We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

After enquiring about a Golf GTI over the phone, they had it clean and ready for us to test drive the very next day. On Friday we called to confirm our interest and placed our deposit down, and by Tue... Toon meer

Beoordeeld met 5 van de 5 sterren

What such a stress free experience. Really helpful, Chris made everything smooth running and bailey was also very helpful and friendly. Would definitely recommend

Beoordeeld met 5 van de 5 sterren

Kind, friendly Chris sold me a car for a very reasonable price today, and so far so good. Transparent, approachable and fair, I would recommend.

Beoordeeld met 4 van de 5 sterren

Overall good experience. There were a couple of issues with the car but quickly resolved through the AfterSales team, top marks there. Only negative is that the issues were all things that were alleg... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's

Geschreven door het bedrijf

If you are looking for great savings on quality used cars and vans in the Rayleigh area, then you have reached the right place. Cars Under £3,000 are a specialist used car and van dealer based in Essex. We are proud to offer you a first class customer service and very competitive pricing, so please browse our stock list. At Cars Under £3,000, we stock a range of used cars and vans to suit all budgets and lifestyles so we are sure to have the right car or van for you. If you are looking for a second hand car or van in Rayleigh, then don't delay, call us today. In order to offer cars and vans to suit everyone we make sure that we update our stocklist regularly. It is therefore always worth giving us a call, even if you don't see what you are looking for on our website. We offer advice on vehicles and vehicle maintenance and our friendly staff will go the extra mile to guarantee that you receive the advice and support you need. At Cars Under £3,000 we don't just sell cars and vans, we do everything possible to get you on the road with your perfect vehicle. Why not come along to our dealership in Rayleigh? We look forward to meeting you!


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 80% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,7

Alle reviews

(1.222)

137 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

You'd think that after a car has been…

You'd think that after a car has been sitting on their lot for over a year, the dealership would jump at the chance to speak with an actual interested buyer. Apparently not.

When I first called with a simple question, they told me they "didn't have time" to check. So I called back, politely pointing out that maybe they should try a little harder to move a vehicle that's been collecting dust for that long. This time they said they'd look into it and get back to me. They never did.

Before you buy from any dealership, consider this: if they're not even willing to return a call from someone ready and willing to purchase a car from them, how much effort do you think they'll put into helping you after the sale—when you actually have a problem?

It's a pretty clear red flag for what their customer service will be like down the road

12 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you for your review. We are sorry that you feel disappointed by your contact with us.

For clarity, you did not purchase a vehicle from us, and therefore your comments relate only to an initial enquiry rather than any sales or aftersales experience. We are an established dealership with a strong reputation for customer service, and we do not believe this review is a fair reflection of our business as a whole.

Our team works hard to assist all customers, both in person and over the phone, but at busy times there can occasionally be delays in responding to enquiries.

While we regret that your experience did not meet your expectations, we do not agree that it is representative of how we support our customers.

Beoordeeld met 5 van de 5 sterren

Made a breeze by Bailey

After a horrible experience at a previous dealership carsunder 3000 was amazing. Bailey spoke to me via the phone the day before, explained what would happen and the next day met me at the dealership and made things a breeze, small things like mindless chatter on test drive made me at ease and truly was a great experience made all the better by Bailey.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Think twice

I would strongly advise anyone to think twice before buying from Cars Under 3000.
I purchased a car from them in July 2025 and paid an extra £500 for a warranty, believing it would give me peace of mind. Fast forward just seven months and the car is already having serious issues, going into limp mode.
When I bought the car, I was told if there were any problems I could bring it back to them. Now that there are problems, they suddenly don’t want to look at it. I was told to take it to Halfords, as they are apparently the approved garage for the warranty — but they can’t carry out the required work. Then I was told any VAT-registered garage could do the repairs. Still no progress.
Cars Under 3000 said they would call me back to resolve this. I’m still waiting.
At this point, it feels like I paid £500 for a useless piece of paper and a car that only lasted seven months before developing faults. Extremely disappointing experience and very poor aftercare. Once they’ve got your money, don’t expect much support.
Would not recommend.

24 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Hi Kevin,
We’re sorry to hear you’re experiencing an issue.

To clarify, this is a used vehicle purchased in July 2025, and the fault you refer to has occurred around 7 months after purchase. At this stage we have not been provided with a diagnosis, mileage covered since purchase, or details of the cause of the issue.

This is exactly why we recommend taking out a warranty. The £500 warranty you purchased is provided and administered by the warranty company, and any diagnosis/repairs must be arranged directly through them, in line with the policy documentation supplied at purchase.

If Halfords are unable to carry out the work, the next step is for the warranty provider to authorise an alternative repairer and approve the claim.

We replied to your email and attempted to contact you by phone/WhatsApp to explain the correct process; however, we have not been able to engage with you.

Please contact the warranty company directly using the details on your policy documents to progress your claim.

Cars Under 3000

Beoordeeld met 5 van de 5 sterren

Great experience buying a used car…

Great experience buying a used car here. Chris was great. Really helped without being pushy or putting on any pressure. He didn’t use the hard-sell at all but used his knowledge to help and advise.

21 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Laura

Beoordeeld met 4 van de 5 sterren

Helpful and quick

Although there have been a few issues with my car, the team were very helpful and resolved everything quickly. Rik made the process smooth and stress-free.

17 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Lily

Beoordeeld met 5 van de 5 sterren

Fantastic!!!!!

Such helpful, friendly staff - makes purchasing a car so easy.
Dean was fantastic couldn’t recommend enough!!!

15 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Bethany

Beoordeeld met 1 van de 5 sterren

After sales is awful

After sales is awful. Would not trust them to fix your car.
Actually causes more problems to my car and did not fix the radiator that needed replacing, but forced a brake fluid cap onto coolant tank instead.

9 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you for your review Tiffany. We’re sorry to hear how frustrated you’re feeling and understand how upsetting vehicle issues can be.

We have discussed this matter with you directly. The vehicle was supplied eight months ago, and the clutch concern has been assessed by both ourselves and the warranty provider, who have confirmed it is considered wear and tear and therefore not covered.

Regarding the additional comments raised, we have no evidence or records to support that incorrect or unsafe repairs were carried out. We always act in our customers’ best interests and follow standard workshop procedures.

We remain happy to review any independent report should you wish to provide one.

Kind regards,
Cars Under 3000

Beoordeeld met 5 van de 5 sterren

Have used these guys many times and…

Have used these guys many times and never had anything but amazing service and kind and helpful staff members! Highly recommend for high quality, reasonably priced cars.

16 januari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Sophie !

Beoordeeld met 5 van de 5 sterren

Easy process

Such an easy process, great car at a reasonable price. Staff were great help!

1 februari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Molly !

Beoordeeld met 1 van de 5 sterren

THEY DO NOT HAVE LOG BOOKS!!!!!

THEY DO NOT HAVE LOG BOOKS!!!!!
Whilst the staff and manager are friendly and happy to help, the teenager who was helping us, never seemed available. next the car we looked at had some significant damage that appeared to be where someone had tried to steal the car, apprently they had not noticed parts of plastic missing and the huge scratches but they will fix it. so we continued, service history a little dodgy but not their fault. when we was ready to pay my husband asked for the log book first he already had asked if they had one. The teenager proceeded to give my husband a piece of paper. Obviously my husband explained that is not a Log book and that he would be unable to tax the car. The teenager tried to state that it was but go to the post office to tax it which you can not do without the v5 number ON THE LOG BOOK! He offered to tax the car for us but too much didn't add up at this point so walked away. Apparently this also happened with my daughters boyfriend. NO LOG BOOK! This is why they are happy to tax the car for you but you have to pay the tax. You have to order the log book, which then means you wait months for a new one and you have to pay for that. In all the years of buying cars we have never come across this.

30 januari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you for your feedback Dannie
We’re sorry to hear you were unhappy with your experience. Some vehicles we source do not always come with the V5 log book at point of sale, as they are purchased from suppliers where this document is not always present. While not ideal, this is a legal and common process, and a DVLA V62 form allows the new keeper to apply for the V5 and tax the vehicle immediately, including at selected Post Offices.

We did offer to tax the vehicle on your behalf and to rectify the cosmetic trim issue prior to purchase. Our team also stayed after hours to assist and explain the process.

We respect your decision not to proceed and appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Made the purchase of my new car an easy experience. Very friendly without being pushy. Left to look over the vehicle with no rush. Couldn't be happier.

25 januari 2026
Review zonder uitnodiging
Logo Carsunder3000

Antwoord van Carsunder3000

Thank you Ben !

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer