Frontier Windows Reviews 101

Vic is quite professional and friendly,
best communication. He has given me exceptional advice and I highly recommend him and the company Frontier windows. Many thanks Vic😊😊👌🏾👌🏾

Vik and his team are very professional and knowledgeable about their service. I had a great experience and the service was excellent. They were fast, reliable and friendly. I couldn’t recommend them enough

This is my second time ordering from Frontier Windows, and once again they did not disappoint. I’d previously had my windows done by them, so when I needed a new door, I already knew exactly who to go to.

The whole process was smooth from start to finish. The team fitted the door perfectly- really neat, professional work with great attention to detail. You can tell they take pride in what they do.

I’m genuinely impressed with the quality and service, and at this point, they’ve become my official go-to for windows and doors. Highly recommend Frontier Windows to anyone looking for reliable, top-quality work!

The men were very professional and work very hard . Very tidy and would definitely recommend to anyone .

Frontier Windows superbly handled a complicated request for a disabled friendly door that would accommodate an electric strike for a remote release door. The team helped find a suitable option and were flexible on days to install. Communication was great as was the speed of the order. Very good quality product and service. Many thanks to Vick and the team

Vic and Awaisa and team brilliant throughout my installation of new windows and front door thankyou such much

Honestly, so happy with the work. The grey looks amazing.
Good pricing. Good installation.
Quick guys! Awais and Vik were absolutely amazing and communication was first class.
Frontier Windows, did an awesome job.
Recommend to everyone

Vik and his Team did Window installations at my property as part of a refurb.

Vik and team did a great job ! My work wasn’t easy but they made the adjustments . The installers were really good and they finished the job

Very efficient. Fully explained process to me. Very quick turnaround. Turned up on the date as booked. Very tidy. Left the house clean. Explained everything to me and ensured I was happy with the windows before leaving.

From the initial quote to the final installation, the whole process was smooth and professional.

The installers arrived on time, were friendly, and carried out the work to a very high standard. Everything was fitted perfectly and they made sure to keep the area clean and tidy throughout the job.

My house looks absolutely gorgeous

We recently had our windows and doors replaced, and we’re very pleased with the results. The work was very nice and has completely changed the look of our house. It feels brighter inside, and the exterior has a much cleaner, updated appearance.

The workers were friendly, professional, and got on with the job efficiently each day. They worked well together, kept everything tidy, and made sure the installation was done properly. The new windows and doors fit perfectly and operate smoothly. Overall, it was a positive experience, and we’re happy with the quality of the finished work.

Excellent service and Quality product.
I am extremely happy the way they dealt from survey to finished job. Excellent Quality of windows and double doors Finesse in finishing is beyond imaginations.
Overall work well done.

Be aware, don’t pay fully until you are satisfied with the job.
Had windows and doors fitted in July 2025 and fitters were very professional and polite.
Georgian bars on some windows panes were missing. It was meant to have 3 but it only came with 2 also front door lock was supposed to be a security lock but it came with normal lock.
Fitters and office guaranteed that it would be all sorted by following week but that never happened.
Contacted them several times and always told that someone will come and fix it but no one ever did.
So haven’t been chasing them for a while because of health problems but I don’t believe they will do anything about it.
As soon as they have the second and last payment they don’t bother with customer service.
Also the Fensa certificate that were promised never arrived.
Obviously a comboys outfit so be aware that sometimes they will do as little as possible to maximise profits.
It shouldn’t have cost them much to rectify the windows bars as it was a factory mistake and not theirs so I believe the factory would have swallowed the cost of the parts, and they probably would have spent a couple hours fitting new glass panes which would just be labour cost for them.
Had this review up a couple months ago and company contacted me asking to remove it and they would come on 4 February 2026 to rectify problems.
Obviously this review is going back on as they haven’t came as promised and refused to answer phone, messages and emails.
If this happens to someone else which it will please don’t remove negative review until they fix your problem.

If you’re on the fence — just do it. The new doors completely transformed the look and feel of my home. Solid, secure, and beautifully finished. The installers were friendly, efficient, and clearly knew what they were doing. Everything fits perfectly and works flawlessly. Couldn’t be happier with the upgrade.

From the first call to the final walkthrough, everything was handled with professionalism and care. The team showed up on time, explained the process clearly, and completed the installation without any hassle. The windows look fantastic and you can immediately feel the improvement in insulation and noise reduction. It’s rare to find a company that delivers exactly what they promise — this one truly does. Highly recommend!

Title: Refund Only Processed After Credit Card Intervention

Review:
I placed an order with Frontier Windows Ltd and paid a £500 deposit. During the survey, the company confirmed they could not meet my requirements, and we mutually agreed to cancel the order. I confirmed the cancellation in writing within 7 days, in accordance with their Terms & Conditions, and was advised the deposit would be refunded.

Despite this, no refund was issued by the company. I sent multiple emails and a formal complaint by recorded delivery, but the refund was only recovered after intervention by my credit card provider under Section 75.

This experience highlights the importance of carefully checking customer service and refund policies. I hope Frontier Windows improves its processes to ensure other customers do not face similar delays.

Great quality windows, really happy with the installation and the team.
They were efficient, on time and just a lovely bunch; from the point of sale to installation.
Thank you guys