Excellent customer service, asked when an item would be due back in stock to find it wouldn’t be produced again to then finding one last one left in the store. Was sent out for delivery a few hours la... Toon meer
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Excellent customer service, asked when an item would be due back in stock to find it wouldn’t be produced again to then finding one last one left in the store. Was sent out for delivery a few hours la... Toon meer
Bedrijf heeft geantwoord
5 Cashmere Cardigans arrived beautifully wrapped and in pristine condition after 4 days we bought them online! Thank you Charli
Bedrijf heeft geantwoord
The first dress I ordered (the Solange in washed blue - which is stunning btw!) had faulty stitching, I only realised once I was wearing the dress. Julie from customer services was really helpful... Toon meer
Bedrijf heeft geantwoord
Absolutely awful company, do not waste your money. I bought a ‘white fox’ shorts and T-shirt set, that looked lovely online. When it arrived it was very clear it was a fake and very poor quality r... Toon meer
Bedrijf heeft geantwoord
NOT affiliated in any way with: CHARLIE LONDON - CHARLIELONDON - CHARLYLONDON https://uk.trustpilot.com/review/charlylondon.com ______________________________________________ We are 100% UK Based | Fast Customer Service | UK Customer Support 0203 576 5419 | Easy Returns | Trusted Reviews | Established 2008 | estore@charli.co.uk
Building One, Textile House, Cline Road, N11 2LX, London, Verenigde Staten
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It's a solid 4
Customer service is good, but not perfect, i tried to call the store 12 times and no one answered. But I finally reached them by email, Camilla is very nice and attentive.
i ordered Alexa asymmetric jumper in moonbeam, it's pretty but doesn't look like 120fr i spent on it, It's clear polyester, to me it looks like a towel, I'll just use it as a home clothes but still pretty, i recommend to buy it if you're from London, better check by yourself and it would be easier to send back, for me sadly It's too expensive to do that.
I'm pretty sure this store have a lot of better items, I could give it another try if not the delivery
I have always been happy with my purchases from Charli and all deliveries have gone smoothly. This time was different in that I had a major and frustrating delay receiving the package. This was not the fault of Charli rather the EU country where I was receiving. I musst say that Camilla in customer service is the best representative that I have dealt with in years. SHe was professional and diligent in getting this to a happy conclusion! Thank you Camilla!
Beautiful product , soft and well fitting
Love all the items I ordered - gorgeous material, brilliant price, sizing excellent - can’t wait for more items to be added to website.
Lovely jumper, excellent quality nice, soft material does not irritate the skin, good overall fit keeps me cosy and warm on the colder days very happy with my purchase
I'm a UK10-12 slight oversized look but not too much
Quick delivery ,easy no hassel returns ,great styles, so soft, love everything
I ordered two jumpers and a shirt which were delivered super quickly, thank you. The quality is excellent and the colours accurately shown on line. The jumpers are beautifully soft and comfortable to wear (after I had removed the very scratchy labels at the back neck!). I’d have liked them a couple of inches longer really but I’ve layered them with longer shirts and they are work well like that. I’m looking at more items.
I really like the D**r inspired print this company do, and can’t really find it anywhere else. I bought a dress 2 years ago in this print and the strap was coming away. Had to fix it myself due to stock issues. I have worn it a lot but quality not great. Have just bought a shirt in the same print and the material is thin, it will be good for holidays but again not great quality for the price. Finally I have one of their £45 long cardigans. Much looser knit than I was expecting but I liked the length of it. Sadly I have now found it elsewhere at a fraction of the cost. Charli have an interesting selection of clothes but on the whole I find them overpriced for the quality.
Beautiful jumper and very pretty colour
I love charli clothing
Can’t wait for my next purchase

Antwoord van Charli
I am in love with every item received from Charli! Great quality and lovely fit.

Antwoord van Charli
Lovely products - such soft fabric and a really versatile knit. Well priced, prompt delivery. Love Charli stuff!

Antwoord van Charli
I rarely write reviews but after two recent purchases, I felt I should comment on how impressed I am! I bought a dress and co-ord set in my first order and can’t believe how the one size fits so well. The items are so comfy and I’ve had lovely compliments about the colours.
Within days, I made a second order and again I’m impressed - fast delivery, lovely items and great value for money.
My new favourite retailer : )

Antwoord van Charli
Lovely clothes, good communication about an out of stock item. Quick shipping

Antwoord van Charli
Absolutely love my purchases from Charli. Great quality and design. Online purchase was easy and arrived on time. Have always had super customer service when necessary. Highly recommend

Antwoord van Charli
(From Mrs Ferguson)
This beautiful dress is one of those dresses that makes you feel amazing the minute you put it on. The material is a good weight to make it hang really nicely and the underarm cutaway is perfect and very bra friendly. Just fits really well, effortless elegance - at an amazing price point - love it!

Antwoord van Charli
Always the best clothing and great service

Antwoord van Charli
Lovely clothes, stylish and comfortable. I had a couple of returns, these were handled with great customer service.

Antwoord van Charli
As always item arrived on time, carefully packed and is a beautiful, well made item of clothing. A great colour and perfect for cool summer evenings when a bit of warmth needed. Charli is one of my favourite retailers. Never disappoints.

Antwoord van Charli
Always find Charli London a super company to buy from. Items are as described and true to images. Very easy to deal with. Super fast delivery.

Antwoord van Charli
Popped in Saturday to look for a wedding outfit, greeted by the lovely ladies who work there. After trying on various outfits I can away with a beautiful dress. The style advice was second to none. I’m a very happy customer and will be sure to return.

Antwoord van Charli
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