Case Furniture Reviews 

381
•
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel

Geschreven door het bedrijf

Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

381 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,3

Alle reviews

(381)

5 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great item

Great item, step-stool/table. Clever idea well executed. Met our needs exactly and I don't know of another similar product. Great quality. Delivery communication was excellent. Would happily buy again from Case Furniture

11 juni 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi David,

Thanks for taking the time to leave this review! We're glad to hear that you're enjoying the stool, and enjoyed our service.
Hope to hear from you again in the future.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great quality furniture

Great quality furniture. Very fast delivery for the items in stock. We purchased 2 garden armchairs and they arrived in a matter of days. Good communication from Case Furniture on delivery time.

4 juni 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi Jen,

We're glad to hear you enjoyed our service, thanks for leaving a review. Hope you enjoy your armchairs!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

I purchased a Robin Day chair from Case…

I purchased a Robin Day chair from Case after a Google search as John Lewis didn't have it.
I knew upfront it was delayed but there was excellent communication throughout and when the chair arrived it was excellent.

26 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi Peter,

Thanks so much for taking the time to leave a review! We're happy to hear you had a great experience with our team, and that you're enjoying the chair.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Superb service and great product

Superb service, quick responses, moved our delivery up as we needed the stools earlier. And the product is also great, we searched hours trying to find the right product, and these fit the bill, and are great quality.

25 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi Suzanne!

Thank you for taking the time to leave us a review! We are happy you're enjoying your stools, and are glad to hear your had a great experience with Case.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

675 chairs

Great product (675 chairs) and excellent service from Case.

25 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Thank you for taking the time to leave a review, we appreciate the feedback. We are glad that you had a great experience with Case.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Absolutely beautiful dining chairs…

Absolutely beautiful dining chairs which Case customised for us as we provided the fabric instead of using their custom fabric choices. Superb customer service!

18 mei 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for taking the time to leave a review, we appreciate the feedback. We are glad that you had a great experience customising your furniture.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great service & product

Great service & product
- Communication was great from order and update emails were the right amount between absent & overbearing. Delivery was hassle free, and assembly was straight forward. A little pricey for a veneered table top however quality of finish is excellent.

12 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi David,

Thank you for your thoughtful review, we will pass on your comments to our sales team.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

The side tables we bought were perfect…

The side tables we bought were perfect and the most perfectly packaged too. Throughout the process, there were no hitches, just great service.

12 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hi Oliver,

We really appreciate your feedback, hope to hear from you again in the future.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great products

Great products, excellent service.

10 mei 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Thank you for your 5* review.

I am pleased to hear you're happy with your experience with us.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Eos outdoor furniture

We placed a large order for outdoor furniture which included sofa’s, chairs, sun beds and stools. We had a problem with a chair that was rectified promptly and efficiently. A trusted company to use again. Thank you for looking after us.

10 mei 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for your review. We are pleased to hear you're happy with your experience with us.

We hope to hear from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Excellent chair and customer service!

I ordered a beautiful 675 chair through Case, and the process was great from start to finish. The chair ended up being ready for dispatch immediately after ordering, and the team at Case were very helpful in delaying dispatch until after I moved to deliver my piece. It arrived in perfect condition thanks to excellent packing. I highly recommend ordering from Case and will do so again myself in the future.

27 april 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Thank you for taking the time to leave a review, we appreciate the feedback. We are glad that you had a great experience with Case.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Having visited Case Furniture website

Having visited Case Furniture website, we visited their showroom- office to see the piece of furniture we wanted. We were received by a very friendly and well informed retail and trade manager.
Following the purchase, the delivery and assembly, all went smoothly and in the agreed time.

7 april 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hello John,

Thank you for your review. We are pleased to hear you're happy with your experience with us from start to finish.

We hope to hear from you again soon.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Beautiful furniture, great company to work with!

Incredibly helpful, accommodating, and communicative staff! I was moving house around the time of my order, and Anna/Martha went above and beyond to schedule (and-reschedule when dates changed!) my delivery. The desk I ordered is beautiful and well-made -- looks great in the office. Would highly recommend.

7 april 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Hello Jillian,

Thank you for taking the time to leave a review, we appreciate the feedback. We are glad that you had a great experience with Case. Your comments have been passed on to Anna and Martha.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Top Quality and Top Service

Super pleased with the table we purchased the install team were professional and courteous and did a great job !

6 april 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for your 5* review.

I am pleased to hear you're happy with your experience with our install team.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

First class service and products

We had excellent service from Case in both the delivery and the showroom. We are very pleased with the products we bought and look forward to many years use.

6 april 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for taking the time to leave a review, we appreciate the feedback. We are glad that you had a great experience with Case.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

AMAZING Garden Furniture

AMAZING Garden Furniture - so lovely to deal with the people at Case and delivery was quick and easy. Have done lots of research and think the Case outdoor EOS range is really good quality and value.

6 april 2022
Review zonder uitnodiging
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Antwoord van Case Furniture

Thank you for your review Alison, it is much appreciated.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from start to finish

Fantastic service from start to finish. I was kept well informed of my order and the product was delivered and assembled with all rubbish removed by a very friendly delivery team. The product looks great and appears to be good quality.

28 maart 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Hi Stewart,

We really appreciate your feedback, hope to hear from you again in the future.

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

great product and great customer…

great product and great customer service.
enjoying my chair

19 maart 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for your feedback. We are glad to hear you like our products as much as we do!

All the best,
Case Furniture Team

Beoordeeld met 5 van de 5 sterren

Great service from Case

Great service from Case. Quick responses to queries and fast delivery for the Eos table and chairs. Table was built by the delivery team and ready to use!

16 maart 2022
Review zonder uitnodiging
Logo Case Furniture

Antwoord van Case Furniture

Thank you for your review, we hope you are enjoying using your Eos furniture in the sun!

All the best,
Case Furniture Team

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