CLOUD NINE Reviews 

3.417
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I would definitely recommend Cloud Nine if you're thinking about getting a new straightener. I honestly can't fault them. Great products, fast delivery and good communication throughout. I bought... Toon meer

Beoordeeld met 5 van de 5 sterren

Serious game changer! Easy to use- just wear the glove provided when changing out curler wand as it does get hot, beautiful waves, alternate wands for each side and I use the wand facing down, great d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Disappointed with my new wide iron hair straightener but it is better than the GHD Chronos Max. It doesn't do anywhere near as good as a job as my old Cloud Nine wide iron from 6 or 7 years ago. I use... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My original cloud 9 iron stopped working after 18mths. I then contacted the warranty team who were able to organize a replacement product for me. Very happy with the warranty service. I have just sta... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Haarproductenwinkel
  2. ook in
  3. Cosmeticawinkel
  4. Cosmetische producten leverancier
  5. Elektronicawinkel
  6. Reparatie van kleine huishoudelijke apparaten

Over CLOUD NINE

Geschreven door het bedrijf

IT’S TIME TO DO RIGHT BY OUR HAIR, RIGHT?

At CLOUD NINE, we are unstoppable. Leading a revolution in hair and beauty. From innovation in technology to a commitment to create a greener supply chain, we are changing the future of hair and won't stop until we get there.

WHAT MAKES US UNSTOPPABLE?

REVOLUTIONARY

Our radical, revolutionary technology ensures that you never have to compromise on your hair's health and style, no matter what products you use.

SUSTAINABLE

We’ve launched the industry’s first iron recycling scheme and our commitment to sustainability doesn’t stop there.

UNSTOPPABLE

Whatever your hair type, whatever your look, we’ve created products that get your kind of style, to leave you feeling unstoppable.

VISIT CLOUD NINE
CONTACT US

CLOUD NINE Guarantee

45 DAY Money Back Guarantee

If for any reason you wish to return a product that you have recently purchased from cloudninehair.com.au, your order is covered by our 45-day money back guarantee.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(3.417)

979 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Bloody brilliant hairdryer been looking…

Bloody brilliant hairdryer been looking for a while to replace what I had before it died and I am more than happy with the Cloud9

6 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Deborah, thank you so much for this wonderful 5-star review! We are absolutely thrilled to hear that you are so happy with your new Airshot Pro hairdryer and that it has been the perfect replacement for your old one. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Affordable

Affordable, quality product

6 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Belinda, thank you for taking the time to share your 5* feedback, we really appreciate it! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great product

Great product. Old unit has served me well, but the new revisited feature is a plus I needed to try

6 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Glennis, thank you for taking the time to share your feedback. We are absolutely thrilled that you decided to upgrade and try out the new, updated features on our new range Contouring Iron. Thank you so much for sharing your positive experience with us! Cloud Nine x

Beoordeeld met 4 van de 5 sterren

Stunning 😍

I have been using the same cloud nine straightener for close to 10 years now. It’s been a fantastic tool! I decided to upgrade to the burgundy curved plate iron. It is stunning 😍 easy to use and gentle on my hair. The only issue I have is that the curls only last one day. My old cloud nine straightener held the curls for 3-4 days. Other than having to redo my hair every day it is worth every penny and very happy with my purchase!

6 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Nat, thank you so much for your loyal support over the last decade! It is wonderful to hear that your new burgundy iron is a beautiful and gentle addition to your styling routine.

Regarding the longevity of your curls, the curved plates are designed to glide effortlessly, but because they are so gentle on the hair, you might find that adjusting the temperature settings slightly or sectioning the hair differently helps lock in those waves for longer. We truly appreciate your feedback and are so glad that you are otherwise very happy with your new purchase! Cloud Nine x

Beoordeeld met 1 van de 5 sterren

Warrenty is a load of crap contacted…

Warrenty is a load of crap contacted customer service for them to try charge £100 for a replacement pair when they have only lasted two years 10 months and the irons don't go hot anymore better off with ghds which last 6-10 years

20 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

the wide iron

the hair straightener is perfect i couldn’t ask for a better one it heats up quick and i have curly hair that usually goes frizzy like an hour after doing my hair but i never had that happen with this straightener and it was delivered on time

21 september 2026
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Antwoord van CLOUD NINE

Hi Zoe, thank you so much for the wonderful five-star review! We are thrilled to hear that your new iron heats up quickly and keeps your curly hair smooth and frizz-free all day long. It is also fantastic to know that your order arrived right on time. We truly appreciate you sharing your great experience! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

I would recommend to everyone

The straightener is amazing and I have never used a hair dryer quite like this. It is incredible and being only the small one I didn’t think it would have the power it does. 100% so happy

6 oktober 2026
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Antwoord van CLOUD NINE

Hi Annika, thank you for your fantastic 5-star review! We are so pleased to hear how much you are enjoying both your straightener and hair dryer, and that the power of the Airshot Pro Mini exceeded your expectations. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great service

Great service

9 oktober 2026
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Antwoord van CLOUD NINE

Hi Nathalie, thank you so much for your 5* feedback! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

This is such a good product

This is such a good product! 😍 My curls stay in place for a long time, and I’m so happy with the results. Absolutely love it! ❤️✨

9 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Annie, thank you for the fantastic 5-star review! We are so happy to hear that you are loving your results! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Absolutely love my new straighteners

Absolutely love my new straighteners. So light & only need to run hair through once or twice & it’s so straight. I have thick natural curly hair & they do a fantastic job.

9 oktober 2026
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Antwoord van CLOUD NINE

Hi Caroline, thank you so much for sharing your 5-star review! We are delighted to hear that you love your new straighteners and that they work so effortlessly on your thick, naturally curly hair to give you such great results. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Answered my email straight away and answered me

2 oktober 2026
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Antwoord van CLOUD NINE

Hi Tina, thank you! This is great to hear! Thank you for sharing your experience and we are pleased to know our Customer Experience team could support you. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great price and product

Great price and product. Very quick delivery also

7 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Debra, thank you for your 5* feedback. We are delighted you are happy with your purchase and that it arrived quickly! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service

2 oktober 2026
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Antwoord van CLOUD NINE

Hi Nicole, thank you for your 5* review! We are very happy our Customer Experience Team could help. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

The products I got are amazing

The products I got are amazing. They are easy to use and look and feel nice.

1 oktober 2026
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Antwoord van CLOUD NINE

Hi Jianah, thank you so much for the wonderful 5-star review! We are delighted to hear that you are enjoying your new products. Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, let’s hope my hair straightener lasts another 15 years!!!

1 oktober 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Grace, thank you for sharing your review! We are pleased to have been able to assist you and hope you have many happy years with your new iron! Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great first buy

Great first buy, happy with the free items

30 september 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that you had such a fantastic experience with your very first purchase and that you enjoyed the complimentary gifts included with your order.

Cloud Nine x

Beoordeeld met 5 van de 5 sterren

I love it

Fresh new look feel 😍

30 september 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Thank you for sharing your 5* review.

Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Perfecto!

Fabulous site, easy to navigate and informative. Placing my order was super easy and delivery was very prompt.

30 september 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Thank you for the fantastic 5-star review! We are so pleased to hear that you found browsing our website so simple and that your purchasing process and quick dispatch went so smoothly.

Cloud Nine x

Beoordeeld met 5 van de 5 sterren

Great straightener

Great straightener!
Left my hair shiny and honestly loving how well it did with little effort.
Only thing I don’t love is the vibrating technology.

29 september 2026
Logo CLOUD NINE

Antwoord van CLOUD NINE

Hi Hilna, thank you for your 5* review! We're happy to hear that your hair was left looking so shiny and smooth with minimal effort! If you prefer to use the iron without Revive mode (vibration) you can turn it off with a quick press to the power button :) Thank you again, Cloud Nine x

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