CityFibre Reviews 

Engineers did a great job in all areas.

Excellent service, genuinely some of the best I've received in many years.

Scott and his colleague came to my house to fit the Internet,they were all extremely kind and helpful. Great customer service and fab with dogs!

Stuart Keers my engineer was absolutely spot on had the job done and ready in record timing spot on services

Harry, Dylan and two other crew members came to install my Full Fibre today. They all were friendly, well mannered, explained everything to me and very respectful to me and my home. They are a credit to the company. Would give more stars if I could.

The service was great they arrived on the day on time Ben & Matthew brilliant service great conversation while working they got the work done explained everything ( even though RISE hadn’t sent my router in time ) they explained it all down to the last detail, so when the router did arrive it was a case of unboxing 2 mins later it was on. Thanks Guys best customer service will highly recommend Thanks Tina

Staff very pleasant and friendly very good workers check everything was working thank you

Excellent service. Engineer arrived within the notified installation time slot. Switch over was completed within 15 mins without any issues. Highly recommended!

Great service and friendly engineers

Engineer showed up late (after 1-6pm window) and said he couldn't do the install because he had plans for the evening, but I would get a call to reschedule ASAP. City Fiber did actually call and book me in two days out, they just never actually booked the appointment - didn't show up. The only thing Sky can see is the original appointment where City Fiber marked it as me not being available for the service (rather than them not providing the service). Only thing Sky can do is rebook me 2 weeks out. City Fiber has no customer service, seemingly not even Sky can get through to them. I would love a call back or to call someone who can rebook their failed delivery of service, but no options are available. If you can use another fiber provider, I would try that, I regret choosing City Fiber.

Easy fast service set up, lovely guys ive had do install in 3 places last few yrs and use toob as service providers.. City fiber doing all the setting up, fully recommended highly professional staff and service standards

Very professional

Good communication. Did exactly what we expected. No complaints

The engineer was very tidy, very knowledgeable about the product and really friendly

Happy with the work and customer service I do recommend

Good job! :)

staff is very nice

Engineer was great. On time. Professional and efficient. Credit to the company.

The team arrived promptly, my slot was 8-1 and they were with me by 10. They were polite, clean and friendly. It took a couple of hours to do the work but the disruption was minimal and before leaving I was given a run down on all the changes and how the system worked. Would highly recommend!