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CHUUG Reviews 

1.386
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful craftsmanship! Well packaged for a trip across The Pond. Thank you gentlemen. My father will love chuuging his home roasted coffee in this Chuug Muug! Update: The sad truth is tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Top quality, arrived well ahead of the planned delivery date which is a bonus and one less thing to stress before my wedding. Brought these for my grooms men and grooms lady as a thank you gift, thoug... Toon meer

Beoordeeld met 4 van de 5 sterren

I ordered six V3 in each of the different wood and handle color combinations. Some slight blemishes on some of the wood, and some of the handles are slightly piling but otherwise arrived in good shape... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought 2 chuug tankards which are absolutely stunning unfortunately one was scratched however chuug has been in touch and is replacing it for me as it is a Christmas present. Can’t fault the custome... Toon meer


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 41% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(1.386)

607 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Kind of dumb to ask for a review before…

Kind of dumb to ask for a review before I have receive the product.

30 augustus 2026
Review zonder uitnodiging
Logo CHUUG

Antwoord van CHUUG

Hi Les,

We’re very sorry that our review email reached you first before your order. We completely understand how confusing and concerning that must have been, and we sincerely apologise for this.

When you have a moment, could you please get in touch with us at info@chuug.com with your order number, full name, or the email address used for your order? We’d be more than happy to check the status of your order for you.

Thank you so much and we look forward hearing from you soon.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Best Birthday Gift Ever!!

I asked for the V3 for my birthday and my mother in law bought it for me. The presentation box was AWESOME!! I am so excited about the insert being dishwasher safe and even though I will drink mild/tame beverages out of it, I’m stoked to have it in my pantry!

29 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Brian,

Thank you so much for sharing your amazing feedback. We’re so happy you love your chuug and the presentation box! We hope you enjoy using it for many drinks to come. Your kind words and support means a lot.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

LOVE IT!

LOVE IT!! Arrived ahead of expected delivery date. Used it straight away when temperatures were souring. Kept my beer really cool. Extremely well made and worth every penny. If you haven't got one you are missing out!

13 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi John,

Thank you so much for the lovely feedback! We’re so happy to hear you’re loving your chuug and that it kept your beer nice and cool! Your kind words and support truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Good quality tankards

Amazing quality mugs, the wood feels solid and I like the removable inside. Only downside is the individual price which is £70+ with a medallion so it’s only worth it when buying a bundle. I would rather the mugs cost slightly more and medallions were included.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Max,

Thank you so much for your lovely feedback! We’re really glad you’re happy with the quality and removable insert. We also really appreciate your honest feedback about the pricing and medallions, and we’ll be sure to pass your suggestion along to the team.

Your kind words and support mean so much to us.

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Just got my order last night!!

Just got my order last night!!! They look great and can't wait to use them tonite.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Dean,

Thank you so much for taking the time to share your lovely feedback! We’re so happy to hear your chuugs arrived safely and that you’re loving them. We hope you’re enjoying your new chuugs!

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Great gift, fantastic quality

This was a gift for my brother who is recovering from cancer and has a birthday in October, 60 years young living in New Zealand. Brilliant service, lovely tactile quality and beautifully wrapped. Thank you. I hope to have one for myself soon.

28 augustus 2026
Review zonder uitnodiging
Logo CHUUG

Antwoord van CHUUG

Hi Mr. Ian,

Thank you so much for your amazing feedback. We’re so glad you were happy with the service, quality, and presentation. We hope your brother enjoys his chuug, and we’re wishing him all the very best for his recovery.

Your kind words and support truly mean so much to us. We’re also excited to craft another chuug for you soon!

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

My first time owning a CHUUG

My first time owning a CHUUG. My experience so far has been pleasant ☺️
I get what people are saying about the lip between the inner lining and the edge of the mug, but I haven't dribbled yet. The build quality of the mug is indicative of them having a boom in orders, the quality! its just not quite there for me. It does however keep drinks hot/cold. As a future improvement suggestion if you have not already thought of and burned is a widget so lager has a "head" throughout and does not go flat for the "slower" drinkers. Still 5☆☆☆☆☆ for me.

28 augustus 2026
Review zonder uitnodiging
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Antwoord van CHUUG

Hi Jamie,

Thank you so much for sharing such thoughtful feedback! We’re really glad to hear you’ve had a pleasant first experience with your chuug and that it’s keeping your drinks hot or cold.

We truly appreciate your honest feedback and suggestions. I’ll be sure to pass them along to our team. Your support really means a lot to us,

Kind regards,
Grace

Beoordeeld met 5 van de 5 sterren

Happy and only took about 3 weeks.

I ordered it on August 5th and received it on August 25th. That's pretty good for international shipping. I haven't used it yet but everything on it looks good. I'm able to fit all my fingers inside the handle. The handle is more flexible than I expected. I thought it would be stiffer but that's fine I'm sure it'll be good.

23 augustus 2026
Review zonder uitnodiging
Logo CHUUG

Antwoord van CHUUG

Hi Thomas,

Thank you so much for your lovely feedback! We’re really glad to hear your chuug arrived safely and that you’re happy with the quality. Your kind words and support truly mean so much to us.

Kind regards,
Grace

Beoordeeld met 2 van de 5 sterren

I have a few comments re Chuug vessels

I have a few comments re Chuug vessels. I found the inner lining did not fit flush with outside wood leaving a 1mm gap, this made drinking from it disconcerting. The inner lining does not tighten wholly and leaves movement.
The compound used to fit rope handle is messy and looks unprofessional. We found that the metal feet on the Chuug let's it slide when carried on a tray. This applies to both vessels. The attention to detail is unacceptable at this price point.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Loved

Loved, LOVED the ad and the how-to-care video. Yes, you hooked me, and I have my first order. After looking at them and seeing that they were as nice as they appeared, I placed another order for the guys at my business.

SUGGESTION.. A ladies' mug. Maybe with Gold Rope and some styling on the wood grain?? A little smaller for smaller grips but could be taller so it holds the same amount.

That was my only disappointment: not being able to get one for the ladies. The other item is the cost of the lids. Those seem a bit .. umm.. HIGH!!.. :( I wish you had those available at the same time when I purchased with some form of discount. Anyway, I am on the list and will check them out when you get them in stock.

24 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beware of causing jealousy!

I bought a Chuug for my older son's 51st birthday. When the package arrived, my daughter, who is very hard to please said, "Oooh, I'm jealous!" which is her highest praise!! I'm impressed with the quality and can hardly wait until my son's birthday to see his reaction. Thanks, Chuug.

21 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product.

I received all 3 of my mugs in perfect condition. They were as I expected...awesome!
Thanks Chuug. Great product. Cheers!!!

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

sadly, my mug did not arrive in time

I have been asked to review my order, but unfortunately, I can give neither a positive nor a negative response. I ordered the item while visiting family in the UK and after two weeks it had still not arrived, so I never got to see it or take it with me when I returned to Australia. It is probably my fault for not fully reviewing the shipping terms, but I saw 'express delivery' and given how fast my other online deliveries had shipped, I assumed it would take around a week. It's a shame because it looked like a lovely, unique item.

4 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible. Amazing quality.

I happened to visit Norway last month so the Viking experience was still with me. These mugs are just incredible and of amazing quality! I bought 2. Now I’m looking to buy even more.

26 augustus 2026
Review zonder uitnodiging

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