the parcels there. And they put a letter in the mailbox where you can pick up the parcel. Number 4442172054105298.

I already reviewed once....I am still waiting on my MEDICATION I am in desperate need of, which was sent out by my pharmacy last THURSDAY ...I missed my partners chemo treatments and have been looking after him (as his sole caretaker) for the last 6 or so days, to the best of my abilities...however I'm I'm a LOT of pain as I have rheumatoid arthritis (which is what tue medication is for)...I waited until late last night becuae my TrRACKING INFO said it would be delivered "by the end of the day today" that was yesterday...so I didn't wash my hair or go out to get my ill partner medication...I will try to find a way to post the tracker info..OH and when I checked it again this morning, it's now saying TOMORROW delivery which will be 8 days....2-4 business days I was told was average. This is unacceptable, disgusting and they should be ashamed. Of course they're not, they're laY and smug and self rifhtenous. OH and if I wanted to text for help, it cost ME money and all they did was send a link to the help section on their website! This is weaponized incompetence.

WORST DELIVERY COMPANY ON THE FACE OF THE PLANET. tHEY DID NOT EVEN ATTEMPT HOME DELIVERY AND NOW i HAVE TO PAY MORE MONEY TO GO GET IT EVEN THOUGH THESE USELESS PEOPLE WERE PAID TO DO JUST THAT. i SHOULD BE REIMBURSED MY TIME AND EXTRA MONEY I HAVE TO SPEND NOW. THEY NEED TO JUST GIVE UP AND LET REAL COMPANIES DO THE MAIL.

2 packages were to be delivered to my home. One was processed on the 22nd and the other processed this morning (24th). Both at the facility in the town I live in. The one processed this morning is being delivered today the other one is being delivered next week.
Customer service did nothing to answer why except read from a script. No reason for delay.
Terrible service, both delivery and customer.

I am a small business. Their deliveries are acceptable, but the parcel and postage rates in Canada are crazy. They are losing money, because the rates are too high, so they raise their prices to make more money! Makes no sense to anyone in business. I know several internet businesses that quit, because they couldn't compete with the US Postal rates. Free shipping in the US or $25.00 from Canada - which would you choose. Canada Post is a killer of small business in Canada

I think it's pretty obvious from the reviews that Canada Post is CRAP! I can tell you right now that I will never NEVER use them again for anything! "Guaranteed next day service" is anything BUT. I have tried SEVEN times to use this service and it NEVER - and I say NEVER - works. Save your money and hire a courier. Please listen to my words. You will save yourself so much time and money if you do.

The shoppers drug Mart in Valley view Post office the worst one in town. The horrible old lady with brown hair and glasses is completely unhelpful.

Canada post lost my passport with my husband own and they are not even remorseful this people are wicked. How on earth will you misplaced someone important document this is devilish. Why will you put trauma on people.

91% bad reviews at the time of this posting, damn, we all can't be wrong...

My issue warn others, they'll often times claim package delivered when not, when after ask for a shipping manifest document Customer Service acts all clueless and their Compliance & Regulatory Affairs Officer, Sandra Dalley, I got from her an email reads this, "As for the information on the address, I don’t have access to that information therefore Customer Service will be able to better assist you in that regard.", ...which as presaid Customer Service won't get that to me on my umpteenth tries, they're useless, both are. ..... What think most prudent to do, and I only now about to, and a takeaway from this I would say don't bother wasting your time, complain directly to the Canada Post Ombudsman.