I want to give the highest praise to Holly Hoy for making things so easy! She answered all my questions helped me fill in forms and explained things so I could understand what was happening. Please gi... Toon meer
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Lees wat reviewers zeggen
It is with great pleasure that I write this review about Kyle Dykchoorn, a mortgage specialist at HomeEquity Bank, who helped me secure an affordable second mortgage! Working with him—and receiving hi... Toon meer
Our representative, Mike Wells, is most deserving of a five star rating. The whole idea of reverse mortgage funding was foreign to us, as was the process. Mike walked us through every step (more th... Toon meer
My experience was great. Richard constantly kept in touch, was very thorough with explaining the whole process and with answering our questions with no hesitation whatsoever. There is no doubt in my m... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.
CHIP Reverse Mortgage: There's No Retirement Like Home
Geschreven door het bedrijf
- The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.
Learn More About the CHIP Reverse Mortgage
Contactgegevens
Royal Bank Plaza, South Tower, 200 Bay Street, Suit 3500, M5J 2J1, Toronto, Canada
- 1-866-758-2447
- info@chip.ca
- chip.ca
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Service
23 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Robert, thank you for your positive review. Providing great service is always what we strive for, and we’re glad to hear you were happy with the support you received.
Sincerely, HomeEquity Bank Client Relations.
hey were very helpful and did not push…
They were very helpful and did not push me into signing.
22 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Glenna, we’re glad to hear you felt supported and were able to make your decision without pressure. Helping clients feel comfortable and informed is exactly the kind of experience we strive to provide.
Sincerely, HomeEquity Bank Client Relations.
Our HEB agent Adam was professional
Our HEB agent Adam was professional, courteous and prompt in answering all our questions. I would recommend highly recommend him to anybody seeking a reverse mortgage option. Thank you Adam
17 mei 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi John, thank you for your positive review. Professional, courteous, and responsive support is what we aim to provide throughout the process, so we’re glad to hear Adam delivered that experience. We truly appreciate your recommendation.
Sincerely, HomeEquity Bank Client Relations.
Reverse Mortgage with Home Equity Bank
From the start, I received kindness and complete information. All my queries were answered clearly and the process was easy to understand. My application was handled very speedily and the funds were made available just as quickly. I cannot emphasize enough how much I was put at ease and treated with great respect and consideration. I recommend the Home Equity Bank without any hesitation. Thank you.
11 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Francine, thank you for your positive review. Kindness, clear answers, efficiency, and respect are all qualities we strive to bring to every client experience, so we’re glad to hear you felt informed, at ease, and well supported throughout the process. We truly appreciate your recommendation.
Sincerely, HomeEquity Bank Client Relations.
Great staff support
The process was a little complicated but the assistance from Mike Wells was excellent as he guided us through every step
23 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Catherine, thank you for your positive review. When a process feels complicated, clear step-by-step support becomes especially important, and that is exactly the kind of guidance we strive to provide. We’re glad to hear Mike’s assistance helped make the experience manageable.
Sincerely, HomeEquity Bank Client Relations.
Great experience!
Agnes was very professional, friendly and courteous. Everything happened when she said it would (even earlier in some cases!) I can't imagine the process going any better. Highly recommended.
11 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Mike, thank you for your positive review. A smooth, professional experience that meets or exceeds expectations is exactly what we strive for, so we’re glad to hear Agnes helped make the process go so well.
Sincerely, HomeEquity Bank Client Relations.
The information provided was precise…
The information provided was precise and contact time was almost immediate
19 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi John, thank you for your positive review. Precise information and prompt communication are qualities we work hard to provide, so we’re glad to hear you received timely contact and clear details throughout your experience.
Sincerely, HomeEquity Bank Client Relations.
Experience was fast and efficient…CHIP…
Experience was fast and efficient…CHIP representative was patient and understanding about my decision to
secure the loan.
19 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Penelope, thank you for your positive review. Fast, efficient service paired with patience and understanding is the kind of experience we strive to provide, so we’re glad to hear the process felt supportive and easy to manage.
Sincerely, HomeEquity Bank Client Relations.
Very informative asked lots of…
Very informative asked lots of important to be able to help me.Alswo very well informed.
15 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Darlene, thank you for your positive review. Providing clear, informative support that helps address each client’s needs is something we strive for, so we’re glad to hear this came through in your experience.
Sincerely, HomeEquity Bank Client Relations.
Kyle made our experience worth a great…
Kyle made our experience worth a great review. He answered all of our question, concerns,with patients and he explained issues we would have never considered. He was quick to return phone calls and explain the process very professionally and made us feel confident about the decision to use a chip reverse mortgage. He was always able to clarify our toughest question questions. The whole process was seamless.
19 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Dan and Diane, thank you for your positive review. Patient answers, professional explanations, and a seamless process are exactly what we strive to provide, so we’re glad Kyle helped you feel confident in your decision from start to finish.
Sincerely, HomeEquity Bank Client Relations.
My experience was great with great…
My experience was great with great support.
19 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Don, thank you for your positive review. Providing great support throughout the experience is what we strive for, so we’re glad to hear your experience with our bank was so well received.
Sincerely, HomeEquity Bank Client Relations.
Kyle was great
Kyle was great! He made everything so clear and understandable. Getting the Chip mortgage has given us peace of mind and allows us to travel again.
11 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Coll, thank you for your positive review. Making information clear and understandable is a priority in the experience we strive to provide, so we’re glad Kyle’s support helped bring you peace of mind and greater flexibility.
Sincerely, HomeEquity Bank Client Relations.
With much gratitude to Christian and his team
I recently reached out to HEB for guidance in understanding a reverse mortgage. I had the great good fortune of meeting Christian who walked me through the process with professionalism and a kind understanding of the importance of making the right decision. As I went through the process, he was always available for any additional questions or concerns. He walked the paperwork through the system to expedite my reverse mortgage as quickly as possible. Overall, it was a great experience with a very successful conclusion thanks to Christian and his team. I'm most grateful for all his knowledge, help and guidance.
18 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Cathy, thank you for your positive review. Professional guidance, availability for questions, and support through important decisions are all qualities we strive to provide, so we’re glad Christian and his team helped make your experience smooth and successful.
Sincerely, HomeEquity Bank Client Relations.
Ali Sultani was a great help and honest…
Ali Sultani was a great help and honest from beginning to end. He was able to assist in answering any questions or concerns I had. I will definitely recommend CHIP Reverse Mortgage to anyone who asks about it.
18 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Maria, thank you for your positive review. Clear, honest guidance and support from beginning to end are qualities we strive to provide, so we’re glad to hear Ali was able to answer your questions and concerns. We truly appreciate your recommendation.
Sincerely, HomeEquity Bank Client Relations.
Advisor i dealt with was excellent
9 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Daryl, thank you for your positive review. Providing an excellent advisor experience is always what we strive for, so we’re glad to hear this came through in your interaction.
Sincerely, HomeEquity Bank Client Relations.
I felt with Van who was amazing
I felt with Van who was amazing. He put me at ease with all the legalities and made the process simple and easy to understand.. he also has a great sense of humour
12 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Pat, thank you for your positive review. Helping clients feel at ease while making the process simple and easy to understand is exactly the kind of experience we aim to provide, so we’re glad Van’s support stood out to you.
Sincerely, HomeEquity Bank Client Relations.
The CHIP rep was super great to deal…
The CHIP rep was super great to deal with and explained and answered any questions asked
8 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Gayle, thank you for your positive review. Clear answers and helpful conversations are key parts of the service we strive to deliver, so we’re glad to hear your questions were addressed and that you had a great experience throughout.
Sincerely, HomeEquity Bank Client Relations.
Français je ne parle pas anglais
Français je ne parle pas anglais
Ça ne fonctionne pas du tout
16 juni 2026
Review zonder uitnodiging
Already filled out Friday.
15 juni 2026
Antwoord van CHIP Reverse Mortgage
Hi Nanci, thank you for your positive review! We appreciate you taking the time to share your feedback, as client input helps us continue improving the experience we strive to provide.
Sincerely, HomeEquity Bank Client Relations
From start to finish our dealings with…
From start to finish our dealings with Agnes could not have gone smoother !
Her kindness and more importantly, her patience with our multiple questions was very much appreciated, especially with 2 seniors who may be not all that familiar with todays technoligy.
From start to finish, the whole process was much easier as expected.
Thanks Agnes for everything !!!
Kind regards,
Eric and Jeanine
5 juni 2026
Review zonder uitnodiging
Antwoord van CHIP Reverse Mortgage
Hi Eric, thank you for your positive review. A smooth, supportive process made easier through kindness and patience is exactly what we strive to provide to our clients, so we’re glad Agnes helped make things easier from start to finish. We truly appreciate your kind feedback.
Sincerely, HomeEquity Bank Client Relations.
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