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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Toon meer

Beoordeeld met 5 van de 5 sterren

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Be warned, I went to cancel my subscription today as I have too many refills now. There's no possible way to cancel on the site. Have sent a email requesting cancellation but what a joke to not be abl... Toon meer

Bedrijfsgegevens

  1. Auto-accessoire winkel

Informatie afkomstig van verschillende externe bronnen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,7

Alle reviews

(1.541)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Smells like summer!

Bought the Hawaiian tropics bundle and they smell insane! Delivery was sooo quick and I got it in my car asap, very strong summery scent! Look forward to getting in my car everytime now :)

13 mei 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Good delivery

Good delivery, I was kept up to date when my item was arriving , the car air freshener was lovely, smelt amazing, reminds me of holidays and laying by the sea.

7 mei 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Purchase 3 Hawaiian tropics car…

Purchase 3 Hawaiian tropics car fresheners,
Followed the instructions. If you sniff the actual product you can smell nail varnish remover but as for it giving off a scent, nothing.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Carfume

Thank you for your review.

I'm sorry to hear that you did not like the Hawaiian Tropic. However, fragrances will always be subjective and to individual taste.

We do ask that if a customer has an issue of any kind, that they notify us first and give us an opportunity to remedy the issue.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

I bought the alien air freshener it’s…

I bought the alien air freshener it’s the best I’ve ever had. You can’t tell the difference from the actual perfume. I bought my daughter and her boyfriend one each they love theirs.

6 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Carfume is so lovely their car scents…

Carfume is so lovely their car scents are beautifully amazing smell so Devine, they are a lovely company to do collabs with. I really enjoyed making content for them. High recommend Natasha x

1 mei 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Quite possibly the best customer…

Quite possibly the best customer service I’ve ever experienced, and an equally brilliant product to go with it.

This was my first order, and when I hit a snag I reached out for help. Enter Jeff: an absolute legend. He not only fixed the issue at lightning speed, he got everything back on track with total ease. Honestly, every company with a customer service team should be taking notes. A huge thank you from me to my Jeff.

Now, onto the mini egg Carfume I ordered, wow. It’s gorgeous. Driving with this scent makes me hungry and genuinely tempted to start licking the air. It’s that good. It’s limited edition too, which is dangerous, because next time it drops I’ll be ordering far more than three. I need a stockpile.

Very happy with my purchase and will definitely be ordering again.

31 maart 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your kind words, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Great scent

Great scent! Mini egg collection, highly scented, great customer service

27 maart 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Don’t waste ur time with this company

The mini egg spray smells nothing like mini eggs and when u complain they just say it does when it literally doesn’t!! And seems to be lots of reviews on this so obviously everyone agrees but the customer service don’t want to refund on falsely advertised things (like the mini egg spray not smelling anything like mini eggs! Won’t ever order from here again , no one bother. They say that smells are subjected to how everyone smells them but there are many reviews about how big the mini egg is and how it doesn’t smell anything like mini egg - they only reply to these reviews to pretend they did something about it when they did nothing and were rude.

21 maart 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review.
Although we receive many compliments on a daily basis, we are sorry to hear that the mini-eggs was not to your taste.

However, as explained in our email, fragrances are very subjective and sent you a discount code to try a different fragrance if you so wish.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

Terrible customer service

Order N0. #UK394441
As nice as these air fresheners smell I will never order from them again. The customer service is terrible, when you purchase from them it automatically signs you up for a subscription every 3 months which I didn’t know about until the funds were taken from my account. I have since cancelled the subscription.
My mum and I between us have emailed carfume 3 times asking if I could return the products and have a refund as I’m a student and can’t afford. First time on the 2/03/26, 2nd time 5/03/26, and 3rd time 9/03/26 (2nd and 3rd from my mums phone) it’s now the 11/03/26 and still had no response whatsoever. There’s no telephone number to call otherwise I would have tried that avenue too.

2 maart 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review.

However, we have only ever received one email from you which was answered 03 Mar @ 08:44, and gave full instructions on how to return products to us for a refund.

Carfume Customer Service

Beoordeeld met 4 van de 5 sterren

I HAD I LITTLE PROBLEM JEFF SORTED IT…

I HAD I LITTLE PROBLEM JEFF SORTED IT FAST AND PROFESSIONAL. AND I WILL CONTINUE TO GET MY CARFUME FROM THEM . THANKS

23 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review and kind words.
It's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, fast delivery and a great smell

24 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 2 van de 5 sterren

Super disappointed

Super disappointed. They smell nice close up but in the car you can’t smell it at all, waste of money absolutely gutted

20 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello Amy and we're sorry to hear of your disappointment.

Please email us with the issue at enquiries@carfume.co.uk

Beoordeeld met 5 van de 5 sterren

Incredible scents!

The mini egg limited edition scent smells incredible! Very chocolatey but not to sweet but sweet enough! Highly recommend!

20 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 5 van de 5 sterren

Great!

Great smells, fast delivery!

23 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

Beoordeeld met 1 van de 5 sterren

AVOID!!!Melted the plastic on my centre air con…

Melted the plastic on my centre air con unit. Must have dripped down when doing the turn it upside every few days...as in the instructions.
I see from other comments there's absolutely no point in contacting carfume, as they clearly state they are not responsible for damages. The ingredients must be pretty toxic if they melt plastic!! I'm going to have to buy a whole section of the inside to replace the damage it's done. It's a brand new car so I'm not happy at all. I completely followed instructions.

22 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Don’t buy the mini eggs scent

I’ve bought from here before and been very satisfied but recently bought the mini eggs scent and it’s really awful! Doesn’t smell like mini eggs at all, and has a horrible fake/cheap chocolate scent to it. Sadly this company don’t issue refunds, so have had to waste these as the smell is really that bad!

20 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

We’re sorry the scent wasn't a perfect fit for you. We appreciate your honest feedback.

Beoordeeld met 5 van de 5 sterren

Smells Devine

Smells Devine and always happy with the same fragrance of one billion.
Recommend x

19 februari 2026
Review zonder uitnodiging
Logo Carfume

Antwoord van Carfume

Hello and thank you for your review, it's really appreciated.

Carfume Customer Service

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