City Sound Secondary Glazing Reviews 

Jamie and his team have been brilliant. I live on a main road so decided to get my bedroom windows soundproofed and now no longer get woken up by passing cars or buses.

My builder managed to crack one of the windows during refurbishment works 3 years later. City Sounds replaced the window for me straight away without any problem with great after sales service. Their installers were professional and efficient.

A good experience with their office setting up an appointment only to be completely negated by the attitude of the assessor who visited. No mask. Patronising, condescending and rude. It proved not possible to fit due to my having had shutters fitted already. Had it been technically possible, I would not have proceeded after my experience. I reported it to their office but no follow up.

City Sound are, unequivocally, our 'go-to' for acoustic glazing.

Having worked with them on numerous prestige contracts, their service is unparalleled, in terms of expertise, efficiency and end product.

Aside from outstanding acoustic performance, their solutions always deliver aesthetically, whilst they have the design and manufacturing flexibility to fulfil the most challenging project briefs.

We are very pleased with the service provided by city sound.
From the beginning of the process, email contact to survey to installation, we were advised clearly what would be the best option for us, without any of the usual salesperson pressure we’ve previously experienced with other companies.
The installation team arrived exactly when we were told they would and they fitted the secondary glazing professionally and conscientiously, were very tidy and polite and left no mess behind. We didn’t need to do any cleaning after.
The secondary glazing itself works fantastically, much reducing the street noise. We can sleep peacefully now and are very happy about that!

Organised, efficient and respectful, the team were helpful from start to finish. Highly recommend.

Did a very professional job, both coming to measure the secondary glazing and then installing. It was much less painful then I was imagining.

I engaged City Sound to address noise issues in my main road facing apartment. The team are prompt and professional as well as competitive on price. The results have exceeded all expectations. I was looking for sound reduction but pretty much achieved sound elimination. I would highly recommend this company. Very easy to deal with, very honest and a great product.

City Sound installed secondary glazing in our house in Richmond in 2014. We live on a busy road. The secondary glazing was a huge improvement for sound and thermal insulation. Much better than triple glazing. Recently, during a renovation of our house, we contacted them to have a secondary glazing door removed and re-installed. It was not a huge job and it required cutting the glass. They have done a wonderful job again.
They are excellent value for money, the windows look sleek and are non-invasive. The installation team were professional, knowledgeable, polite in 2014 and also this second time. Removing and re-fitting the door was tricky but they were really helpful and happy to adjust to the brief rather than proposing a straight replacement.
We are very happy with the result. We think they are an excellent company to deal with, good value for money and the secondary windows and door look great and are very efficient. We are very happy to recommend them.

Extremely happy with the service provided in designing and installing secondary glazing in my (road-facing) spare bedroom.

City Sound arranged for prompt surveys before installation, and a prompt final installation, keeping me well informed of my options and pricing throughout.

The secondary glazing I ultimately opted for is better than I dared to hope for. City Sound were transparent and up-front about not being able to offer 100% noise blocking, but rather indicated I could expect 40-50% reduction in noise. I worried it might all be not worth doing in the end, but they have easily achieved that level of reduction and then some. The difference is really noticeable and has brought the noise down to barely discernible levels - I no longer need to worry about guests stopping the night in that room being disturbed by traffic noise. And the glazing itself is astonishingly discreet - again I worried it might turn out to be too obtrusive, but I can barely tell it is there (even with a very large c.150x150cm glazing). I am pleased also to have the benefit of their 12-year warranty and have no doubt in the unlikely event I get any problems with the glazing they'll get it sorted. To have all that and a very reasonable price too means I really can't hesitate to recommend the team enough.

Citysound are an impressive outfit. Amazing attention to detail and a thoroughly professional and personable approach. Highly recommended!

Having been living in a London conservation area for 2 years, my wife and I decided to have secondary glazing installed across the whole of the front of the house to insulate the original single glaze.

We chose City Sound over the other quotes due to the professional pre-sales experience all round, and the competitive price.

The team that came to fit the product were some of the best trades persons we have had the pleasure of having in our home, they were punctual, polite and the standard of work and product is excellent. There was a minor issue with the manufacturer of 1 of the panes which was pointed out by the fitting team on site and rectified with no issue at all with a new unit a few days later

The noise reduction in our case has been brilliant, and i can't recommend City Glazing enough

Professional service from start to finish.
quick response to email enquiries and ongoing communications. A representative arrived as arranged and on time to discuss our needs and measure windows. At no time did we feel pressured or rushed. The admin team then duly sent out quote which was a lot better than we had anticipated. The fitters arrived on time and were polite and courteous and did a very neat job in a couple of hours. We are so delighted with the end result. I was slightly concerned that the secondary glazing would detract from the look of the windows but they almost enhance it. The noise reduction is also amazing. Looking forward to many more peaceful nights sleep. I would definitely recommend this company.

Living next to a junction emergency service noise was my main issue. City Sound Glazing provided a great service from the beginning to the end. At every stage I was met by individuals who are professional and care about their job. They were honest about the product and outcome. So I knew what to expect and I am pleased with the end result.

I needed secondary glazing as we live on a busy road in Crouch End in North London. I discovered City Glazing and spoke with Andy who runs the business. I was really impressed with their product as it looked so inconspicuous and of good quality. I was also really impressed with their reviews online. I developed a clear sense of confidence in how the business was run and knew they would do an excellent job. I didn't even bother getting other quotes as I wanted their product and for them to install the glazing.

My wife and I are delighted with the results. The glazing is as inconspicuous as we hoped for and the noise has been significantly reduced in both our bedroom and lounge. They both feel like spaces for relaxation now rather than always being aware of the noise from the road.

I had real confidence in the guys doing the installation - they were polite and did an excellent job in one day. The whole process was really smooth.

As someone who is difficult to please, I have to say that I would strongly recommend City Sound. The way that they do their secondary glazing makes it a better form of noise reduction than alternatives.

Great service, thoughtful, professional, flexible with a very personalised services. The noise reduction has been remarkable given the flat over looks a busy London A Road.

We're just now faced to get use to all that awkward silence now! ;-)

From the ladies in the office to the fitters very friendly and professional. The fitters were clean and fast. The actual product is amazing. The sound reduction is AMAZING I live on a busy London road I hear nothing anymore it is better than I could have hoped for. The insulation which was my number one priority is superb the heating has already been reduced. I totally recommend the company and product. Thank you City Sound.

Gréât service wonderful product. I have now used City Sound at two separate adresses and they have provided the perfect solution to my sound insulation needs each time. Very pleased.

Very professional. From the visit of the surveyor to measure up our windows in order to provide a quote, to the communications with the customer service team, through to the fitting of the secondary glazing itself - everything was done very well. I was also able to visit the office/workshop, in order to see a model of the style of window which we wanted (and went on to purchase). The fitters were very quick and cleaned up well afterwards - they also took our old, broken secondary glazing away for disposal. Our new secondary glazing looks fantastic and the traffic noise from the busy road outside our home has been substantially reduced. Great value products and professional service.

I am very happy with the soundproofing to the two rooms. The work was completed efficiently and the finished work is unobtrusive in appearance and effectively reduces the traffic noise to an acceptable background hum. Would highly recommend.

Really excellent experience throughout
The entire team was a pleasure to deal with, incredibly responsive and helpful and professional. We needed a high level estimate on short notice which they were happy to give and the survey and installation all happened very easily and efficiently. The product itself is great and looks smart and slick. We were never let down at any stage in the process but rather all members of the team were always on time and produced everything to schedule which is very important to us. We are very happy with the result. We would certainly use City Sound again and we would be happy to recommend them.