CapCool Reviews 

Faultless. Can't thank the team enough especially Erica. From the moment I reached out, she took the time and energy to listen to my questions, comments and concerns and if she didn't know the answer she got an engineer to call me back and THEY ACTUALLY DID. Then to top it off, Erica follow up with me via email to ensure I was satisfied with the answer. Having reached out to numerous suppliers (7/8 total) the service I received from Erica was 2nd to none. The engineers that came on sight were very professional and clean and now I have a perfectly working Aircon unit with little to no clean up and all done to the high standard expected. Would recommend 100% of the time. Given my outreach to 7/8 different suppliers I can say without doubt they are extremely competively priced but how they managed me as a client makes them great Value for money.

Very polite and efficient service
A very neat and tidy job

Nice Professional team, made sure that all was installed nicely, Thank you for your services

I can’t recommend this company enough! Mohamed was absolutely AMAZING at answering all my questions at the consultation. He was professional, prompt and was honest with the AC KW we needed for the space we had. The installation team Farhan and Imran were great, they got the job done were super clean and tidy and were so respectful of our family home. Erica was also prompt with communicating the times for calls and visits. Thank you to everyone at CapCool!! I will DEFINITELY be using you guys again! Yasmine ELT

Everyone I interacted with at CapCool was professional, courteous, and skilled at their jobs. They were responsive in a timely manner, always had answers to my questions, and carried out a seamless installation of 3 wall units. Such a contrast to other companies who act like they’re doing you a favor by taking on your project. Highly recommend CapCool.

Had a Mitsubishi air conditioner fitted. Job was done perfectly, no mess at all. Everything was very clean and no corners were cut. Would highly recommend

Had 2 air conditioning units fitted and checked by CapCool. Really happy with the fitting, hardly any dust and no mess left behind at all. Would definitely use them again.

Most efficient and friendly. The installation was done rapidly in two days and they cleared up so well that you wouldn't have known that they had been there.i would highly recommend this company.

Excellent service from Capcool. The installation was done as per our needs in a timely manner. All the staff were very polite, professional and efficient and the job was completed well within the time. We are very pleased with their service and definitely recommend them.

I would highly recommend CapCool for all your air conditioning needs. From start to finish, their team was incredibly professional, courteous, and respectful of my home.

During the initial consultation, they took the time to understand my needs and offered recommendations for the best air conditioning system for my home. They provided a detailed quote, outlining all the costs associated with the installation, and all my questions and concerns were responded to promptly by a dedicated team member.

On the day of installation, their team arrived on time and were well-prepared with all the necessary equipment and tools. They worked efficiently and effectively, and I was impressed with their attention to detail and precision. They were careful to protect my floors and furniture, and they left no mess behind.

Overall, my experience with CapCool was outstanding. Their professionalism, expertise, and commitment to customer satisfaction made me feel confident that I had chosen the right team for the job. I would not hesitate to recommend them to anyone in need of air conditioning services.

Excellent service from CapCool. The engineers were very polite and efficient and made us feel very confident in choosing this company. The installation went very smoothly, and the engineers took time to explain the controls to us. We would definitely recommend them.

The team get the job done! On-site survey booked within a week, then the installation took place the week after. Office staff super nice and helpful throughout the entire process. Installation engineers are very professional and knowledgeable. The whole installation took only 3 hours and no mess was left in my flat! The job is beautifully done both inside and outside. Now I can’t wait for the summer! If you live in a new flat building and want to have cool summer, this is the company to go to. I have been turned down by so many other companies who “does not do new block flat”. Just make sure you have the proper permission before contacting them.

We had our air-condition units fitted into new loft room by CapCool team and they were very proactive with responding to queries, really quick vising the site for initial assessment and selecting what's the right unit for us. Their installation team were very professional and done a great job with installing units. We are pleased to select CpCool to install our air-conditioning unit.

I'm extremely happy from the service I have received from Capcool. They are fully equipped with the latest tools to do job neatly without damaging your walls.
Out of 5 quotations, Capcool was the most competitive with the highest quality of service.
Customer care is in the centre of their heart, they respond straight away. If one person is unavailable then other team member will contact you within a short span of time.
Good luck for your new air-conditioning and heating system.
I'm enjoying mine. In such a freezing temperatures, air conditioning at heating mode was a real source of comfort and the cheapest. 27p per hour as per smart meter reading.

In the midst of the heatwave CapCool were there. I found them on the internet with no referral from a friend. The entire process from when my call was answered to the complete installation was effortless. Everything was taken care of and everything was clean when they left. I could then switch on the unit and relax.
Wonderful.

CapCool was recommended to me by a friend who had used their services to install an air con unit in her house (domestic) - I was looking for the same product and service in my house.

From my initial enquiry email, right through to paying the final invoice, they were absolutely fantastic. I can’t fault them.

Erica responds to your emails, questions and concerns almost immediately - and in such a warm, friendly way too!

The team who came to my house to carry out the initial assessment, and the subsequent installation, were courteous, considerate and very good at what they do.

I was really nervous about the size of the unit and the aesthetic disruption to my house, but they took on board my concerns and eventually, we found the right unit for me. Nothing was too much trouble for them.

I’d also like to point out that my house was spotless after they’d finished the installation - you wouldn’t have known they’d been there - which has to be a first for any kind of building work!

If you’re looking for aircon, I highly recommend CapCool - they’re just a brilliant, lovely team.

Quick, efficient, and thoughtful installation. Very good attention to detail.

Knowledgeable, friendly, and extremely diligent. A really wonderful experience from start to finish. Have already recommended CapCool to friends, and will continue to do so.

Great service from the initial quotation to the installation. Their professional and courteous team completed the install in our live office and stayed late to complete that day. Everything went smoothly and we now have quality air con units to keep us cool.