CARGEM Reviews 550

Annyl was absolutely amazing- he was so clear with the process and really supported me with any questions I had.

I’m in love with my new car!

10/10 customer service. :)

Great work by Annyl. I recently bought an Audi A5 from CarGem and the experience was good. The whole team was welcoming from the moment I arrived. Annyl did a great deal for me on the car and made sure it was in good condition upon arrival and made sure to emphasise his support for me even after the purchase if I ever needed anything else from them.

Annyl was amazing! He made the whole process of buying my dream car smooth, stress-free, and enjoyable. Super helpful, honest, and professional. I couldn’t be happier. As well as the rest of the team, making it a comfortable environment to be around and joke about. Highly recommend.

If youre reading this comment. Call 02083641655. Ask for Diren, he works all day. He is genuinely really good at his job. Top salesman at Cargem. He done everything in his hands to look after me

Diren was excellent before you buy a car ask for DIREN

STAY AWAY FROM THESE SCAMMERS !!
Bought a car from these people. All nice and cuddly, polite and responsive before you get in there and you sit down. The guy who dealt with me was also dealing with 2 other customers as the same time. Jumping from desk to desk. Left me waiting for 30 mins,I decided to leave I had things to do. Few days later I ended up getting the car I needed. But they messed up the dvla log books with other cars. Couldn't use the vehicle for 2 weeks untill that got sorted.

Diren was super helpful, he gave me all the info I needed and was super nice and professional and delivery was super quick and I found it so much easier messaging through whatsapp rather than flicking back through emails!

I recently purchased a new MG ZS and had the pleasure of being assisted by Dhiren. From start to finish, he made the entire process smooth and stress-free. He was extremely knowledgeable about the car, answered all my questions with patience, and guided me through every detail with professionalism.

What stood out the most was his friendly attitude and genuine care , he wasn’t just trying to sell me a car, he made sure I was comfortable and confident in my choice. The delivery experience was also handled perfectly, making it a truly enjoyable moment.

If you’re considering an MG, I highly recommend asking for Dhiren , he’ll go above and beyond to make sure you have a great experience.

One of your agent diren ,he helped us to purchase the car from your agency .
He was very friendly and helpful in every aspect from the initial step to the finial stage .
He was Very approachable and we had a lots of quires during the process but he explained every details
Thank you for making our dreams comes ture.

Amazing service from Cargem, handled superb by Annyl. Definitely would recommend this place. If you come here definitely ask for Annyl!!!

Diren was amazing as always. When you call cargem Ask for DIREN. FX67

It was amazing. Staff is very welcoming and friendly the moment you walk in. Smiles all around and no one seeming down. It’s a lovely work environment as well as having amazing customer service. Would 100% recommend to people to visit this dealership.
LX68

I had a great experience at this dealership. Annyl handled everything efficiently, making the whole process smooth and straightforward.
He was friendly, professional, and very knowledgeable. I would definitely return in the future.
Thank you!

I bought a Citroen c4 grand picaso off these guys on day one of collecting, came out with airbag light on and a adblue fault They said they would sort it and was meant to have a fresh mot done aswell, didn’t get a chance to test drive it either left there at 6.45 pm. Whilst driving home the clutch was juddering really bad , I got home and rang them next morning about faults , they booked me in 2 weeks later to get problems sorted , so I carried on using the car , clutch finally bit the dust yesterday, told them this , so I’ve ordered a clutch and I’ll get it done locally, I myself so far have put new front discs , 2 new front tyres aswell , had the adblue problem sorted by a specialist cost £250 , all these things should have been checked on a pdi , they don’t want to remberse me any money whatsoever, so all these repairs will cost me over £1000 out of my hard earned money , there customer service is absolutely useless, the 3 month warranty is useless aswell, I will never ever deal with this company again , they buy there cars off bca car auction
Buyers beware and avoid