Hubby has been exceptionally ill and his trousers didn’t fit, and belts were a problem. Tried two different types of CareClothing trousers. Both were good but hubby preferred the cloth of one style, o... Toon meer
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Lees wat reviewers zeggen
Ordered for my father who is suffering from vascular dementia, keeping some independence that little bit longer. Very well made and wash well, the Velcro is a game changer.
I placed order as follows for my husband but the Care Clothing company deliver the trousers Extra Small Waist 34 inch This is really horrendous experience to deal with this company. Order #7018... Toon meer
An excellent product. A little pricey but you expect to pay a little bit more for bespoke garments. I have recommended Care Clothing to several people recently all of who are equally impressed.
Bedrijfsgegevens
Geschreven door het bedrijf
Care Clothing has been an established family business for 45 years. We specialise in comfortable and adaptive clothing for those living with disabilities. Discover our latest range of Menswear, Womenswear, Socks and more!
Contactgegevens
Unit 5, Penkridge Retail Park and Market, ST19 5AP, Penkridge, Verenigd Koninkrijk
- 01785228159
- brian@careclothing.co.uk
- careclothing.co.uk
3,9
Goed
511 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Never received my parcel and could not…
Never received my parcel and could not get intouch
11 januari 2026
Antwoord van Care Clothing
Hi Joan,
I’ve just checked the delivery status of your parcel and it’s showing as delivered. Please email us on brian@careclothing.co.uk and I’ll try to get this sorted for you!
This firm went beyond helpful
This firm went beyond helpful. I will definitely return to this site
28 december 2025
Antwoord van Care Clothing
Thanks Ken!
A company who stills provide a personal service
How wonderful it is to deal with a company that delivers such a personal and helpful service. It was so refreshing to talk to a human when you have a query, not AI. As a disabled person in a wheelchair they were so helpful, gave good advice on my needs, and the goods I received were excellent.
7 januari 2026
Antwoord van Care Clothing
Thank you, Roger!
We have agreed a refund because the bad…
We have agreed a refund because the bad weather prevented the supplier from fulfilling the order, but I have yet to receive the refund.
8 januari 2026
Antwoord van Care Clothing
Hi David,
I personally issued the refund to you on the day you called - the bank takes 3 to 5 working days to issue a refund but please understand that this is out of our control.
Thanks,
Admin.
The velcro on pants is great
The trousers are just fine with the velcro fastening,I have trousers with buttons but I have difficulty with fastening,so these are great!
5 januari 2026
Antwoord van Care Clothing
Thank you, Andrew!
I have returned a night of a clothing…
I have returned a night of a clothing i.e. one pair of trousers for a refund I have enclosed the delivery charge requested.
I have had no reply to date. Nor refund!
I have had a response and have to admit that I had not taken into account the delays that occurred during the festive season.
My apologies
30 november 2025
Antwoord van Care Clothing
Hi Ad,
If your order has been returned to us over the Christmas period, it will not have been processed into the system yet, as our returns depot opens on Wednesday. Upon checking our emails, I have not received anything from you so please do resend.
Best Wishes,
Admin.
5/1/26: Hi Ad,
Thank you for editing your review but leaving us a one star review for something that isn’t our fault does do a lot of damage to our reputation. I still haven’t received any email communication from you so please do resend anything that you’ve previously sent so that I can assist you further. Our email address is brian@careclothing.co.uk.
Great company and great product
Great company and great product. Delighted all round.
30 november 2025
Antwoord van Care Clothing
Thank you so much, Angela!
Antwoord van Care Clothing
Thank you, Eileen!
Faultless
I ordered 2 x pairs of trousers & the whole process was faultless. The trousers arrived on time & were very good quality. I will definitely be using this company again & can recommend them to others.
2 december 2025
Antwoord van Care Clothing
Thank you so much for your kind words, Karen. We really do appreciate customers like you!
Very pleased
Good communication with Care Clothing. Great trousers - warm and very nice clothe - and have now bought four pairs for my husband.
25 november 2025
Antwoord van Care Clothing
Thank you so much, Marylla, for not only your lovely review but for choosing us time and time again. Have a wonderful Christmas!
Alright took a little longer than we…
Alright took a little longer than we had hoped for
20 november 2025
Antwoord van Care Clothing
Hi Marian, thanks for leaving us a review! We can only attribute the current delays in postage due to the Christmas rush, we do apologise! Thanks, Admin.
Poor service
Accepted an order - took payment - but item was out of stock.
Email received saying order being processed but then nothing!
I had to chase Care Co to then find out item was out of stock with no due date!
20 november 2025
Antwoord van Care Clothing
Hi Amanda, thank you for leaving us a review. I can only apologise that you’ve had to chase us; Christmas is our busiest time of year and consequently things do tend to get overlooked, but once again I can only apologise for that. Best Wishes, Admin.
I never received them
I never received them. And you told me that I was being refunded not long after I placed the order. Gone to M&S for them. Crazy!
25 november 2025
Antwoord van Care Clothing
Hi Annie,
Thank you for taking the time to review your experience with us. Please note that we only hold orders for a few days. If we're unable to stock an item or encounter a supply issue, we will process a refund promptly.
Additionally, you won’t find any of our products at Marks & Spencer or any other retailer- they’re unique to our store. We hope you're satisfied with your purchase, whether it’s from us or another company.
Wishing you a very Merry Christmas!
Barry or Gary?
I ordered trousers and Teeshirts by telephone on 5th November. By November 29th they hadn’t arrived. A telephone conversation assured me they had been dispatched the day before. Today, 8th December, still no delivery. I am very disappointed.
I now have my trousers. I phoned in my order and paid. Unfortunately the parcel was addressed to my son, Gary Crutchley. He lives near us in a terraced house on a main road. There is no ‘safe place’ so he has his many packages delivered to my address. Anything with his name on is taken to his house. He has been working away recently and only opened his packages this weekend.
One Royal Mail parcel proved to be my order from Care Clothing!
Thank you.
5 november 2025
Review zonder uitnodiging
Antwoord van Care Clothing
Hi Barry,
I’m really sorry to hear that your trousers haven’t arrived. If we don’t receive any contact from customers we assume that the parcel has been delivered, and having been through the emails this morning I haven’t received anything from you. Please reply with your details so I can look into the whereabouts of your parcel immediately.
Look forward to hearing from you,
Admin.
*UPDATED RESPONSE *
I’ve checked your order on our system and have attached a copy of the invoice we have on file. The parcel was addressed to Gary, not Barry, and was delivered to the corresponding address entered by whoever placed the order.
Admin.
Great Customer Service - Really Dedicated
I appreciated the call from Bryan to check and confirm which trousers I wanted as my original order was unclear.
20 november 2025
Antwoord van Care Clothing
Thank you for your kind review! Best Wishes, Admin.
Few delays on delivery but all ended well. …
There was a few mix ups with delivery at the store. Email contact didn't work. But after a few calls and an attentive response all went well. The trousers were beautiful fabric and fitted really well. I was advised that the trousers were not elasticated and ordered z slightly bigger size. Very pleased
2 november 2025
Antwoord van Care Clothing
Hi Michael,
I can only apologise for the lack of response to your email. We’ve been experiencing some intermittent activity with our inbox, which I’m pleased to say is now resolved. Pleased to hear that you’re happy with your trousers.
All the best,
Admin
Perfect for 98 year old with mobility…
Perfect for 98 year old with mobility problems and arthritic fingers
6 november 2025
Antwoord van Care Clothing
Thank you so much for your fantastic review and for shopping with us. We hope to see you again soon!
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