Canadianmedicalstore Reviews 

We ordered a product on Feb 13 with delivery by Feb 23, due to a statury holiday. After receiving a tracking number from a Courier, I checked on it for 3 days and it hadn't even left . I contacted the store and let them know their Courier is not doing anything. They switched to another carrier and our product arrived on time. This cost the store additional money forbthe different Courier. To CANADIAN MEDICAL STORE i say KUDOS to you l and your staff. You truly looked after us. I apologize if I was upset when I originally called. You truly do stand behind your advertizing. Thank you and again and I will certainly recommend your store. Thanks again foor standing behind your promises. 😊😊👍🏻👍🏻

The online chat assistance was extremely helpful and resolved my issue immediately. I highly recommend them for future medical supplies. Customer service is top notch

Read some reviews about delays in shipping, ordered wheelchair, free delivery from west coast to east coast, received as scheduled, no issues.

Quick and efficient service. No problems.

Ordered my product at a really good price……. Checkout was really easy………. And shipping was great

These guys went above and beyond and personally delivered a cryocuff for my partner after surgery when the shipping was delayed. Couldn't be more grateful and highly recommend them for speedy and reliable service.

I have been using Canadian medical store now for over 6 months and find them very accommodating in when changes are needed.

When the item arrived it had a faulty piece. I contacted Canadian Medical Store and a new replacement was at more door within a week. No questions, just a solution.

Terrible my package not only was a week late shipping it now says delivered and it isn’t delivered to me and of course you can get a hold of no assistance from
company or delivery service I hope they aren’t as careless with non emergency medical supplies. I am very unimpressed and now get to spend another two weeks making my injury worse as my expected support has not arrived again! And I have to leave home to go to work.

My first experience with Canadian Medical Store in Vancouver, BC.

After choosing the « ByAcre Carbon Ultralight Rollator », it was very easy to order online, and the customer service was quick and courteous.

A positive experience that I recommend without hesitation.

I always have great experiences with my purchases, am happy with the products, and have been using this store for a couple of years.

No complaints about the quality of the product. But delay of delivery is a major issue. I placed the order on November 6th, and at the moment I was told to expect delivery within 2-5 days. Two weeks later no delivery no updates from vendor. I had to send 2 emails before I get response from vendor. Eventually the item was delivered 26 days after the order was placed.

Great service, just wow 🫡

This is the second time I ordered from the website. Delivered as fast as before. It's such an efficient and reliable company. Keep it up! Will come back again.

Quality item at a great price. Small issue but was addressed quickly.

The wait from purchase to delivery was about three weeks, but I am okay with that considering they had the item I needed for less than 50% of where I can find it anywhere else. My pharmacy doesn’t carry the size I needed and every online store was insanely prices. I will be ordering again and am very much appreciative of this shop, thank you so much!

Absolutely thrilled with delivery and reasonable price, also awesome people to deal with.

My daughter has Angelman Syndrome so equipment is a must and I highly recommend this company for any equipment.

100 star hands down

I bought a rollator from this store and the customer service I recieved from Ahmed was far and beyond exceptional ! I ha a small issue after delivery and it was resolved quickly and efficiently The same day !! Ahmed has given me faith in the online experience with his professionalism . Great job Ahmed !!!

I have Previously left review regarding, refund and restocking fees. The maegment got involved and corrected the issue and issued full refund on the first order as i was advised. I also received call to apologize for the miscommunication . I must admit resolving the issue is good and reflects on good intention and of course error do happen. Thanks for taking the time to resolve the issue.