If I could give ZERO I would. The good reviews are fake. Period. This company took people's money, and didn't deliver on their promises, then went out of business and asked everyone to PAY MUCH MORE.... Toon meer
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Lees wat reviewers zeggen
Clixlo offers numerous tutorials that guide you through everything, very easy set-up to build websites, lot of analytics, making it a great value. As a small business owner, cost is a crucial factor i... Toon meer
Would like to say a big thank you to the team at tech help with Clixlo, who have unwaveringly supported me through the process of my website build. Not being very tech savvy myself I have run into pro... Toon meer
Bedrijf heeft geantwoord
Very poor customer service. I wish I can upload and show the screenshots of how many times I have contacted support at Clixlo to upgrade to $99 a month. From August 24th till today I have been request... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clixlo is an all in one marketing and sales platform. 25 website building and marketing tools in one place, you can build websites, courses and funnels, market them with email and SMS, create products and take payments with invoicing, collect reviews from your customers and connect your Google and Facebook accounts for social posting too!
Contactgegevens
1309 Coffeen Ave, Ste 1200, 82801, Sheridan, Verenigde Staten
- support@clixlo.com
- clixlo.com
2,4
Slecht
257 reviews
Heeft nog niet op negatieve reviews gereageerd
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Fast Response and Good Communication
25 juli 2024
Review zonder uitnodiging
A Game-Changer for Solopreneurs
I've been using Clixlo for a while now, and it's honestly a game-changer for solopreneurs looking to get into the digital space to generate leads, sell products and online courses. This platform really does it all—CRM, website building, automations, and email marketing just to name a few. There's a lot under the hood here.
The website builder is super user-friendly, even for someone like me who isn’t too tech-savvy. It offers lots of customization options, which is great for keeping my site looking professional and true to my brand. And the automation tools let me focus on the big picture by handling the repetitive stuff efficiently, like follow-ups and marketing campaigns.
The email marketing feature ties into the onboard CRM too, letting me send out targeted, personalized messages. Also, their tech support is top-notch, super helpful and friendly. Plus, there's a vibrant online community where I can connect with other users for tips and strategies.
Clixlo has been a terrific investment and I totally recommend it if you're looking for an all in one solution to upgrade your business tools.
24 juli 2024
Review zonder uitnodiging
Great service
Great service! I love the product and what it does to help me grow my ministry!
24 juli 2024
Review zonder uitnodiging
I hadn't been in my back office since I…
I hadn't been in my back office since I purchased Clixlo when it first launched for a very low price. But when I tried to revisit and log in, I couldn't get into my back office but I left a chat on their chat bot. And one of their agents reached out to me first thing in the morning by email with an OTP code and I was able to get in! Great tech support!
22 juli 2024
Review zonder uitnodiging
contacted them to cancel yext and I’m still getting charged
I contacted Clixlo multiple times to cancel their service, which uses Yext as a third-party provider. Each time, they sent me a ticket to fill out, but despite following their process, I am still being charged. Over three billing cycles, Clixlo has charged me $111 after I tried to cancel.
I am extremely disappointed in how Clixlo handles these situations. Their approach is unprofessional, and I am unlikely to continue using their service after this experience. Additionally, when I initially set up my account, it included my personal information by mistake. As a result, I paid for the first three months without any refund.
If you plan to use Clixlo, make sure to carefully edit your details to reflect your business information. Unfortunately, they seem indifferent to such errors and appear more focused on making money. I recommend taking your business elsewhere.
Update: They still hadn’t canceled the subscription and I am still being charged for a service I don’t even use. Clixlo is a poor company that steals money from people. Poor customer service hard to reach and doesn’t issue any refunds at all. Stay away from this company. This company Definitely got rich off of go high level reselling their perfect service. You’re better off going to the real Deal. Stop using clixlo!!!!
20 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Dear Cruz,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced with your recent attempts to cancel the Yext service through Clixlo.
We understand your disappointment and want to clarify a few important points regarding the cancellation process. Yext is a third-party provider, and as such, cancellations can sometimes take additional time to process on their end. Additionally, there is a 3-month minimum requirement before cancellation can be completed, which is stated during the signup process.
We regret that this information may not have been clear, and we apologize for any confusion this has caused. Your experience with the ticket process and continued billing is certainly not the standard we strive for, and we are taking steps to improve our communication and support systems to prevent such issues in the future.
Regarding the personal information issue during your account setup, we are sorry for the oversight and the inconvenience it caused. Ensuring our customers’ details are accurately reflected is important to us, and we apologize for any distress this may have caused.
Please be assured that your Yext service has now been canceled. If you have any further questions or require additional assistance, please contact our support team directly at support@clixlo.com or via live chat at clixlo.com. We value your feedback and are committed to resolving any remaining issues.
We appreciate your patience and understanding and thank you for giving us the opportunity to address your concerns.
Best regards,
Customer Support Team
Clixlo
Chad was consistent through my issue
Chad was consistent through my issue. He communicated consistently and was kind. I appreciate his assistance after I was not active for 2 years!! He was able to find to locate my account and get me reestablished!! So when they say LIFETIME it is actually true.Thank you!!
17 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Shereese,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
I brought clixlo a while back but…
I brought clixlo a while back but never found the time to use it because of work. But now I have the time so far they have impressed me not worth the software but either their promptness yo really help, I'm confident as I beging my journey they are going to make me very happy with my investment. I'm really excited with the little dabbling I've been doing so far ,they have so many features ,I just have to step back and look how I can use the tools help in my productivity there's probably things here I don't even know that I need in confident so far that this will not be a complicated process based on how helpful they have been so far. I'm in uk(vpn)
14 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Clixlo staff are fantastic
Clixlo staff are fantastic. They responded immediately the same day. They kept a full email thread with me. My issues were solved. Clixlo is a fantastic platform and I used to use GHL. I like this one better. I highly recommend them.
8 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Norm,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
What a shockingly bad company
What a shockingly bad company, its been 11 days waiting for support, no phone number to call on just an AI chat bot which is useless.
Trying to build a course and it keeps disappearing, if this happened to my students i would be loosing my business. Pretty sure i wont get a refund so just wasted money i couldn't afford
9 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Kevin,
We’re genuinely sorry to hear about your recent experience with our company. We strive to provide the best service possible and regret that we fell short in your case.
We understand your frustration with the delay in support and the issue with your course disappearing. This is certainly not the level of service we aim to provide. Our support team typically responds within 24-48 hours, but it’s clear that we’ve not met this standard for you. For that, we sincerely apologize.
To resolve this promptly, please visit clixlo.com and start a live chat or email us at support@clixlo.com. We prioritize every request and answer hundreds of tickets daily from our 20,000 users.
Regarding the AI chatbot, it successfully handles 80% of our inquiries and has received nearly 95% positive feedback. However, we are continuously working to improve its functionality to provide more effective assistance.
In the meantime, our live chat support is available Monday to Friday from 9am to 5pm PST. Additionally, our knowledge base with numerous help articles and video tutorials is accessible here [link].
We understand the impact this has had on your business, and we’re committed to resolving the issue. If a refund is necessary, we’ll ensure it’s processed without further inconvenience to you.
Thank you for your feedback. It’s crucial for us to learn and improve from experiences like yours.
Best regards,
Team Clixlo
Amazing Platform
Amazing platform. Could not be happier with my decision to purchase. I have referred this to 5 other people that have all purchased and love it as well. So easy to use and all the features it comes with, would have been silly not to get.
18 juni 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Justin,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Top-notch support from their support…
Top-notch support from their support team. Thanks Chad.
4 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Customer Support…
The chat bot is good for general questions related to the platform and my experience with the questions I have had to direct to "Ask a Person" have been addressed most effectively and efficiently. Thank you so much for your support and assistance.
3 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Coach,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Thank you for the help within 24hours.
2 juli 2024
Review zonder uitnodiging
Awesome tool
Great tool, a lot of value. The feature set is just unbelievable. I experienced a problem logging in ... a typo. Support got it solved quickly. Thanks to Chad.
1 juli 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Pierre-Luc,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
The helpdesk support is great
The helpdesk support is great. they have many self help articles where you can quickly find answers to most issues, but if you need help beyond this, their team gets back pretty quickly and is very knowledgeable. You can't beat the lifetime deal either!
27 juni 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Cynthia,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Antwoord van clixlo.com
Hi Cleet,
Thank you so much for your fantastic review! 🌟 We truly value our customers and appreciate those like you who take the time to write an honest review of our software and your experience.
It's important to note that while 95% of happy customers never leave a review, 95% of unhappy customers always do. This can sometimes skew the true user experience, so your positive feedback means a lot to us!
If you need any help, our live chat support is available Monday to Friday from 9am to 5pm PST. We assist our 20,000 users daily with hundreds of tickets, and we would love to help you too. Additionally, our extensive knowledge base is available here with hundreds of help articles and over 225 video training tutorials.
Thanks again! Your support and feedback inspire us to keep improving and providing the best tools for your business success.
Best regards,
Team Clixlo
Terrible……scam
Terrible, stay a way from this scam. There is no way you will ever get this pig to fly…….pure scam!
19 juni 2024
Review zonder uitnodiging
Website flagged as malicious
I purchased a license recently. I should have done my due diligence first.
When I attempted to start using my beand new software, I opened the company link, and my computer anti virus software (AVG) blocked the site as malicious, and full of malware.
I got axtext next day asking if I had a chance to use it, and replied aboutvm the issue. I did not get a response. Another text the next day has also not been answered. I am suspecting an AI campaign.thatbisxsetvtontakecthe money and that is all.
25 juni 2024
Review zonder uitnodiging
Antwoord van clixlo.com
Hi Steven,
Thank you for bringing this to our attention, and we’re truly sorry for the trouble you’ve experienced. 🌟
First and foremost, I want to assure you that our website is secure and free from malware. Occasionally, antivirus software like AVG can flag legitimate sites by mistake. We’re working with them to resolve this issue quickly.
Regarding your texts, we apologize for the delayed responses. We strive to provide prompt support and regret that we fell short this time. Our live support is available Monday to Friday from 9am to 5pm PST, and we are here to assist you with any concerns you may have.
Please provide your contact details, and we will ensure a representative reaches out to you directly to resolve this matter and help you get started with our software.
Your feedback is incredibly valuable to us and helps us improve our services. If you need further assistance, our live chat support is available, and you can visit our knowledge base at help.clixlo.com for hundreds of help articles and over 225 video training tutorials.
Thanks again for your patience and understanding. We’re here to help and ensure you have a smooth experience with Clixlo.
Best regards,
Team Clixlo
Resubmitting review after Clixlo misled TrustPilot and had my review taken down.
I'm having to submit this review again because Clixlo has misled TrustPilot, leading them to believe I'm a competitor which not only am I not, I am a multi-purchase customer. Considering what I've been through with you guys, there's not a chance I'm using the same email so you can guys can further sabotage the business we have.
Here's my original review which is 100% authentic.
----Original Review----
Worst Support/Service I've EVER EXPERIENCED.
THE WORST!!! As a web developer, I'm in and out of these systems every single day and have been for over 18 years.
Clixlo is unquestionably the worst customer support/service experience I've ever had. I've dealt with it on three different projects and every time it is equally abysmal. Whether it is their resource library which isn't theirs but a third parties or their actual customer service staff... it is terrible. It's worse than that... I can't even describe it.
Multiple times we've considered they are intentionally trying to sabotage what we're doing... Imagine being pushed to that level where you're wonder if the company you just purchased from is trying to harm you... it's mind boggling.
Everything sounds wonderful on the surface... but what they don't tell you is to make calls, SMS, emails, etc from the system there are multiple approvals required. Theoretically these should be simple but poorly trained staff (I'm honestly being generous. They have zero training) coupled with them having to reach out to GoHighLevel (Clixlo just rebrands their product) to get things done has created UNREAL delays... Tasks that should have taken an afternoon have taken 6 weeks and climbing.
We've had to reiterate things 5, 6, 7 times before... literally them getting back to us, asking questions we've already answered that volume of times... Like, "Are you kidding me?!"...
I never leave negative reviews... CLIXLO SUCKS and if you're running or intend to run an actual business, the savings on the front end will not justify the delays/losses you'll experience on the back end. Pay the $300 a month for the actual GoHighLevel and with their support actually get to use and benefit from it. Clixlo is a joke...
If you're the owner of Clixlo, if you're "Chad", if you work for Clixlo in any capacity, you guys need to get serious... It is absolutely unacceptable the experience you've exposed us to.
In conclusion, I believe Clixlo is 100% a cash grab. They resale someone else's product and do it at such a discount, frustrated people just write it off and move on instead of fight them which of course just enables them to continue scamming others... A system like this with so many moving parts requires support (at least during setup)... even if you're a seasoned web developer.
I hate to be so negative but out of principal I will be doing everything I can to share the reality of Clixlo so people don't get taken like my clients have. Thanks for all the frustration Clixlo... Hey, at least it was cheap right?... scammers...
7 juni 2024
Review zonder uitnodiging
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