Will and Reese were polite and friendly and did a great job installing our broadband. One small suggestion would be to wear shoe covers indoors, as they were wearing heavy work boots. Dust sheets... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
⭐⭐⭐⭐⭐ Absolutely brilliant internet Switched to City Fibre and what a difference! Super fast speeds, no buffering at all, even with everyone streaming and working from home. Connection is rock solid... Toon meer
We we advised about the installation every step of the way and the engineers installing the service, were polite, helpful and cleaned after their drilling work, which was very good. They also helped w... Toon meer
After an early glitch over messaging about the arrival time of the engineer, a different engineer arrived within the scheduled time frame and talked me through the entire setup. He was friendly, poli... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CityFibre
Geschreven door het bedrijf
CityFibre is the UK’s largest independent Full Fibre infrastructure platform. We provide digital infrastructure that enables our wholesale customers to provide ultra-fast, reliable and futureproof broadband, ethernet and 5G services to homes and businesses and other sites such as schools, hospitals and GPs surgeries. We also provide our wholesale customers with engineer services to support fibre installation and fault fixing for their customer base.
Having already announced 285 cities, towns and villages that will receive a transformational digital upgrade as part of our nationwide rollout, we are trusted by major Internet Service Providers and mobile operators including TalkTalk, Three, Vodafone and Zen and is actively supporting a new generation of smaller regional ISPs dedicated to delivering Full Fibre Broadband.
CityFibre is based in London and is owned by Antin Infrastructure Partners, Goldman Sachs Asset Management, Mubadala Investment Company and Interogo Holding.
Contactgegevens
15 Bedford Street, WC2E 9HE, London, Verenigd Koninkrijk
- 0800 083 6160
- info@cityfibre.com
- cityfibre.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent quick and smooth happy with…
Excellent quick and smooth happy with thx

Antwoord van CityFibre
Very pleasant young lads
Very pleasant young lads, professional, polite and very friendly. 10/10 service. James and Joseph from Northampton. Make sure you buy these boys pizzas !

Antwoord van CityFibre
S 2361060
S 2361060
KRISTO and ARTURS Technicians
Very professional service—fast and thorough; the best of all the CityFibre technicians I’ve dealt with.

Antwoord van CityFibre
Prompt
Prompt, good work ethic, overcame difficulties with my house set up, service id S2425234 engineer Stuart keers

Antwoord van CityFibre
Excellent installation
Excellent installation, all fully explained and carried out with care for the property. Really nice engineer and would absolutely highly recommend cityfibre. Service straight away also excellent!

Antwoord van CityFibre
The two guys were amazing and did there…
The two guys were amazing and did there job 100% to perfection

Antwoord van CityFibre

Antwoord van CityFibre
Extant services his reference number is…
Extant services his reference number is 2397971

Antwoord van CityFibre
Really good
Really good. Engineer Joseph was very nice and professional. The broadband is fast enough. Although I’m still observing it as it was cutting off repeatedly later at night. I want to believed it’s because it’s been newly installed so I will keep observing. I will definitely recommend

Antwoord van CityFibre
Dylan was,kind friendly,explained…
Dylan was,kind friendly,explained everything to my dad who is 76,my dad is very happy thanks to Dylan.

Antwoord van CityFibre
Everything was so easy from the sales…
Everything was so easy from the sales man to getting the Internet installed...all done in a wk.

Antwoord van CityFibre
Great service from City Fibre
Great service from City Fibre. Lots of communication and the installation engineers were respectful too.

Antwoord van CityFibre
Just had two guys to install city fibre…
Just had two guys to install city fibre yesterday 6/10/2026 did a good job apart from not taking all the rubbish away with them, screws etc card board box raw plugs , that is sloppy work in my eyes.

Antwoord van CityFibre
Everything very happy every member who…
Everything very happy every member who help me from begging till connecting even recieving my call well done guys thanku so much really appreciate

Antwoord van CityFibre
No resolution
No resolution
I have posted twice on here with no resolution
Today a City Fibre engineer called at my home to advise that they will raise the wire on a pole to be above 2 metres, this is not a resolution, it will make the wire closer to our main roof.
I advised the engineer this makes future repairs to our chimney impossible, He was very arrogant and did not care.
I will be emailing the board this PM and looking at legal action.

Antwoord van CityFibre
Fibre broadband installation
After an early glitch over messaging about the arrival time of the engineer, a different engineer arrived within the scheduled time frame and talked me through the entire setup. He was friendly, polite and professional. On completion of the work he showed me what he had done and remained to ensure that the new system was working correctly.
I'm happy to recommend City Fibre.

Antwoord van CityFibre

Antwoord van CityFibre
5 gold stars excellent service for many…
5 gold stars excellent service for many years 😊

Antwoord van CityFibre
Marek went above and beyond
Marek went above and beyond , very professional he's a great asset to your company, thanks to Marek and City fibre
Thanks !

Antwoord van CityFibre
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







