Candy's Cupcakes Reviews 

5.878
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great product and overall experience. If you’re worried about how they’ll be damaged in delivery, don’t be. They really well packaged and were delivered in perfect condition (despite the DPD driver ha... Toon meer

Beoordeeld met 5 van de 5 sterren

My friend absolutely loved the vegan cupcakes. Said they were delicious. Delivered on her birthday, in tip-top condition and the whole process from start to finish, was a breeze. So thanks Candy's ❤️... Toon meer

Beoordeeld met 5 van de 5 sterren

Omg it's was delicious 😋 best birthday cake and cupcakes av ever tasted they was so lovely I'll give 100/100 for that even my sister and her husband liked it thank you again I'll definitely buy that... Toon meer

Beoordeeld met 3 van de 5 sterren

The website alteted the delivery addtess when i used Apple Pay. I emailed immediately with the correct addtess but they amended the address but left on my postcode so i messed the delivery date. Howev... Toon meer

Bedrijfsgegevens

  1. Cupcakewinkel
  2. ook in
  3. Bakkerij
  4. Online voedselbezorgdienst
  5. Taartenwinkel

Geschreven door het bedrijf

Based in Manchester, Delivering Nationwide. Our freshly baked, handmade Cupcakes are perfect for any celebration, special occasion or event. Using our cupcake delivery service, your order will arrive beautifully packaged, ready to eat, lasting up to 1 week. We also include a free gift tag for you to leave a personal message. Simply place your order online before 3pm (Monday to Friday) and your cupcakes will be delivered by our trusted courier the next day or chosen date*. (*We have a 99% success delivery rate)


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

6K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(5.878)

429 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I was unable to collect my order due to…

I was unable to collect my order due to a bereavement and was then refused a refund. Terrible service

8 juni 2026
Review zonder uitnodiging
Logo Candy's Cupcakes

Antwoord van Candy's Cupcakes

This is a very unfair review. We made the order for collection. You failed to collect. You then requested to collect the order weeks later, and at our discretion we made the order again for collection, and you again failed to collect, and both orders had to be disposed of. On a third occasion, you requested again, and we declined; you demanded a refund for the order, which was also declined. I do not see how this is a terrible service?! We are not a charity and cannot simply keep remaking custom orders that are not resellable. We tried on several occasions to contact you but had no response.

Beoordeeld met 5 van de 5 sterren

I love these cakes and even more now…

I love these cakes and even more now that I have their website. Having found them on TikTok, I can now easily order them online and choose a day to receive them. I’ve tried so many flavours but I’ve realised I don’t particularly like chocolate cake. So I’ll stick to the other favourites like toffee and the classic non-chocolate old-school cake. I’ll also give their cake-in-a-box a try. I’m not a huge cupcake fan but I might have to try them eventually.

28 juli 2026
Beoordeeld met 5 van de 5 sterren

Taste

I live in Australia and bought these as a present for a friend's son in the UK. Not the first time , and won't be the last. He loved them!

28 juli 2026
Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, was a bit dubious with the weather being so hot, that the cupcakes would arrive safely! They were extremely well packed with freezer packs to keep them from melting. Delivered on time and the box was the right way up. Everyone enjoyed them at grandsons birthday party. All delicious. Thank you

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking service

Shocking service. I ordered some birthday cake slices to be delivered to fleetwood ( delivery address ) instead they've been delivered to my address ( billing address ) only im very poorly, didn't get to the door in time, dpd have now gone with the cakes and said they ll re deliver monday!! Contacted candy cupcakes who were most unhelpful saying that my address was the only address they had, impossible when I put the fleetwood address as the delivery address!! Refusing to give a refund and said the cakes will not be attempted to be delivered again!! Nearly £20 down the drain. Been in touch with a bakery in fleetwood and sorted everything with them instead, should of used them first. Hindsight is a wonderful thing. Avoid at all costs, terrible company, terrible service and no goods at the end of it!!

31 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very easy to order as a delightful…

Very easy to order as a delightful variety of cup cakes . My mistake for delivery but responded so quickly to my email to correct address and cakes were delivered on time to correct address.My son loved the variety of cakes .

26 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Cupcakes

2nd time we've ordered cupcakes from this company for our business, ordering around 200 in total now, and they have been amazing. The staff said they are the best they've ever had. Absolutely recommend!

20 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent every time

I've used Candy's Cupcakes often for both cakes and cupcakes - and so when faced with a birthday where the person doesn't eat either of these types of confectionary - I ordered their cookies instead! They arrived within 24hours and look absolutely fantastic. Birthday person was very happy with the choice of flavours - and I appreciate the speedy delivery.

23 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I always worried about vegan cakes but…

I need to buy vegan cake slices because one of my colleagues is dairy intolerant. I bought them because we had a team meeting three days before my birthday and I wanted them to join me my celebrations.

The entire team thought the cakes were delicious most tasty and I thought they were a little expensive but the reaction made that worth it

15 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ordered for a friend for her birthday…

Ordered for a friend for her birthday and she loved the cupcakes and remarked on how tasty and well decorated they were also said how well they were packaged. Will definitely order again.

13 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Incorrect Colour in Gender Reveal Cupcakes

I have used Candy's Cupcakes several times before and have always been happy, which is why I chose them for our baby's gender reveal.

Unfortunately, despite ordering pink reveal cupcakes, the filling was blue, which spoiled our family gender reveal and caused a lot of confusion.

The company apologised and refunded the cupcake cost, but not the delivery charge. While I appreciate the apology, I was disappointed that I had to push for a refund rather than it being offered, and that the full order value wasn't refunded.

It's a shame, as I'd previously had good experiences.

13 juli 2026
Review zonder uitnodiging

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