CHUUG Reviews 

I love the ads, and the mug is great. The only issue I have had is the different packaging across multiple orders. My first order came with each mug boxed. In the second, larger order, the mugs came in bubble wrap instead of the gift box. It is possible that I missed a click for a gift box. The mugs themselves are great-looking, and I am looking forward to giving them to the guys as a Christmas present.

Still haven’t received my two tankards and I ordered them about a month ago. May not be a company issue, but just shipping and customs. However, since I’m being asked to rate how I like my tankards when there isn’t a delivery confirmation, I think it’s a little premature. Hopefully I’ll have something better to write when I receive them.

I haven’t received my item yet. My app says waiting for details. Ordered 2 on August 31st 2026

I was hoping beyond hope that this beautiful tankard was real and not AI. This is the best drinking vessel I own bye far, I’m so glad I bought a pair !!

Absolutely brilliant. Proper craftsmanship.

I had a problem with my order and was overwhelmed at how quickly and efficiently my query was resolved (Thank you Grace). How refreshing my experience with Chuug was in an age where, so often, customer service is at best poor and at worst diabolical.

I will definitely be ordering from Chuug again.

Haven’t been able to enjoy it yet stop receiving notification emails about the delivery. I don’t know if it was sent to the wrong address order number 476791 August 26, 2026 the address it was supposed to have been shipped to is 462 Harper St. JESUP, GA 31546. Please please get back with me.

What an amazing drinking vessel. Plucked straight out of Norse mythology. Ordering was simple, and delivery was very efficient.

Looks fantastic,well happy 😊

This mug is a unique piece that gets lots of good comments. I bought one for myself and one for a friend, and will probably buy more in the future.

Great products and customer service. Beautiful pieces

I came across their incredibly creative ad and decided to give these mugs a try, and I’m SO glad I did! I bought two for my husband, and he absolutely LOVED them! He loved them so much that he’s now asking me to order some for his brother in Australia.

The mugs are beautifully made, unique, and even better in person. They make such memorable gifts. I’ll definitely be buying more!

And I have to give a special shout-out to their international shipping service. We’re in California, and the shipping experience was fantastic! I received detailed tracking updates that let me know exactly where my package was along the way. Talk about peace of mind!

If you’re thinking about buying these, DO IT! You won’t regret it. These mugs are spectacular and guaranteed to make someone smile!

The item is well made. The bag to keep it in is also good quality. The information on how to look after it was informative. I liked it so much I ordered another one.

Can’t lie when I first saw these I was skeptical, but I kept seeing them online. I genuinely liked these look of them, sooooo…… i impulsively bought 3 because I couldn’t choose which one I liked more. It did take about a month to get it here in the USA. The only issue I have is everyone knows beverages go down smoother & faster in a mug than a can, so ;)

The best, keep everything nice and cold

Not impressed. Never received them

2 days of use....the plastic screw component detached from the metal cup...looks to have been glued in but must have been looking to save glue in the day mine were made. Thought these woukd be better quality for the price.

Nice mug, but took way too long to receive. Very poor tracking.

Bought as a birthday present arrived on time beautiful hand crafted item i already have one which everyone admires easy to order