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CHUUG Reviews 

1.386
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful craftsmanship! Well packaged for a trip across The Pond. Thank you gentlemen. My father will love chuuging his home roasted coffee in this Chuug Muug! Update: The sad truth is tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Top quality, arrived well ahead of the planned delivery date which is a bonus and one less thing to stress before my wedding. Brought these for my grooms men and grooms lady as a thank you gift, thoug... Toon meer

Beoordeeld met 4 van de 5 sterren

I ordered six V3 in each of the different wood and handle color combinations. Some slight blemishes on some of the wood, and some of the handles are slightly piling but otherwise arrived in good shape... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought 2 chuug tankards which are absolutely stunning unfortunately one was scratched however chuug has been in touch and is replacing it for me as it is a Christmas present. Can’t fault the custome... Toon meer


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(1.386)

607 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Bought for my son

Bought for my son, for the birth of his first child, not yet arrived so not presented yet but product looks great and construction updates were really good, bought two because of price reduction and haven't yet decided what to do with the second! Delivery was prompt.

8 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Martin,

Thank you so much for your lovely feedback! We’re so glad to hear that you’re happy with the product and found the updates helpful. We really hope that your son loves it. Your support and kind words truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Chuug V3 wooden drinking mug.

Saw the Chuug V3 advertised on Facebook and liked it so much I ordered two: one for me, one for my son. Chuug kept in touch throughout the process; they said it would be built from scratch and so would take a while to complete the order, but I got regular email updates saying “it’s being made”, “it’s passed QC”, “it’s on its way” and so on. Just taken delivery of it and still love the look of it. Feels great in your hand and I’m sure it will be a talking point when I wheel it out to have a few beers in it with friends.
Really quirky product, but still a quality item; I really recommend getting one.

7 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exactly as advertised

Exactly as advertised. A quality product so delivery takes a little time. They are worth the wait. I've bought a few for some mates and they love them. Perfect gift.

4 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Rob,

Thank you so much for your lovely feedback! We’re so glad to hear you’re happy with the quality and that your mates love their chuugs too. Your support and kind words truly mean so much to us.

Kind regards.
Grace

Beoordeeld met 5 van de 5 sterren

Excellent buy

I ordered 3 in different shades and I am delighted with each one ☺️ im sure my family will love these Christmas gifts x

4 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Mrs. Mccready,

Thanks so much for sharing your lovely feedback with us! We’re so glad to hear that you’re delighted with your chuugs, and we’re also hoping your family will love theirs just too.

Kind regards,
Grace

Beoordeeld met 2 van de 5 sterren

Great looking tankards shame about the build quality

Ordered 2 tankards. Look great however after one wash (of the detachable liners) in the diswasher (the blurb says specifically they’re dishwasher safe) the piss poor plastic threaded connector cam away from the liner of one of them rendering it virtually unusable.

6 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sterling product and service

Sterling product and service. Staff very helpful.

4 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Tom,

Thank you so much for the lovely feedback! We’re so happy to hear you’re pleased with both your chuug and our service. Your kind words and support truly mean a lot to us!

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Extremely content!

Very enjoyable to work with, quick responses to my questions.
Made me feel I was with them with every CHUUG they made for me.

The trip across the pond, make sure you have enough time, if it is a gift for somebody or a special occasion.

I did not have any special location or birthday. So everything worked out well for me. Very pleased with how everything looked, just as it was online. I like all 3 colors of wood, I only had the charcoal handles. Possibly the next version I'll purchase ones with the lighter colored handles.

Personalized medallin, maybe it could be larger.
However each medallion/CHUUG I purchased looks really, really sharp. I am glad to have purchased my CHUUG's!!!

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Like I've been missing something that…

Like I've been missing something that is now filled.This mug 🍺 hope to be the one mug for the price.cheers

4 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Dem,

Thank you so much for sharing your amazing feedback with us! We’re so happy to hear that your chuug has filled that missing spot! Your support and kind words truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Arrived nicely packaged

Arrived nicely packaged. Look awesome and are great to drink from. Will be looking in to sending some as gifts.

2 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The fact I have this review indicates…


Update: the mugs arrived and they are very nice I look forward to enjoying them .be prepared to wait for an extended period to receive.The fact I have this review indicates even Chug thinks I have these mugs but alas still no mugs yet.ordered mid August still waiting on 3 mugs .with a custom single letter pendant there really isn’t much custom on the order.all someone has to do is affix the correct letter from a bin full of those letter badges.frustrating waiting and difficult to track order with shop

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Be patient it’s worth the wait

Quick delivery and great product 🍻✌️

2 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Jim,

Thank you so much for your kind words! We’re so happy to hear that your order arrived quickly and that you’re loving your chuugs. Your support truly means so much to us!

Kind regards,
Grace

Beoordeeld met 1 van de 5 sterren

Ordered 2 on August 12 and August 17

Ordered 2 on August 12, still haven't received them. Made the mistake of ordering 2 more on August 17, haven't even shipped yet. God only knows when those will arrive. Ridiculous amount of time. I've received custom items from China in a third of the time.

3 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Blair,

Oh no! We’re really sorry to hear that you haven’t received your order yet, and we understand how frustrating and disappointing this must be, especially if you also accidentally placed an additional order for two more chuugs on August 17.

When you have a moment, could you please get in touch with us at info@chuug.com? We’d be more than happy to check the status of your orders and look into this for you.

Please rest assured that you’ll receive everything you’ve paid for, and we’ll do our best to get this sorted for you.

Thank you so much and we look forward hearing from you soon.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Great product bought for my friend who…

Great product bought for my friend who is getting msrried Saturday. Toats going to be good fun.

3 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Paul,

Thank you so much for the lovely feedback! We’re so happy you chose a chuug for your friend’s special day. Your support truly means so much to us!

Kind regards,
Grace

Beoordeeld met 3 van de 5 sterren

Unhappy with quality control

One of the mugs stainless inner liner was not centered in the mug. It looks bad and I do not want to use it. The stainless rim hangs over one side and does not cover the other. It needs to be fixed or replaced. I ordered two mugs, one was perfect. The other is not and I want to see about replacing it.

1 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Qualityjc,

Oh, we’re truly sorry to hear that your chuug arrived with an issue. I understand how disappointing this must be, especially since you can’t use it at the moment, and we’re very sorry again for this experience.

No worries, we’d be happy to make this right for you. When you have a moment, could you please get in touch with us at info@chuug.com with your order number, full name, or email address used for your order? We’d be happy to assist you further with this. We certainly don’t want you to be left with a chuug that you’re unable to enjoy.

Thank you so much and we look forward hearing from you soon.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Customized and still delivered to US in…

Customized and still delivered to US in less than a month. Mugs are even more impressive in person! Well packaged and protected, my products (I bought 3 of them) all arrived without a scratch.
These are amazing gifts. Highly recommend them.
PS I also bought 1 for myself! Best thing I ever did!

1 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Tim,

Thank you so much for the amazing feedback! We’re so glad to hear your three chuugs arrived safely in the US and that you love them even more in person! We’re especially happy you decided to treat yourself to one too. Your kind words, support, and recommendation truly mean so much to us!

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Fantastically presented gift

Fantastically presented gift that will thrill our good friend that we have purchased the tankard for! Now we have one each (3) ! Love the quality and unique style, and the hidden fact that it holds over a pint! But don’t tell your landlord!!

1 september 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Dean,

Thank you so much for the fantastic feedback! We’re so happy to hear you love the quality, unique style, and presentation of your chuugs. We hope your good friend enjoys theirs too! Your support and kind words truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Sending Love from Edmonton Alberta…

Sending Love from Edmonton Alberta Canada just received my 2 vessel mugs and I’m beyond happy with the purchase. Loved the stamped package and can’t wait to cheer on my favourite hockey team with them!!! Thank you so much🍻

31 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Cliente,

Thank you so much for sharing your lovely feedback with us! We’re so happy to hear that your chuugs arrived safely in Canada and that you’re loving your purchase. Your support and kind words truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Exceptional

These Chuugs are exceptional! They look so classy and are practical to clean. As this one was a present, I will probably buy myself one next.

26 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Rose,

Thank you so much for the lovely feedback! We’re so glad to hear you’re enjoying your chuug and love how classy and easy to clean it is. Your continued support and kind words truly mean so much to us.

We're so excited to craft another one for your soon.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Made to order and delivered from the UK…

Made to order and delivered from the UK to Australia in a month.
Excellent Service and well worth the purchase.
The product is even better looking in person, an amazing gift or personal endulgance. Highly recomend.

31 augustus 2026
Review zonder uitnodiging
Logo CHUUG

Antwoord van CHUUG

Hi Peter,

Thank you so much for your lovely feedback! We’re so happy to hear that you’re loving your chuug and that it looks even better in person. We’re also glad it arrived safely in Australia! Your kind words, support, and recommendation truly mean a lot to us.

Kind regards,
Grace

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