Canada Post Reviews 

Lazy incompetent and outright fraudulent Postal Worker. (*PW)

So, I had a package/box (38 lbs. approx) ordered from Alberta.
Arrival date was accurate. Time was late.
Postal Truck arrives, driver wearing mask inside the truck, lol, pulls up, crossparks at the end of driveway and sits for 5 minutes. (All documented on CVCC)
PW (female) exits the PW truck, runs down driveway carrying a piece of paper in hand.
Approches my door; bends down and slips the paper into mail slot, stands up, turns and starts to run back.
I open the door before she gets away.
Me: "Hey, what did you put in my mail slot?"
P W: "A delivery slip."
Me: "Why?"
PW : "I didn't think you were home."
Me: "Here's an idea. Try knocking on my door first, so where's my package?"
PW: "In the truck."
Me: " So lemme get this st8ght, You are paid with taxpayer's monies to drive around with my package, come to my place, park your truck for 5 minutes while filling out a delivery slip, precluding no intention of knocking on my door to see if anyone is home to do your job delivering my package . . . . cuz you don't think I'm home? W T F?"
PW bows it's head, returns to truck, comes back with box/package and sets it at my door 10 feet away.
Me; "I'm disabled so could you move it closer to the door."
PW; "I need to keep a safe distance cuz I dont want to be infected."
Me; "BWAAA HAAA HAAA HAAA, you're kidding right? We're outside. Anyways, I'm going to complain."
PW; "Go right ahead."
Anyways, this has been a constant practice here for years with these grifting gubermint parasites, to do little or nothing, get thru their job in 3 or 4 hours and get paid for 8 hours.
I know as I used to socialize with a few PW's at a local pub and heard all the scams and shams CP PW stories. Drinking and dope smoking on the job too.
Given the literally 1000's of '1 star bad reviews, it's long past time to drain this parasitic pig trough of incompetents.

The worst post office ever, terrible service, poor customer service, crazy wait lines, they are close more often than open.
How can they only be open M-F 8:00-3:00PM, when the majority of people work those same hours. basically one can't pick anything up.
This post office and how is running sucks

Canada Post Outlet - Whistler
I needed to return some equipment to shaw cable, who have an arrangement with canada post to do so. I was told to bring the equipment and a code and that Canada post would handle the rest. Apparently not. Was told I would have to pay for packaging (special because good wasn't good enough). I didn't have a printer connected because I was moving so I needed Canada post to print out a shipping label but no they wouldn't do that either until they had approved the package. Basically they were useless.
While waiting in the short line several customers in front of me ended up angry with the workers for various reasons. The third person they brought in to speed up the lineup snapped at one of the other employees (in front of the customers) so she "took a break" and stormed off.
No customer service, and a toxic work environment from what I could see. If you have alternatives - use them.

Last year I sent a registered letter to the UK and it did not arrive. Canada Post was unable to track the letter and told me that there was nothing that they could do to help me. Also, for some reason, they failed to deliver an important pension document sent to me by the UK government. Apparently, the same fate has happened to hundreds of other people. Earlier this year, it took Canada Post one month to move a letter from Calgary to Waterloo Ontario. I no longer trust Canada Post.

This is my third time having an absolutely horrible experience with Canada Post. The first time I ordered, I had a large order of home goods being delivered. I was at home the day of the delivery and the Canada Post agent decided to forego knocking on the door and instead, left a delivery notice stating that I needed to pick up my order. I went to the post office THREE times and stood in 30 minute plus lines each time due to the post office being an extremely busy location. Each time I went, the package had not been delivered to the location yet (despite it being days past the scheduled pick up time). This time, I placed two separate orders from a company that shipped through Canada Post. One was supposed to be delivered yesterday and the other today. Again, I was left two different delivery notices on both days (while I didn't go to work to ensure this would not happen again). Again, the Canada Post delivery man decided to leave a notice instead of knocking on my door. I called Canada Post and spent a significant amount of time on the chat as well, and Canada Post is offering absolutely no solution. Their reasoning is, due to COVID, the delivery driver may not be comfortable knocking on the door. I pointed out that the delivery driver would also have to touch the door in order to leave the notice and questioned how that is any different. She could not provide a response. Sarah was one of the customer service representatives I spoke to and she was absolutely no help and could not be bothered to discuss this situation or take responsibility for it whatsoever. I am so fed up with Canada Post and will no longer be shopping at companies that ship through them for this exact reason.

Terrible, customs was so expensive!

Hit with a large customs charge without warrant or warning. Very disappointed.

I regret for not choosing FedEx service.
I was told at the Canada Post office that the registered international service is offering quality delivery with tracking and signature confirmation. After I decided to purchase the delivery service and sent important original documents internationally, and all was lost. I had to order same paperwork and spent expensive costs. Only choose FedEx for international deliveries, Canada post is not trustable for international service.

Paid $250 to ship a box of personal items to Barbados. Three days later the box is returned in terrible condition with a note stating "non-mailable matter". No indication of what the item at fault is...could it be my electric toothbrush? All else is clothing, paper goods and exercise bands. Opened an investigation so that I can remove whatever needs to be removed and it will take them 3 weeks for CP to get back to me. Is CP short staffed? In the REAL world you cannot put customers on wait for 3 weeks. Where did my $250 go? Should have used FEDEX!!!

I had the 'pleasure' of using Canada's Post online customs form the other day... Who wrote this horrible interface? Had to re-enter the addresses I don't know how many times and when I took the QR code to the post office they couldn't read it.. no matter how they tried to scan it.
So we had to fill in the paper form....
Somebody should ask for a refund...

Canada post is the most pathetic pathetic place I have ever experienced they should be ashamed of yourselves it’s because they work for the pathetic Government they are so embarrassing I’m embarrassed to be Canadian when it comes to our government it took them seven days to get something from Edmonton to Calgary they’re so so pathetic out of 5000 reviews they have one out of five and they don’t do anything about it they’re losing money because they’re so incompetent and pathetic

you pay what you get for.. just kidding, here you pay and you dont get what you paid for.

Shipping rates are a joke
shipping times are not even close to what they say itll be.

another topic, they have a huge issue with their snap ship labels and they dont even know they have an issue its mind blowing, i lost so much money, so many delays and what hurts me the most i lost my customers as well due to your errors canada post.

since you made me loose customers i will do the same, i will make sure you will loose customers as well starting from myself, i will get all my family and friends to start using other companies for shipping.

Sent registered mail (21.00) to Mexico on August 30th, to date Sept 22nd it is still in transit! Never again will I use Canada Post!

i got told by a man on the customer service team that i don’t understand how my own credit card works, they still have stolen my money for shipping labels i never got. i keep reaching out to customer service only to be referred in circles to the same people. shipping prices are through the roof and their service is slow at best, completely unreliable at worst. small businesses i suggest a company like chitchats for shipping, paying the pickup fee is worth it.

I mailed a birthday card to my grandson in Okotoks AB and paid for overnight service of almost $17.00. It took six days to reach Okotoks AB from Portage la Prairie. So basically I Paid for overnight service and received regular snail mail. I will not be using this service again.

I'm constantly disappointed with your service.
5 stars for the consistent sloppy work.

The staff are friendly BUT the hours are horrible. Shuts down for lunch and closes to do system upgrades during business hours. This is something you find out after you drive there which isn’t just down the road. System upgrades should be done after hours and maybe considering doing a rotating lunch break.

Canada Post has bad practices and is a very dishonest government crown corporation. I continued to endure severe issues for over 3 years with my residential mail and the more I complained, or spoke out about it, the worse the treatment got towards me. They need to be held accountable for the bad decisions they make by putting people's personal information and safety at risk. Going forward, I try my best to have Canada Post not handle anything, but sadly in Canada, we don't have the option of choosing our primary mail services so it still somehow funnels through the hands of Canada Post. Our government needs to look closely at this service and make major changes.

I honestly hate Canada post, I literally could not hate it more than I do. No other delivery service tells me one day and on the day it’s suppose to arrive they change it, honestly if I never ever had to deal with Canada post again I wouldn’t, the service is awful the delivery times are crap, I couldn’t be more pissed off with this. I will avoid at all costs ever having to go through them ever again

I went to send in my college application in belleville ontario at the college street location. My mom had wanted to come in with me, and she started speaking for me. The man at the counter referred to me saying "you're a big girl you can answer for yourself". Being completely caught off guard i laughed and answered him. I should have complained right there. This man didnt know me at all. Im suprised he was hired as unintelligent and horrid as he is. He clearly didnt have a goodupbringing the way he spoke to me. Im very concerned about how they train their employees. No common decency or respect at all. God forbid a disabled person or someone with a learning disability go in here.